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"Lovely and friendly staffs"

"The service is excellent. The improvement needed is the cleanliness of pillows and towels."

"The maid can be rude. She sprayed copious amounts of disinfectant spray in my room, but not other rooms. It made me feel discrimination and seemed to imply that foreign people stink. I was having plumbing trouble at home so I rented a room for a week so I would have a place to shower. So it's not like I had stinky dirty clothes or durian in the room. I would come in the morning and shower then leave again. That particular day I had additional appointment so I returned to the room to take an extra shower. The room was so full of disinfectant spray that a window had to be opened. I had only been gone 3 hours. That was incredibly rude, childish, and very racist. "