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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
3 outdoor pools, sun loungers
View from room
Exterior
55-inch LED TV with satellite channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Hot Tub
  • Room service
  • Spa
The current price is AED 2,831
AED 2,831 total
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite With Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Resort view

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
9.4 out of 10, Exceptional, 1,008 reviews
The price is AED 3,002
AED 3,002 total
includes taxes & fees
18 Mar - 19 Mar
Excellence Playa Mujeres - Adults Only All Inclusive

About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬10 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Punta Sam Ferry Terminal
Located close to Playa Mujeres Golf Club and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides an adjacent golf course, a marina, and a swim-up bar. With a white sand beach, beachfront dining, and sailing, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, hydrotherapy, or a body wrap at The Beloved Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Pilates classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, beach towels, and a porter/bellhop
  • Wedding services, an elevator, and luggage storage
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 109 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Le Bisou
  • Lupita Steakhouse
  • La Isla Trattoria
  • El Mar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Parasailing
  • Pilates classes
  • Sailing
  • Hot tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Does Beloved Playa Mujeres - Couples Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club, and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

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Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1004 reviews
Rating 8 - Good. 111 out of 1004 reviews
Rating 6 - Okay. 28 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JingXuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fantastic
Stayed 4 nights in Feb 2025

8/10 Good

james dartagnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small, and quiet. Restaurants were slow and hit and miss.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service was great Antonio was excellent
Stayed 10 nights in Jan 2025

10/10 Excellent

Sarah Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff and service. Since it is a very small resort, we found the dining options somewhat limited.
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and we plan on coming back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Tze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and always ready to accommodate. Everyone was so pleasant and friendly. Russell from El Mar was exceptional. As was Brenda. We met many couples that came back year after year.
Stayed 7 nights in Jan 2025

10/10 Excellent

Wei-chien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Axcel for arranging all the activities, we had a wonderful time.
Stayed 6 nights in Dec 2024

10/10 Excellent

David E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quiet and relaxing stay. Excellent service and food.
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely devine! I have stayed at other "all inclusive" resorts where there is limitations on what you can get, but this was nothing like this. The food experience was wonderful. The staff are just so sweet and really passionate about waking your experience feel magical. We were very surpised on our first night to see desserts left in our room when we returned and every night after. Need a quick snack or coffe...the Coffeto was a dream! Direct beach access, very quiet, and relaxing. We will definitely stay here again!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal hotel. Has a great time. Food could be improved
Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at The Beloved. I am a member to the Excellence Hotels. The only think that I do not enjoy is there is never any upgrades when we get there. I have been going to all their hotels for the passed 15 years.
Stayed 6 nights in Dec 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was clean and well maintained. The food was awesome, but all of the staff was hands down phenomenal! Made is feel like kings and queens!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brooklyn

Liked: Amenities, property conditions & facilities
Beautiful resort, amazing staff would definitely come again!
Stayed 4 nights in Oct 2024

8/10 Good

Terri

Liked: Amenities
Staff was excellent. Food was mediocre.
Stayed 5 nights in Dec 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxation & . Not much in shopping Drinls werent good very watered down.area tranquility. Food was average , very minimal .overal experience was good.. mexican food
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at Beloved. We really like this resort, it is not too big, excellent food and terrific staff! Our only complaint is that we would have liked the pool to not be so cold, and the hot tub was luke-warm at best. Otherwise, very enjoyable stay at Beloved!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristi Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Amir Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights, and it was an incredible all-inclusive experience. The staff were exceptionally friendly, and the food at all the restaurants was fantastic. Our favorite was the breakfast at the French cuisine restaurant. The spa was refreshing and offered a truly unique experience. The beach also offered a variety of water activities, including kayaking and parasailing, which added to the fun.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort. The staff was very friendly. Awesome relaxation . Excellent food options. Beach is perfect, Elvis the waiter was very nice. Nice rooms, Will definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gregg Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel. Limited entertainment
Stayed 7 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! All staff are exceptional!
Stayed 7 nights in Nov 2024

10/10 Excellent

SACHIN JAGGU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Staff goes above and beyond! Special mention to Paola (reception) and Cristian Javier who made our experience even more special! Would surely return! This is the best vacation we ever had! Food is also good!
Stayed 4 nights in Dec 2024