I've used many times over the past few years, along with and somehow I'm tied to Canada Stays, which I've never heard of, but once I booked they took over the process?
First off, the home owner has never heard of HOME AWAY, so Canada Stays is posting there and the home owner is not aware of this, regardless of their new partnership. The HomeAway posting shows deck furniture and a bbq, both of which were not available, so the many steaks, burgers and chops we brought, had to be fried or baked!!! Other rentals in the area had Muskoka Chairs and a BBQ to enjoy the sun, but we were told that they only provide these items in the spring/summer. THEN DON'T POST IT and where's the oversight from CanadaStays or HomeAway?
The house is massive, but there are no Master Bedrooms, so both couples used the rooms with two double beds and slept separately. The ensuite is not an issue, but having two king beds is a better approach, although we knew this as we booked. The games room is on the top floor and not the very bottom, where it should be, so the noise is absolutely incredible and takes over the living room area for those watching a movie or simply talking.
Lastly...when we booked, there was no charge for a 'security deposit', so as we arrived, we were initially asked for a deposit to be emailed to the owners wife for $1,500, which they wouldn't cash unless there was damage. We didn't do this! We agreed to $500 and then cancelled the transaction after showing them we emailed it, as it was ridiculous.
The owner is nice enough, but not attuned to how this process is supposed to operate and I question CanadaStays for not helping him check the basic boxes. On a positive note, the house was big and clean and the kids enjoyed themselves as kids always do and the location is beautiful and close to many outdoor activities. As for renting here again...we won't be back!