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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
Adults-only beachfront hotel with 2 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
2 outdoor pools
Food and drink
On the beach, white sand
Room, 1 King Bed (Paradise) | View from room
Experience the luxury of Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience, a stunning waterfront hotel. Enjoy a coffee at the cafe or unwind with an outdoor massage, then head to one of 5 restaurants for a meal. Connect with in-room WiFi and indulge in poolside relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Private bathroom
Bathrobes
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

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Exterior detail

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About the neighborhood

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive
  • Petempich Bay - 6 min drive
  • Puerto Morelos Beach - 13 min drive
  • Puerto Morelos Town Square - 17 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxury all-inclusive hotel on the waterfront
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. In addition to 4 bars, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • 2 outdoor pools
  • Free self parking and valet parking
  • Massage treatment rooms, luggage storage, and a 24-hour front desk
  • Concierge services, an elevator, and outdoor furniture
  • Guest reviews say great things about the pool and helpful staff
Room features
All 355 rooms include comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and hair dryers
  • Smart TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and electrical adapters/chargers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 9 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Frequently asked questions

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Yes, the property is all-inclusive.

Where is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive located?

This Puerto Morelos hotel is on the beach, steps from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Moon Palace Golf Club and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 9 mi (15 km).

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 384 out of 675 reviews
Rating 8 - Good. 150 out of 675 reviews
Rating 6 - Okay. 83 out of 675 reviews
Rating 4 - Poor. 32 out of 675 reviews
Rating 2 - Terrible. 26 out of 675 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carl, Mission

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not receive the room we had booked. We did not book Garden View and that is what we received. No upgrade available because the resort was full. We did notice the room designations have change since June last year when we booked.
Stayed 7 nights in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2025

6/10 Okay

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Resort was okay. A little small. Pool chairs were hard to find unless you got up at 4am to reserve. Food was okay, although you need to make reservations at 2 of the main restaurants. They considered parties of 6 or more a group which is a "uncharged". Rooms were nice but ac units stunk. Our cloths stayed damp in closet from all the humidity in rooms. Ac never stopped running. I can say that the Angel and pool staff and waitstaff were increadible. They deserve so much credit for making eveyone at pool area entertained.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lori Eva, Owensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great service, nice room. Recommend more Jimmy music less country music! Wish Bars in pool area to stay open till 9-10 it’s so warm and nice and you have to go in for music and drinks.
Stayed 3 nights in Feb 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great resort. Please note there is no beach but the pools make up for it. There is a “chair reserve” game starting at 6am but all in fun. The food is outstanding and all the staff go out of their way to ensure your stay is memorable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Our host, Dafne, was exceptional. It was a very enjoyable trip. The only issue was no beach of any kind, which is a little hard to accept when traveling to a resort on the Gulf of Mexico. We were not aware the beach had been destroyed by a hurricane when we booked the trip.
Stayed 7 nights in Feb 2025

10/10 Excellent

Beth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars! I have been to all inclusive resorts all over the Caribbean, and this is by far of my favorite! Pros: immaculate, modern facilities, including spacious rooms with top of the line amenities, gorgeous views, and beautiful decor. Staff/service are second to none. Food was amazing, especially steakhouse, ceviche, and breakfast. Drinks were generous and fast. Pools were beautiful and the crowd was friendly and fun. Gym was spacious and well equipped. Pickleball was a great bonus! Cons: there is no Beach here. The resort is oceanfront, but there is no sand. Honestly, we did not miss it, but it’s not for everybody! I don’t think the resort is very upfront about this on their website. There are not as many activities as I’ve seen at other resorts. Again, did not bother us, but if you have gone to a lot of all inclusive, it will stand out.The only other con is the bizarre minibar situation. They give you a credit to use at a snack bar, but it’s not as straightforward as it should be. Despite these small cons I can’t wait to return!
Stayed 4 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Just the beach was the only thing wrong
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael L, Lino Lakes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is wonderful. Only negative is no beach to enjoy. Hurricane wiped out the beach a couple of years ago.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jourdan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! The staff were super friendly and the food was incredible! A very relaxed resort. If you are looking for a resort with some fun activities but not a “party” scene, this is for you. Perfect spot for our honeymoon! I will note, there is no beach at this property. We spoke to staff members and they mentioned they are working to restore the beach after they had a few large hurricanes the last couple of years. A couple of shoutouts to our concierge, Johan. The wonderful ladies in the coffee shop, Joanna. Julien, juan, jennifer. Everyone was incredible and we will most definitely be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lori Anne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only drawback was no beach to walk on.
Stayed 8 nights in Jan 2025

4/10 Poor

David

Stayed 7 nights in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect size. The layout was very nice. Wish there was elevators on both sides of the property.
Stayed 4 nights in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property . Good food, excellent staff .
Stayed 7 nights in Jan 2025

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and service
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absoltely loved this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! All the restaurants on the resort were delicious, the pools were beautiful, everything was super clean and the staff was very friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great experiences!
Stayed 21 nights in Dec 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time. The food was excellent. Service was par. They offered plenty of activities. We will visit again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Margaritaville! The rooms were sparkly clean. Good setup and nice balcony. We did not get a room that had a view on the main area, but we were still very happy with the room. Calling food directly to the room was super easy and the service was fast. The food was simply amazing. Both Mexican classics and speciallity restaurants. Great variety and one of the best steak I ever had. I was not expecting that level of food quality considering it's an all inclusive. The food was one of the highlights of our trip. We wish to highlight the staff, because we had a stellar service throughout our entire stay. The entertainement team were super fun. Angelo, Mariel, Regina and Angel made our stay all the more memorable. We didn't have the chance to get everyones names, but they did a fantastic job. Same goes for the service at the different restaurants. We want to again, highlight Carlos and Noel, but they were all extremely nice. Would highly recommand to anyone wanting to travel to Mexico for a cozy and tasteful getaway.
Stayed 6 nights in Jan 2025

10/10 Excellent

Junyoung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and all the food and beverages are great.
Stayed 7 nights in Jan 2025