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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beach property with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
55-inch LED TV with satellite channels, TV
Aerial view
3 outdoor pools, sun loungers
View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Spa
    Spa
The price is AED 2,466
AED 2,466 total
includes taxes & fees
2 Dec - 3 Dec

Room options

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

Highlights

Terrace
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite With Plunge Pool

Highlights

Terrace
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Resort view
Excellence Playa Mujeres - Adults Only All Inclusive
On private beach
Pool
Hot Tub
All inclusive
9.4 out of 10, Exceptional, (1008)
The price is AED 2,762
AED 2,762 total
includes taxes & fees
8 Dec - 9 Dec
Excellence Playa Mujeres - Adults Only All Inclusive

About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive - 2.1 km
  • Playa Mujeres Golf Club - 11 min drive - 6.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive - 6.0 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 9.5 km
  • North Beach - 91 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬10 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Punta Sam Ferry Terminal
Located close to Playa Mujeres Golf Club and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides an adjacent golf course, a marina, and a swim-up bar. With amenities like beachfront dining and sailing, this property is the perfect place to soak up the sun. Treat yourself to a body scrub, a massage, or a body treatment at The Beloved Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Yoga classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, tour/ticket assistance, and a porter/bellhop
  • Luggage storage, massage treatment rooms, and a gift shop
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 109 rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Does Beloved Playa Mujeres - Couples Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1003 reviews" "
Rating 8 - Good. 109 out of 1003 reviews" "
Rating 6 - Okay. 28 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hayoung

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience!
Stayed 5 nights in Oct 2024

10/10 Excellent

Yorgos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and blessing
Stayed 4 nights in Jul 2024

10/10 Excellent

Yorgos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaima Gonzalez

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stayed 4 nights in Nov 2024

8/10 Good

Daisy Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They property and staff were excellent but it was very far from activities outside the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn’t like. Restaurants were limited quantity wise but my overly picky fiancée had no issue finding food at every restaurant
Stayed 7 nights in Nov 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a beautiful location though there was quite a bit of seaweed in the waterthe first 5 days we were there. In general everyone is very helpful and friendly. People work very hard.. We did have a few situation where we waited what seemed an unusual amount of time for a waiter or bartender. A couple of points for people to be aware of. There are only 4 restaurant on the propery. One is closed every night so there are really three open daily. While the food has always has been good and of modest size, a couple of things to be away of. Breakfast is very simple. Eggs and omelets come plain. Np potatoes, toast or beans. We found the steakhouse salads and appetizer very good but were disappointed with the steak. The baked potatoes and mashed sizes were very small. The entertainment choice is small. and while the courtyard is very nice it is very difficult to see the musians and show through the trees and vegation. Entertainmaint isoften over between 10 and 10:30 and there are no later night options. As you wouiild imagine beach chairs and pool chair are at a premium so go early and reserve them as many people do so before 9 AM.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brooklyn, Las Cruces

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful resort, amazing staff would definitely come again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanullah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying there we can’t say enough how great this place is in every way you look at it . The staffs are excellent so helpful so courteous, every time we went out of the resort to explore they told us what to expect & make sure don’t fall for things that we shouldn’t buy . The only one thing I hope the resort do is to upgrade the towels in the room we noticed first time as well for a five star resort the towels are not nice & soft like it supposed to be beside that bed’s pillows are excellent, we’ll stay there again for sure. Thank you Beloved for making our vacation awesome
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian D, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beloved is a beautiful place but without its staff it wouldn’t be as amazing. Ramon was very sweet host mishell was an amazing person and Cesar a great waiter. Many more names I cannot remember but highly recommend this resort we went for our honeymoon for a week and we were happy with our stay and will be returning again thank you for a new honeymoon you are all amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark, Boise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this resort five times now. It is always great! The staff, food, and room are excellent.
Stayed 7 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Swim up room was amazing! I have nothing negative to say, it was perfect!
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew Grant, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we enjoyed our vacation to the fullest! Our every need and want was attended to promptly! Our oceanfront room was a scene taken from a dream! We will be back!
Stayed 7 nights in Oct 2024

8/10 Good

Jaspreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a party resort at all, very quiet and calming. Can be slightly boring if you like to do activities throughout the day.
Stayed 4 nights in Sep 2024

2/10 Terrible

Inho

Stayed 4 nights in Sep 2024

10/10 Excellent

NICOLAS CARLOS, Miami Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best of best
Stayed 4 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Private
Stayed 4 nights in Sep 2024

2/10 Terrible

jiyeon

Disliked: Amenities, property conditions & facilities
During my recent stay, I encountered some issues at the property that I believe could be improved. 1. The room's AC controller was not functioning properly, making it difficult to control the temperature. It seemed to run consistently regardless of the temperature setting. 2. I found some hairs on the bed frame and noticed that the towels had an unpleasant odor. 3. While the staff members were friendly, I noticed that there were some challenges with follow-through on requests. Additionally, there seemed to be an expectation for tips for basic services, which I found unusual for an all-inclusive resort. 4. I was disappointed to find that the indoor restaurant did not have air conditioning, especially during hot weather. Additionally, the requirement to wear long pants in such conditions was uncomfortable. 5. I had a negative experience with a beach vendor who appeared to be trying to scam me. I paid for a one-hour rental of three jet skis, but was stopped after only 30 minutes. When I confronted them with evidence, they suddenly claimed not to speak English. I hope this feedback can be used to address these issues and improve the overall experience for future guests.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Alexis YaVonne, Lilburn

Traveled with partner
Liked: Cleanliness, staff & service
This was a beautiful property!!! Very clean and landscaped!! It is a very quiet resort, so if you’re looking for entertainment this is not the place but If you’re looking for tranquility and relaxation it’s PERFECT!! The food is actually very good too! My absolute favorite was the taco truck Bocadito. I still dream about those tacos!! The veggie taco is amazing! The breakfast buffet at Le Bisou was also really good and had lots of different options. We were told by other guests that the best food was at El Mar on the beach, however we weren’t able to try it. The host there told us to wait 15 minutes for a table even though the restaurant was nearly empty …and after 15 minutes he asked us to keep waiting. He claimed he was waiting for someone to come clean the tables but every time a staff member came out he whispered something to them and they would leave without cleaning. It felt very personal and somewhat racist, since we were the only black couple trying to dine there at that time and couldn’t be seated in a restaurant with 5 empty tables. We ended up just ordering room service. One night it rained and became very humid afterwards and the mosquitos came out to attack!!! So I recommend you bring a very, very VERY strong mosquito repellent with you! Also bring your own liquor because The all inclusive alcohol is watered down completely. The water was also turned off in the hotel for several hours then was brown when it came back on and i was told this was normal by staff
Stayed 4 nights in Aug 2024