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Hotel Casa Once

3.5 star property
Colonial hotel with free breakfast and spa services

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Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Luxury Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Room service
  • Air conditioning
  • Housekeeping
The current price is AED 364
AED 436 total
includes taxes & fees
20 May - 21 May

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About the neighborhood

Map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Puerta la Victoria - 16 min walk - 1.4 km
  • Josefa Ortiz de Domínguez Auditorium - 18 min walk - 1.5 km
  • Corregidora Stadium - 5 min drive - 4.0 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Cafeteria la Palma - ‬3 min walk
  • ‪Breton - ‬1 min walk
  • ‪La Xurería - ‬2 min walk
  • ‪El Mayor - ‬1 min walk
  • ‪Funky mama - ‬2 min walk

About this property

Hotel Casa Once

Hotel remodeled in 2021 and located near Aqueduct of Santiago de Querétaro
Free breakfast (local cuisine), a terrace, and a garden are just a few of the amenities provided at Hotel Casa Once. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Express check-out, a front-desk safe, and outdoor furniture
  • Tour/ticket assistance
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • 14 bathrooms with free toiletries and hair dryers
  • Smart TVs with Netflix and cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - February 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

Does Hotel Casa Once have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Casa Once pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Once?

This property doesn't offer parking.

What time is check-in at Hotel Casa Once?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Casa Once?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Once located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Ignacio Mena Rosales House of Culture and Plaza de Armas are also within 5 minutes.

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Hotel Casa Once Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 218 out of 249 reviews
Rating 8 - Good. 19 out of 249 reviews
Rating 6 - Okay. 6 out of 249 reviews
Rating 4 - Poor. 3 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property - very hospitable host. They made every effort to provide a vegetarian breakfast- for which we are so grateful. The manager drove to get us from the airport!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, quiet rooms located in a convenient location to walk everywhere and explore the historic quarter. The staff was so friendly and helpful. Breakfast was delicious! I wish we could have stayed longer!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would highly recommend!
Stayed 2 nights in Aug 2022

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, enjoyed breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
peaceful
Stayed 3 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top quality. The staff is friendly and make you feel welcomed. We will stay at this hotel whenever we return to Queretaro.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! We thoroughly enjoyed our stay here. It is modern and super clean with luxury touches. It is so close to everything in the centro of Queretero which is amazing. We will definitely be back, but for a longer time!
Stayed 1 night in Aug 2024

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities
While the property is well maintained and comfortable, it lacks permanent hospitality staff and more breakfast choices for the price. Amenity instructions were not as complete for those of us not familiar with their Sky TV controls. There was an offer to call in case of questions, but for the price a resident hospitality person is needed as with other similar proprties.
Stayed 4 nights in Feb 2025

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024