Find all hotels by Shangri-La Hotels and Resorts in Punggol

"We recently stayed at Village Hotel Sentosa as a family with a baby. While the cleanliness of the room was generally acceptable, we felt that some aspects of the facilities and service could be improved. Unfortunately, there was a major water supply disruption during our stay, which made it very challenging—especially with an infant. Initially, we were also informed that baby essentials like a crib and baby bathtub were unavailable, which was surprising given we were traveling with a young...

"We love our 3D2N stay here. We did not expect that the hotel was super kid friendly The only "

"Average hotel , team needs training and to be more friendly "

"Everything was perfect from the staff to the hotel. Very convient location to everything. Staff were very helpful and in particular when collecting our luggage Casey was very helpful to guide us to the shower and other amenities to use"

"Overall property was good and comfortable. I think that towels should be cleaned each day due to them not drying when hanged out. Although this was an inconvenience, im sure if i had asked for fresh towels i would have recieved them. Staff were friendly and accomodating. Property was only 10 min walk from MRT and convenient for sight seeing."

"Very friendly "

"An excellent hotel in a convenient location. Many dining options in Suntec City and 380 shops!! The room was very clean and had an excellent view over the city from the 30th floor. The staff were great too. I would definitely stay at Pan Pacific again. "

"We had 24/7 butler service which is a gem. Everything was well taken care of. "