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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Adults-only beachfront hotel with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive

2 outdoor pools
2 outdoor pools
View from room
Premium bedding, down comforters, minibar, in-room safe
Hydrotherapy, aromatherapy, facials, 16 treatment rooms

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Laundry
  • Housekeeping
  • Spa
The price is AED 3,523
AED 4,263 total
includes taxes & fees
4 Jan - 5 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite Ocean Front

View from room

Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Master Suite

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Down duvet
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Master Suite

View from room

Ultra Two Bedroom Master Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Down duvet
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88.0 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Breakfast included
All inclusive
Spa
9.4 out of 10, Exceptional, (1072)
The price is AED 2,796
AED 3,389 total
includes taxes & fees
5 Jan - 6 January 2025
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk - 1.2 km
  • Punta Sam Beach - 14 min walk - 1.2 km
  • El Meco Archaeological Site - 3 min drive - 2.2 km
  • Ultramar Ferry Puerto Juárez - 7 min drive - 5.4 km
  • Playa Mujeres Golf Club - 7 min drive - 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬8 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Caprichos Villa del Palmar - ‬13 min walk
  • ‪Davinos - ‬12 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

Luxury all-inclusive hotel near Ultramar Ferry Puerto Juárez
Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace, and dry cleaning/laundry services. Indulge in a massage, a facial, and aromatherapy at the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Airport drop-off service (surcharge), outdoor furniture, and smoke-free premises
  • A gift shop, an elevator, and a porter/bellhop
  • Concierge services, beach umbrellas, and massage treatment rooms
Room features
All 88 rooms have comforts such as private outdoor spa tubs and 24-hour room service, as well as perks like premium bedding and furnished balconies.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch Smart TVs with digital channels
  • Smart speakers, daily housekeeping, and desks

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
24-hour room service
Meals and beverages at companion properties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • NOI Ristorante Italiano
  • The Rooftop

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Private outdoor spa tub
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-out is at noon.

Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Mousai Cancun Adults Only - All Inclusive located?

Nestled on the beach, this Punta Sam hotel is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 24 reviews" "
Rating 8 - Good. 0 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Herbert Manfield

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place for vacation
Stayed 6 nights in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing I had 2 of the best butlers ever Christian and Alexa. Suyen is the best concierge I’ve ever had. So friendly and very informative. I will be back very soon.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fadi, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. A true A operation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Genevieve

Stayed 3 nights in Sep 2024

10/10 Excellent

Ricky

Stayed 3 nights in Aug 2024

10/10 Excellent

Edmond Dan, North Wales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Exceptional service, staff is ready to meet your every need. The Rooftop pool has an excellent view of Isla Mujers. Rooms are state of the art. If you’re looking for a relaxing adults only. Book now! We will definitely stay here again! 6 days of the best vacation I have ever experienced. Highly recommend! All the amenities of a wonderful resort. Butler service, 5 star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Artin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to unlike. Everything was perfect. Honestly from A-Z. Staff - drink restaurant. Very energetic people nice polite funny. Overall amazing amazing. Nothing else i can say. Modern Luxury. Service all great, real 5 star luxury experience and super clean. Thanks to each of them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Mshari

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the stuff, his name joe he was so rude not a professional speak with the customer so bad and doesn’t help in anything
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tijana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I came for his 30th birthday weekend and we had a BLAST! The staff, the food, the hotel overall, the room and all of the amenities were extremely clean, up kept and beautiful! Everything was brand new. I HIGHLY recommend this vacation spot for all couples!! We will be back!
Stayed 3 nights in Jul 2024

10/10 Excellent

CHRISTOPHER CASEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE FOOD WAS AMAZING AND STAFF WAS SUPER ACCOMODATING. WE WILL BE BACK.
Stayed 5 nights in Jul 2024

10/10 Excellent

Bourjois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Couples Getaway
Excellent hotel and staff. You're greeted with a cold towel and specialty drink upon arrival. Check-in is a breeze. We were assigned 2 butlers (am and pm) who contacted for any need. Thank you Alexa, Raul, Christian and the many more people who made our getaway so memorable.
Lunch at see side
Garza Blanca Pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Jesus A, South Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mousai Cancun Was AWESOME- the food is best an all-inclusive can offer. The staff greets you by your last name at all times, Jose their mixologist prepares you the best drinks EVER! If your a couple looking for a romantic getaway just Go Here! You will not regret it! Familia Espinoza
Stayed 5 nights in Jun 2024

10/10 Excellent

Didier, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
The Luxury
Stayed 5 nights in Jun 2024

10/10 Excellent

Saleh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked our trip at mousai Cancun. The hotel wasn’t ready so they put us in Garza Blanca( their sister hotel). We were upset at right but they hotel staff took exceptional care of us. Everything was perfect, food was amazing, and the service was unbelievably amazing! I would definitely recommend both of these properties to everyone!

10/10 Excellent

Derek Nicholas, North Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just opening the weekend of June 1st, they are opening the first three floors and they are spectacular. We arrived on 5/18 and because they weren’t open yet they upgraded us to a 1 bedroom king at Garza Blanca We have a wonderful time, staff is really attentive and professional, the grounds are immaculate and the food is exceptional We can’t wait to go back Make sure to ask for Christian at the main Pool and the Butler Alexa….they are the best of the best
Stayed 8 nights in May 2024

10/10 Excellent

XIAO DONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Juan Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024