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"We were happy with everything except for the shower. It was difficult to operate, and the water never got warm enough. We had to rush through showers."

"The staff who helped us on arrival Thursday morning were amazing. Having flown all night, we were clearly struggling a bit, and without us even having to ask, they informed us that they would prioritize getting a room cleaned quickly so we could check in early and briefly recuperate before the rest of our day. That meant a lot to us. Thank you to the staff!"

"Excellent customer care. The staff at the hotel even made sure to have breakfast ready for our family, as we were leaving earlier for the airport. We really felt a personalized approach to our needs. We will be back for sure! "

"So good, excellent service, receptionist man helped us a lot!! Hundred percent recommend! "

"Hotel is a bit tired. Needs up-dating. Rooms were good size. Staff were nice & pleasant. More than adequate for a short stay. Location was excellent, beside Metro Station."

"The Hotel Thon was very well located in the centre of Brussels, a short walk from the Schuman roundabout. It was spotlessly clean and very comfortable. I don't normally sleep well in hotels but had no problem here. The staff were really friendly and could not have been more helpful. I will definitely stay here again when back in Brussels."

"We had a great stay here. Well-appointed, safe, and clean. We loved the location! "

"Wow! It was amazing, nothing less. Very nice staff, beautiful rooms and common areas. I will certainly go back again. I recommend."

"Wow hotel! Cafe right downstair, cool room, , super comfortable bed, superbe modern bathroom and shower, great location! A little noisy at night (noise from the street) but that was not an issue for me. We loved it!"

"The hotel has a great location. Staff was very friendly and helpful. Also breakfast was great."

"This hotel is in a prime location, close to everything. However, it is in need of renovation. The red carpets throughout the hotel appear to be decades old, with visible stains. Additionally, on level 3, there was a loose power point in the hallway, which is unsafe—especially for families. Issues like this should be addressed immediately. I stayed for a week, and I’m sure staff walked past it every day. That said, the hotel was a pleasant stay for the price paid."

"Such an unusual, fantastic hotel. We had a great stay. We also loved the breakfast entertainment!"