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Hotel Puerto Azul

2.0 star property
Escape to tranquility with breathtaking views on the rooftop or rejuvenate at the full-service spa. Friendly staff are always happy to help you plan your day.

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Photo gallery for Hotel Puerto Azul

View from property
Elite Double Room | Down comforters, minibar, in-room safe, desk
View from room
Elite Double Room | Bathroom sink
Elite Double Room | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Club Double Room

Down comforters, minibar, in-room safe, desk

Club Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Down comforters, minibar, in-room safe, desk

City Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Double Room

Elite Double Room | Down comforters, minibar, in-room safe, desk

Elite Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Plaza del Charco - 3 min walk
  • Puerto de la Cruz Town Hall - 6 min walk
  • Lago Martianez Swimming Pools - 15 min walk
  • Loro Park - 17 min walk
  • Taoro Park - 17 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Tasca el Olivo - ‬6 min walk

About this property

Hotel Puerto Azul

Hotel near Plaza del Charco
Close to Lago Martianez Swimming Pools, Hotel Puerto Azul provides a rooftop terrace, a full-service spa, and a hot tub. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Outdoor furniture, a vending machine, and tour/ticket assistance
  • An elevator, a front-desk safe, and luggage storage
Room features
All guestrooms at Hotel Puerto Azul offer amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 37-inch flat-screen TVs with digital channels
  • Wardrobes/closets, tablet computers, and electric kettles

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 9:00 AM–11:30 AM: EUR 10 for adults and EUR 10 for children
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Is Hotel Puerto Azul pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking at Hotel Puerto Azul?

This hotel doesn't offer parking.

What time is check-in at Hotel Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Puerto Azul?

Check-out is at 11:00 AM.

Where is Hotel Puerto Azul located?

Situated in Puerto de la Cruz, this spa hotel is within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Plaza del Charco. Playa del Muelle and Dock of Puerto de la Cruz are also within 5 minutes.

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Hotel Puerto Azul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ho Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Kurzurlaub bestens geeignet und günstig gelegen am westl. Rand der Altstadt.
Stayed 2 nights in Nov 2024

8/10 Good

María Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio. Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando. Muy recomendable.
Stayed 8 nights in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Stayed 2 nights in Jul 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en calle peatonal. Muy cerca de todo.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laurine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé. La terrasse sur le toit avec le jacuzzi est très agréable. Chambre calme et spacieuse
Stayed 2 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer waren nicht sauber und das Hotel hat generell keinen sauberen Eindruck gemacht. Bett viel zu kurz, grade wenn man 1,85 ist. Lage war super und das Personal super nett.
Stayed 1 night in Feb 2024

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Arpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr modern renoviert und ausgestattet. Die Dachterasse ist schön gestaltet. In der Lobby gibt es Kaffee und Getränke kostenlos. Das Frühstück ist einfach, aber für den Preis mehr als angemessen. Das Personal ist sehr motiviert und stets hilfsbereit. Man bekommt täglich tips zu Ausflügen, die nicht im Reiseführer stehen und die Zimmer sowie das gesamte Hotel werden jeden Tag perfekt gereinigt. Bei jedem Anliegen stehen die Mitarbeiter sofort helfend zur Seite. Die Zimmer sind etwas speziell, da es kein Standardhotel ist. Das Zimmer mit Terrasse fiel etwas klein aus und es gab wenig Stauraum. Dennoch war alles sauber, es gab ein tolles Badezimmer mit Regendusche und ein sehr gutes WLAN. Parken kann man nicht vorm Hotel, jedoch am alten Hafen kostenlos. Dafür bekommt man eine sehr gute Lage und ist in 2 Minuten am Plaza Charco. Die Lage des Hotels ist ruhig aber zentral.

6/10 Okay

Julisa Judit

Liked: Property conditions & facilities
Me gustó mucho la decoración, habitaciones pequeñas y sin vistas hacia afuera del hotel, el jacuzzi estaba muy bien pero siempre ocupado aunque estupendas vistas desde el jacuzzi personal atento y profesional la unica pega es que no habia nadie en recepción desde las 11 de la noche hasta las 7 de la mañana
Stayed 2 nights in Oct 2023