Hotel Citadelle

3.0 star property
Québec City hotel in Les Rivières with a 24-hour front desk and a coffee shop

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Front of property
Deluxe Apartment (8 people) | Private kitchen | Fridge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is AED 234
AED 278 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private spa tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Laval University - 5 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.6 km
  • Laurier Quebec - 6 min drive - 6.8 km
  • Les Galeries de la Capitale - 6 min drive - 6.4 km
  • Vidéotron Centre - 9 min drive - 8.3 km

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min walk

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Coffee/tea in the lobby, luggage storage, and a vending machine
  • An elevator, free newspapers, and smoke-free premises
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Citadelle?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Laval University and Cegep de Sainte-Foy are also within 6 mi (10 km).

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 1005 reviews" "
Rating 8 - Good. 382 out of 1005 reviews" "
Rating 6 - Okay. 195 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 55 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jayraj

Stayed 1 night in Oct 2024

8/10 Good

Kwang Hyun

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

8/10 Good

Hiep

Liked: Cleanliness, staff & service, property conditions & facilities
There is no free breakfast, only coffee and tea.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin, La Prairie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Average hotel. It's clean but very basic. No trashcan in the room. Basic cable TV, no american channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Iyad, Saint LAurent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean, and helpful staff.
Stayed 1 night in Jul 2024

6/10 Okay

Sahadat

Stayed 1 night in Sep 2024

6/10 Okay

VICTOR JOSEPH

Stayed 3 nights in Oct 2024

8/10 Good

Shiwei

Stayed 1 night in Sep 2024

6/10 Okay

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hair dryer provided in the room. No spare available hair dryer to lend when we ask. I had to go out with my hair wet on 5 degree temperature.
Stayed 1 night in Oct 2024

4/10 Poor

YANNICK

Stayed 1 night in Oct 2024

10/10 Excellent

Oksana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Harpalgrang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

chee cheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price
Stayed 1 night in Oct 2024

6/10 Okay

H

Stayed 1 night in Sep 2024

6/10 Okay

Kanishk

Business traveler, Traveled with family
Liked: Cleanliness
Room was clean but there was too much noise of vehicles from out side. Microwave was not working. Breakfast was not included.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service
The hotel is clean, staff is very friendly. I would recomend this place.
Stayed 1 night in Sep 2024

4/10 Poor

kyle

Stayed 1 night in Sep 2024

8/10 Good

Min

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bedlines are thin. It would be nice if the hotel can upgrade it to thicker ones.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yongchun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wash room facilities are good
Stayed 2 nights in Sep 2024

8/10 Good

Clervil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Leann, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service
Staff was fantastic! Very helpful for tourists. Condition of hotel is a bit worn but very clean. Flip security lock knob on our door was broken off and on leaving I realized coat hook and light fixture by door were not attached properly. It looks almost like they’re in mid renovations while keeping the rooms clean and open.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room at this property had been recently broken into at least that’s what it look like the door was broken. The safe was missing out of the room security camera on the outside of the building was hanging, and you also didn’t need a key to get in the building because of the broken handle.
Stayed 1 night in Aug 2024

6/10 Okay

Patti

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old , dilapidated, musty rooms. Basement rooms need a serious update. Definitely not worth $234 for1 night
Stayed 1 night in Aug 2024