6/10 Okay
Heather H.
10 Mar, 2024
Some positives; some challenges!
Let's start with the positive; the pool and surrounding area were great, and close to the condo. I was disappointed by the lack of comfort in the condo. There was only very minimal furniture, and the bed was hard. It is a great mattress, on an uncomfortable what seemed to be homemade slat platform. We were provided with one partially used roll of toilet paper for 5 nights, and one bottle of water. The bottle of wine was greatly appreciated, as well as the condiments left by owner and previous guests. The living room coffee table was peeling - the laminate trim was coming off. The stovetop was a greasy unusable mess. Unfortunately the passcode did not work, but the manager who brought us the key to get in was very nice and helpful. When I wrote to the owner asking him to resend me the passcode because perhaps I had gotten the numbers wrong, he never answered. If we had stayed only at this condo in Puerto Morelos, we would not want to come back to this fabulous town. Happily we had stayed elsewhere for the first week of our vacation, and had something to compare the experience to. For people of a certain age, Puerto Morelos is a wonderful vacation spot, and we would definitely return for an even longer visit, only, not to the condo I am reviewing. Although we did know there was no outdoor space for us to enjoy directly off the condo, we would have definitely had a better experience if we had chosen one of the condos with a balcony. Selva Escondida is a really sweet place!
Heather H.
Stayed 5 nights in Mar 2024