Grand Hotel Gota de Sal

3.0 star property
Ocean-view hotel with a poolside bar, near Ojo de Agua Beach

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December 2024

Photo gallery for Grand Hotel Gota de Sal

Boating
Property grounds
Front of property
Luxury Room, 1 King Bed, Beachside | Minibar, in-room safe, free WiFi, bed sheets
Luxury Quadruple Room, 2 Double Beds, Beachside | Minibar, in-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Luxury Room, 1 King Bed, Beachside

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Laptop-compatible safe
  • Sleeps 2
  • 1 King Bed

Luxury Double Room, 1 Double Bed, Beachside

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Quadruple Room, 2 Double Beds, Beachside

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Av. Javier Rojo Gomez, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 4 min walk
  • Puerto Morelos Artists’ Cooperative - 4 min walk
  • Crococun Zoo - 6 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Don Ernesto's - ‬4 min walk
  • ‪Yum yum Wok - ‬1 min walk
  • ‪Merkadito del Mar - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬5 min walk
  • ‪Panna e Cioccolato - ‬3 min walk

About this property

Grand Hotel Gota de Sal

Hotel near Ojo de Agua Beach
Located close to Puerto Morelos Town Square and Dr. Alfredo Barrera Marin Botanical Garden, Grand Hotel Gota de Sal provides a poolside bar, a garden, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A 24-hour front desk, barbecue grills, and tour/ticket assistance
Room features
All guestrooms at Grand Hotel Gota de Sal include comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 8 for adults, and USD 4 to 8 for children
  • Airport shuttle fee: USD 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Dos Naciones Puerto Morelos
Dos Naciones Puerto Morelos
Dos Naciones
Grand Hotel Gota Sal Puerto Morelos
Grand Hotel Gota Sal
Grand Gota Sal Puerto Morelos
Grand Gota Sal
Grand Hotel Gota de Sal Hotel
Grand Hotel Gota de Sal Puerto Morelos
Grand Hotel Gota de Sal Hotel Puerto Morelos

Frequently asked questions

Does Grand Hotel Gota de Sal have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel Gota de Sal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Gota de Sal?

Self parking is free at this property.

What time is check-in at Grand Hotel Gota de Sal?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Gota de Sal?

Check-out is at noon.

Does Grand Hotel Gota de Sal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per person applies.

Where is Grand Hotel Gota de Sal located?

Nestled on the beach, this Puerto Morelos hotel is just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Dr. Alfredo Barrera Marin Botanical Garden are also within 3 mi (5 km).

Grand Hotel Gota de Sal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 337 reviews" "
Rating 8 - Good. 119 out of 337 reviews" "
Rating 6 - Okay. 51 out of 337 reviews" "
Rating 4 - Poor. 31 out of 337 reviews" "
Rating 2 - Terrible. 25 out of 337 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 6 nights in Mar 2023

8/10 Good

Katharina

Stayed 1 night in Mar 2023

2/10 Terrible

Charlene

Stayed 3 nights in Mar 2023

8/10 Good

Marcy

Liked: Cleanliness, staff & service
Clean but not luxurious. Pillows could use an upgrade! Lulu and George, who work here, make the stay feel like family. Great location- just off the beach and close to restaurants.
Stayed 1 night in Mar 2023

8/10 Good

Nikki

Traveled with group
Liked: Cleanliness, staff & service, amenities
After being assigned the wrong room on the 1st night, Natalie went above and beyond to accommodate me and get me into the best suite in the hotel. Staff are great, the location is ideal, the rooms are clean and a concerted effort is being made to enhance the property. I would recommend this hotel that is not a 4 star but has everything you need.
Stayed 7 nights in Feb 2023

4/10 Poor

Sean, Salt Lake City

Traveled with group
Disliked: Staff & service
These guys gave away my room after I secured it with a pre-payment through Expedia. - I was screwed w/o a room in Mexico even after I pre-paid for it. They gave me a refund... but don't trust these guys. I showed up with Bags and 8:00 PM, and they told me "Tough Luck" under no uncertain terms. Reserver... beware! Preparyment means nothing to this hotel.
Stayed 5 nights in Feb 2023

4/10 Poor

Maria

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property has obviously had no maintenance for quite some time. When I opened my sealed soap package it was gooey and dirty inside, it went straight in the trash! The plumbing fixtures looked like they hadn’t been cleaned in a long time. The man who signed us in seemed completely unsure of what he was doing and did not give us the original room that was on our check in papers. I think others had complained that got there ahead of us and he just gave the rooms to whomever wanted them. The pool area was pretty rundown and the cushions on the lounge chairs were visibly dirty. Don’t go here unless renovations and maintenance are done in a large way.
Stayed 1 night in Feb 2023

6/10 Okay

Douglas

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
This is a bare bones hotel. The property has not been maintained or improved for some time. The photos in the advertisement must be old because it is has a worn out look now. I guess at $62 a night you get what you pay for. The good items were; LuLu our cleaning lady was a joy. We were approximately 1/2 a block from the beach.
Stayed 14 nights in Feb 2023

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach. In great location to main square. Lotsa great restaurants. Nothing fancy, very basic accommodations, great price.

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best secret in Puerto Morelos!
Clean, basic room with comfortable beds, hot water in shower and Excellent location steps to the beach! Pool was refreshing-great value!
Stayed 2 nights in Feb 2023

8/10 Good

barrie

Stayed 1 night in Feb 2023

2/10 Terrible

Kristofer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible value given the condition of the hotel and rooms. Horrible beds, toilet wouldn't flush our entire stay. Never got fixed. Overhead lights didn't work. Dirty floors. Huge gap in door letting many bugs in at night.
Stayed 2 nights in Feb 2023

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good value for the price. Very strong sewer smell. Need drain cover. Better locks. Over all complete renovations required. But then up goes the affordability
Stayed 7 nights in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, laid back , in very good location
Stayed 1 night in Feb 2023

6/10 Okay

william

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place was in fantastic location. Sorry it was hard to rest w a loud music club/bar across the street. This was not the fault of the hotel, but it impacted my ability to rest. Appreciated staff, especially lulu.
Stayed 3 nights in Feb 2023

8/10 Good

Ma. Antonia

Stayed 6 nights in Jan 2023

2/10 Terrible

Colin

Disliked: Cleanliness, amenities, property conditions & facilities
Location is fantastic. Staff are ok. Owner fired management when I was there and would not honor my pre-paid booking. Cops came and actually evicted guests. I had to pay $400 cash to stay.
Stayed 28 nights in Jan 2023

8/10 Good

Cedric

Liked: Cleanliness, staff & service, amenities
The property is well managed and well maintained with helpful staff. The setting is good, 2 minutes from the beach. I felt secure and at peace there. There was nothing that I found concerning. Great place.
Stayed 8 nights in Jan 2023

6/10 Okay

jorge

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Tv not working, i tell to the staff but never fixed. Not water on shower for 2 days. Was terrible.

10/10 Excellent

Jeri

Stayed 6 nights in Jan 2023

6/10 Okay

Luz

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

6/10 Okay

Praveen

Stayed 6 nights in Jan 2023

6/10 Okay

dane

Disliked: Amenities
The cleaning lady was really nice. She's very short and has a very positive attitude. She was a bright spot in staying here. From the first day we checked in she was making every effort to make us comfortable. The room was close to restaurants, transportation and the beach. The staff answered all of our questions. The room sank when we first checked in because they didn't have a stopper on the drain in the shower. They didn't have any soap and they had limited channels. There were no hangers for our clothes. It was also noisy sometimes from the people upstairs and the music at the restaurant across the street. The second day the same cleaning lady put a drain stopper in the shower and it made all the difference and knocked out the smell. She also gave us some shampoo for soap and tried to make us feel comfortable. Overall the hotel is good if you like being near the beach, good restuarants and transportation. But I felt for what they charged they could do some things better. We also think the person checking us in could have been a bit more cheerful. He seemed very tired when we spoke to him.

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Our room was a lovely, private cabana with great beach access and walking distance to everything. We had a fridge, a safe and outside seating area and good WiFi. Housekeeping was excellent. Reception was excellent. Our room was ready even though we arrived very early. The only small negative was low water pressure and not much storage room for clothes. Would stay again.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Area was safe. Staff was available as needed. Close to beach.