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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

Photo gallery for Hotel Universel

Spa
Spa
Spa
Indoor pool
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
The current price is AED 271
AED 322 total
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • PEPS - 11 min walk - 1.0 km
  • Laurier Quebec - 3 min drive - 2.5 km
  • Grande Allée - 4 min drive - 3.1 km
  • Laval University Hospital - 5 min drive - 3.7 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • English breakfast (surcharge), a banquet hall, and a vending machine
  • Smoke-free premises, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, French

Similar properties

Indoor pool

Ambassadeur Hotel

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
7.6 out of 10, Good, 2,199 reviews
The price is AED 271
AED 323 total
includes taxes & fees
13 Apr - 14 Apr
Ambassadeur Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Check-out is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

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Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 547 out of 2001 reviews
Rating 8 - Good. 620 out of 2001 reviews
Rating 6 - Okay. 440 out of 2001 reviews
Rating 4 - Poor. 237 out of 2001 reviews
Rating 2 - Terrible. 157 out of 2001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place with the kids!
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff were very friendly and helpful
Stayed 1 night in Mar 2025

8/10 Good

angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be great. The staff were amazing and the rooms very quiet. The kids enjoyed the pool and Boston Pizza on site was very convenient.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rigel

Liked: Cleanliness, staff & service, amenities
Exceptional service and great location.
Stayed 3 nights in Jan 2025

8/10 Good

Michel

Well situated for a football clinic, cost was good,, Boston Pizza right bext door, practical
Stayed 2 nights in Mar 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and nice pool. Lots of kids playing around
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very large rooms, modern, clean and unique! Included a large soaker tub and shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here, the staff was friendly and helpful and prompt if we needed anything. Great location and didn't take long to get to our destinations. Loved the pool area, but wasn't expecting a cold water whirlpool, would have preferred it to be warm like the other one. Our room was big and very clean, very nice jet tub too! The hotel was very up to date except for the hallways, they need an update. Other than that, would highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Spa/Pool area was a nice amenity. Staff was kind and helpful.
Stayed 1 night in Jan 2025

4/10 Poor

Mern

The beds are uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabb

Super
Stayed 1 night in Mar 2025

8/10 Good

Dusanka

Liked: Cleanliness, staff & service, property conditions & facilities
clean, very comfortable bed, WF and Roku TV was great
Stayed 1 night in Jan 2025

8/10 Good

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall it's a middle class family hotel, if you intend on having a peacefully stay ,it is not the place for you. The hotel is located near everything ...look up for The Pyramid if your looking for food during your stay . The room was ok overall considering the age of the building ...
Stayed 3 nights in Mar 2025

4/10 Poor

Stefany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and the pool area is fun for kids but the rooms are badly maintained. We hardly slept because of the noise outside our room.
Stayed 1 night in Mar 2025

10/10 Excellent

Daphnee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

4/10 Poor

Julie

Disliked: Property conditions & facilities
We were disappointed, this hotel did not do justice to the Universel’s hotel.
Stayed 1 night in Mar 2025

6/10 Okay

TIEN-HAN

Liked: Staff & service
Disliked: Cleanliness
In walking distance, the property is surrounded by many variety of restaurants. It's very convenient, however the property is not that secure, I feel anybody can just walks in the property and just break into the rooms to steal something. The hotel is a bit old, the toilet size is for children, too small for adult. The shower head and hot tub water is weak...takes sometimes to fully finish a shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean-Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the nice common areas
Stayed 2 nights in Jan 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; beautiful Christmas decorations; some rooms/areas need a little love
Stayed 2 nights in Dec 2024

6/10 Okay

Han

Disliked: Amenities
Pictures looks nicer and newer than reality. Lack of management and quality control from the staff.
Stayed 2 nights in Mar 2025

2/10 Terrible

marwa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ra
Stayed 2 nights in Mar 2025

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
It needs some major Reno’s. I heard to not let the outside fool us, but the outside was way nicer than the inside. The pool was originally why we booked. Weird set up- Boston pizza was basically in the same area as the pool, so people are eating and watching you swim… there was also hotel rooms with “balconies” over looking the pool… so strange. Also- the pool was filthy. The hot tubs were cloudy and murky. The room was atrocious. Run.
Stayed 1 night in Mar 2025

10/10 Excellent

Sefiye miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jan 2025