See all properties
Save

Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universel

Spa
Indoor pool
Spa
Spa
Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym
The price is AED 272
AED 324 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor spa tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Hôtel Québec Inn

Pool
Hot Tub
Spa
Parking included
8.2 out of 10, Very Good, (1635)
The price is AED 308
AED 366 total
includes taxes & fees
5 Dec - 6 Dec
Hôtel Québec Inn

About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • PEPS - 11 min walk - 1.0 km
  • Laurier Quebec - 3 min drive - 2.5 km
  • Laval University Hospital - 5 min drive - 3.7 km
  • Les Galeries de la Capitale - 7 min drive - 7.5 km

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), tour/ticket assistance, and luggage storage
  • Multilingual staff, free newspapers, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee weekends 7:00 AM–10:30 AM: CAD 15-20 for adults and CAD 15-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Property Registration Number 2024-12-31, 006160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 489 out of 1859 reviews" "
Rating 8 - Good. 587 out of 1859 reviews" "
Rating 6 - Okay. 426 out of 1859 reviews" "
Rating 4 - Poor. 217 out of 1859 reviews" "
Rating 2 - Terrible. 140 out of 1859 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

serge

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautoful property with an amazing staff, easy to find and park at , boston pizza attached to hotel so it was very convenient after along drive ! Rooms were spacious and clean !
Stayed 1 night in Nov 2024

4/10 Poor

Toni

Traveled with group
Disliked: Staff & service, property conditions & facilities
Rooms were clean but old scratched furniture. The hallway is half painted, i love children but they were running around everywhere, pool was too busy to swim in and in the evening people drinking in the reception are everywhere. No maid service to make the beds unless you advise reception in advance but they dont mention it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Félix

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Nov 2024

2/10 Terrible

Keenan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Megane

Traveled with group
Nous avons été changés de chambre ayant une chambre très mal propre. Merci
Stayed 1 night in Nov 2024

2/10 Terrible

Ghada, Laval

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a major issue with Expedia not with hotel They were not able to find my reservation we had to go and come back and stay for 1 hour and 15 min with Expedia with no compensation for this error Part of our vacation was multiple calls to Expedia And that ruined the mood Other than that The hotel was nice not fully updated but very clean two saunas one warm pool two hot and cold tub close to Boston pizza easier access Very cozy and nice hotel great for couple or family with kids
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 3 nights in Nov 2024

6/10 Okay

Gabrielle

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
employe seem lost no cleaning of the room while we were gone for the day so no coffee for one of the day
Stayed 2 nights in Nov 2024

8/10 Good

Aline

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Monika

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the emplacement
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2024

6/10 Okay

Samantha, Wapske

Traveled with family
Liked: Cleanliness, staff & service
The pool area was beautiful. It was very loud at night kids running up and down the hall. Beds were not that comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Eddy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sheets not large enough to cover matress. Rooms need renovating. Very worn out and dated. Attached restaurant stopped serving breakfast 1.5 earlier than scheduled. Very lackluster experience.
Stayed 2 nights in Oct 2024

8/10 Good

Terri

Stayed 3 nights in Oct 2024

6/10 Okay

Yi

Stayed 1 night in Oct 2024

6/10 Okay

Therese

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Renovations are being done and it's greatly needed
Stayed 2 nights in Oct 2024

8/10 Good

Sasiskumaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

6/10 Okay

Pierre

Na
Stayed 1 night in Oct 2024

2/10 Terrible

Tyler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If a hotel can't provide a place for its guests to be able to sleep, it shouldn't be operating. Full stop. This hotel failed all 3 nights we stayed there. From night one, the heating element in the room makes a constant tapping sound that kept us up. By the third night, the bassy music from the Boston Pizza was pounding our room so hard that sleeping was actually impossible. When I asked the front desk, they told me that BP's closed at midnight, but it was well after 2am when the music finally stopped. Not ideal when we had to be up at 4:30 to travel for the next leg of our trip. The room seemed nice upon walking in. You might be happy if you don't start looking any closer. - The shower door did not properly close. Couldn't shower without getting the bathroom floor wet. Between the door panels was filled with mold and scum. - After the second night we placed the "Please make up our room" card on the outside of our door while we went out that day. We were surprised to find when we came back at 8pm that no one had entered our room. No housekeeping was done at all. - The spa/pool area doesn't live up to the pictures. The decor is falling apart, and the bottom of the hot tub was gritty with dirt. There are two saunas - one didn't work and the other is bizarrely just two heat lamps wired up to a bathroom timer. Québec City was amazing, but this hotel was unfortunately not it.
Stayed 3 nights in Oct 2024

4/10 Poor

Tao

Stayed 1 night in Sep 2024

6/10 Okay

Shima

Very average! Not bad
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Stayed 1 night in Sep 2024

4/10 Poor

Nathalie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service at check was very slow and gentleman serving me was not very friendly. The pictures posted of the hotel were very deceiving. The floor our room was on was under renovation with half primed walls. A few people accidentally rubbed against the wall and ended up with some white dust-like stuff on their clothing. The hallway floors were very uneven. We forgot a pair of Disney pyjamas hung up behind the bathroom door. I called back a few times to see if they had been brought back to the desk by housekeeping. The first call, the gentleman said he didn’t know where to look for them at the front desk and refuse to ask anyone else. The next day, I made a second phone call and the lady was quick to respond that they had nothing. I figure housekeeping must of kept them as a pair of adult pyjamas is pretty hard to miss.
Stayed 1 night in Sep 2024