Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property
Luxury property on the beach, with 6 outdoor pools

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Exterior
On the beach, free beach cabanas, sun loungers, beach umbrellas
Luxury Suite (Walkout) | View from room
Honeymoon Suite, Oceanfront | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • All inclusive

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Walkout)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

Luxury Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Family Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

Junior Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Puerto Morelos Beach - 9 min drive - 3.0 km
  • Crococun Zoo - 12 min drive - 8.0 km
  • Puerto Morelos Town Square - 15 min drive - 12.4 km
  • Ojo de Agua Beach - 17 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and take advantage of 3 swim-up bars, 3 poolside bars, and a terrace. With a beachfront location, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a manicure/pedicure at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The 24-hour health club offers fitness classes and yoga classes; other things to do include beach volleyball, snorkeling, and kayaking. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Other perks at this property include:
  • 6 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • 2 outdoor tennis courts, an area shuttle, and babysitting (surcharge)
  • Tour/ticket assistance, beach umbrellas, and luggage storage
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 435 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • LE CHIQUE
  • SIENA
  • SPOON
  • TAPAZ
  • ZAVAZ

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,154 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Palmar Beach Resort and Spa Riviera Maya All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Self parking is free at this property.

What time is check-in at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Palmar Beach Resort and Spa Riviera Maya All-Inclusive located?

Located in Puerto Morelos, this beachfront property is in a national park, just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

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Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 995 reviews
Rating 8 - Good. 225 out of 995 reviews
Rating 6 - Okay. 154 out of 995 reviews
Rating 4 - Poor. 103 out of 995 reviews
Rating 2 - Terrible. 116 out of 995 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options, and many pools and activities to do.
Stayed 6 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and attentive. The food quality is very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Stayed 7 nights in Feb 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Property was lovely will visit again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jazzmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time, definitely would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Louisha Ornee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the food was amazing
Stayed 3 nights in Oct 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Stayed 7 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Excellent service, food and very clean!! Will return!
Stayed 5 nights in Nov 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and staff were mostly all really friendly and professional. The atmosphere was great and we never felt like the hotel was jammed. The food was amazing and the pop-up stands for lunch was great. Even the buffet for breakfast and lunch was great. But some guests were there to party and they kept me and my two kids up a few nights. Maybe ensuring that adults are not in a room next to someone with kids could be helpful. The expeditions offered at the hotel are way too expensive. Expediation offered them and they were affordable. The guy offering Kayak time is not telling you at first that you need to pay and then he refused our money in front of everyone. If you choose this hotel, plan for a shuttle to and from the airport. It is not provided in the package nor mentioned.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ananda Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
I believe the new management - Taffer
Stayed 4 nights in Nov 2024

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, amenities
All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Stayed 8 nights in Jan 2025

10/10 Excellent

Kristine Jane Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a 1 week vacation with my partner and it was amazing! We enjoyed the food, the rooms are beautiful and masive, all the staff are amazing too! Everyone was so friendly and to be honest the staff really made the experience amazing! It felt like a home away from home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Linda Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Ababacar

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azul was closed so they rebooked us in Margaritaville.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place ❤️
Stayed 7 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
Stayed 4 nights in Oct 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property and service is good, but they need to Focus on Food menu
Stayed 3 nights in Aug 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was OK there was a lot of construction being done not a lot of restaurants were open. The beach cabanas were not in use, but the service made up for what was missing.
Stayed 3 nights in Oct 2024

2/10 Terrible

LaQuita

Disliked: Amenities, property conditions & facilities
Went to check in and was told I had to switch resorts because they were closing down!
Stayed 5 nights in Oct 2024

2/10 Terrible

Robinson De

Disliked: Cleanliness, staff & service, property conditions & facilities
Fake resort does not exist
Stayed 6 nights in Oct 2024

6/10 Okay

Eduardo

Liked: Staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water all weekend we was there for 4 days.. No night entertainment and the food was decent at best
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice variety of foods! Liked that there was an adult only pool option. Our room had pool access from the patio door. Wasnt crowded or busy.
Stayed 6 nights in Sep 2024