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Hotel Acadia

3.0 star property
Hotel with a spa tub, a short walk to Château Frontenac

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Superior Room, 2 Double Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Hot Tub
    Hot Tub
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior suite with Queen Bed and sofa bed or murphy bed

Junior suite with Queen Bed and sofa bed or murphy bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior suite with Queen Bed and sofa bed or murphy bed

Highlights

Air conditioning
TV
Premium bedding
Separate bedroom
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Premium bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Studio Suite

Premium bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Penthouse

Executive Penthouse | Living area | TV

Executive Penthouse

Highlights

Air conditioning
TV
Premium bedding
Day bed
3 bedrooms
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

Similar properties

Room

Clarion Pointe Quebec Airport

Breakfast included
Pet friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (650)
The price is AED 270
AED 320 total
includes taxes & fees
8 Dec - 9 Dec
Clarion Pointe Quebec Airport

About the neighborhood

Map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4

What's nearby

  • Quebec City Town Hall - 6 min walk - 0.5 km
  • Château Frontenac - 7 min walk - 0.6 km
  • Quebec City Convention Center - 8 min walk - 0.7 km
  • Quartier Petit Champlain - 11 min walk - 0.9 km
  • Quebec Cruise Terminal - 16 min walk - 1.3 km

Getting around

  • Quebec Palace Station - 11 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬3 min walk
  • ‪La Maison Smith - ‬5 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Polina Pizzeria - ‬3 min walk

About this property

Hotel Acadia

Hotel near Château Frontenac
Close to Quebec City Convention Center and Quartier Petit Champlain, Hotel Acadia provides a terrace, a spa tub, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and express check-in
  • Luggage storage, a TV in the lobby, and a porter/bellhop
  • Coffee/tea in the lobby, smoke-free premises, and multilingual staff
  • Guest reviews say good things about the overall condition and walkable location
Room features
All 55 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Coffee/tea makers and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Spa tub

Guest services

  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
The check-in location differs from the property location; go to: [43 rue Sainte-Ursule]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 060524

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property

Property is also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Frequently asked questions

Is Hotel Acadia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Acadia?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at Hotel Acadia?

Check-in start time: 4 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Acadia?

Check-out is at 11 AM.

Where is Hotel Acadia located?

Located in Old Quebec, this hotel is within a 10-minute walk of Parc de l'Esplanade and Château Frontenac. Quebec City Town Hall and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 11 minutes by foot.

Hotel Acadia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 999 reviews" "
Rating 8 - Good. 357 out of 999 reviews" "
Rating 6 - Okay. 187 out of 999 reviews" "
Rating 4 - Poor. 108 out of 999 reviews" "
Rating 2 - Terrible. 66 out of 999 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Quebec City. The Acadia hotel had been damaged due to a fire so they put us up in a nice hotel near Acadia. Great staff and accommodating.

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel Acadia burned 2wks before. Hotel was not able to contact us through Expedia but put us in another of their hotels. Clean, central and great fromt desk service.

10/10 Excellent

XIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building and peaceful environment! The place is close to every tourist attractions, you can arrive by walking.
Stayed 1 night in Dec 2022

10/10 Excellent

Natalia

2/10 Terrible

Mesbah

Stayed 1 night in Dec 2022

4/10 Poor

Raymond

Traveled with partner
Disliked: Staff & service, amenities
Where to begin on this poor experience. Over a week before our stay, the hotel Acadia had caught fire. We were not informed in advance that the hotel would be closed for renovations, only to get there to find the hotel boarded up. There were no notices on or around the hotel and only by chance did we speak with someone who advised us of the issue and that we should have been notified. We were sent to another hotel, Jardin du Gouverneur. Once there they informed us we had a room at yet another hotel, L'Ermitage, which we looked into and found it was a cheaper room than the one we had booked. When we raised this issue, the concierge advised we would get a credit for the difference (this has yet to be provided). As well, as part of the hotel stay we should have received a bottle of wine. This normally isn't a big deal however when the concierge made a point to go out of his way to advise it would come and it didn't, it shows a lack of faith in this establishment. The location is also supposed to have housekeeping as advertised which never came. For a three night stay we were provided with a half roll of toilet paper. Since there was nobody on site we were left to scrounge for our supplies. I would not recommend these three hotels.
Stayed 3 nights in Dec 2022

2/10 Terrible

Alice Lynda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like arriving to the hotel and seeing it dark and closed due to a fire 4 days before. No one notified us of this.

8/10 Good

Elke

Traveled with group
Liked: Cleanliness, room comfort
Executive suite was a house
Amazing deal staying in a 3 bedroom 2 1/2 bath plus sauna 2 story house with 4 people, right in the downtown area. Had some trouble with the TV's, but, who wants to watch TV anyway? We wanted to see Quebec. Great city! The owner/manager of Acadia was super friendly and very helpful; the staff not so much. Partly because of being new, or too busy, and some seem to not care. Overall, we had a great stay, and for a great price. We would have had to pay the same for 3 hotel rooms. This way, we had the whole house.
Stayed 4 nights in Oct 2022

10/10 Excellent

Ira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovation. Lovely rooms great staff at frint desk- so pleasant and helpful

2/10 Terrible

Jaspreet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had to leave the property after checking in within 1 hour. The property is very old and it was stinking inside. It was not a great Expereince at all. I had to book another hotel nearby to stay for the night and had to pay again.

10/10 Excellent

Giovanni

Stayed 2 nights in Oct 2022

8/10 Good

didier

Stayed 1 night in Nov 2022

10/10 Excellent

Avram

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice little hotel without all the bustle of the larger options. Good pricing for the location and provides a good experience of the old city for that Quebec flair.
Stayed 2 nights in Nov 2022

6/10 Okay

Magdalena Ivette

Traveled with family
Disliked: Property conditions & facilities
It was ok not what I expected but my search didn't give me many options so I ended choosing that hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Shuguang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Acadia hotel is centrally located in Quebec City. The large room is very clean and neat. The price is just right. We would come to stay there again.
Stayed 3 nights in Nov 2022

8/10 Good

Anamaria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated in a great area, convenient walk to the major attractions. Just beware from the hotel to Rue St. James it is a steep hill. Parking was tricky, albeit we paid $25 a night for parking the spots were very small for a Rav 4 SUV and it was difficult to get in and out of the car. This was a sublot since the main on was full. The room is not cleaned every day as we found out. You have to ask for it to be cleaned or have the bed made. The reception was polite and bilingual. Not a high-end hotel but for what you will use it for it will do.
Stayed 3 nights in Nov 2022

8/10 Good

NEHEMIAS

Traveled with family
Liked: Cleanliness, staff & service
Like The. Staff Dont like Cleane
Stayed 7 nights in Nov 2022

6/10 Okay

Natsuki

Stayed 2 nights in Nov 2022

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very spacious, extremely clean and so beautiful. We will definitely rebook this property again. Also the location was exactly what we wanted … core of old downtown Quebec City in walking distance to everything 👍
Stayed 3 nights in Nov 2022

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent location within the Old City walls. Funky junior suite layout with stone walls and modern bathroom.

8/10 Good

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Angenehm kleines Hotel, gut gelegen, Bad wurde während 5 Tagen nicht gereinigt Sehr empfehlenswert

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Oct 2022

6/10 Okay

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overcharged
Was fine except I was charged and extra $312.99 and still have no idea why I have called and emailed, and have not gotten a straight answer. I’m on my honeymoon so this is the last thing I want to be dealing with
Stayed 2 nights in Oct 2022

6/10 Okay

Kim

Stayed 2 nights in Oct 2022

4/10 Poor

Wayne

Traveled with partner
Disliked: Amenities, property conditions & facilities
1. 2 of the 3 plug sockets didn’t work 2. A shampoo lid was lodged in the sink drain 3. Our VIP gift was a 1/2 size bottle of wine accompanied with a congratulations for the previous guests of the hotel. 4. There was no do not disturb sign even available yet our room was not made up 5. The light over the vanity was not working. Sadly disappointing…..
Stayed 2 nights in Oct 2022