Serena Hotel & Spa Reviews, Deals & Photos 2025

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Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Dates

December 2024

28

January 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Gym

Room service

Hot Tub

On private beach

Breakfast included

Bar

Room options

Standard

Sleeps 4

Suite

Sleeps 2

Similar properties

Pool

Restaurant

Gym

Parking available

About the neighborhood

BAHIA KANTENAH, MZA.26 LT.8 Y 11, SECC.FUENTES,, Puerto Aventuras, Quintana Roo, 77750

What's nearby

Dolphin Discovery - 15 min walk
Puerto Aventuras Marina - 18 min walk
Oasis Beach - 20 min walk
Puerto Aventuras Golf Club - 4 min drive
Blu Riviera Maya - 6 min drive

Getting around

Tulum Intl. Airport (TQO) - 84 min drive

Restaurants

‪Wai - ‬8 min drive
‪The Market - ‬10 min drive
‪Tequilla Bar - ‬8 min walk
‪Ciao - ‬7 min drive
‪Bloved Restaurant & Lounge - ‬8 min walk

About this property

Serena Hotel & Spa

Family-friendly hotel

You can look forward to free breakfast, a coffee shop/cafe, and a playground at Serena Hotel & Spa. Take some time to relax at the onsite spa. A hair salon, dry cleaning/laundry services, and a bar are available to all guests.

You'll also enjoy perks such as:

An outdoor pool and a children's pool
Limo/town car service, express check-out, and express check-in
Wedding services, a porter/bellhop, and smoke-free premises
Barbecue grills, concierge services, and a front-desk safe

Room features

All guestrooms at Serena Hotel & Spa boast comforts such as air conditioning.

Other conveniences in all rooms include:

Balconies, cable channels, and daily housekeeping

Property amenities

Parking and transportation

Roundtrip airport shuttle (surcharge)
Limo/town car service

Food and drink

Free breakfast available
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Full-service spa
Health club
Outdoor pool
Playground
Sauna
Spa tub

Family friendly

Children's pool
Cribs/infant beds available
Laundry facilities
Outdoor pool
Playground

Conveniences

Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter/bellhop
Wedding services

Outdoors

BBQ grill(s)
Private beachfront location

Spa

Massage/treatment rooms

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Cribs/infant beds available

Bathroom

Hair dryer

Entertainment

Cable/satellite channels

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Free local calls
In-room massage
Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Serena Hotel Puerto Aventuras

Serena Puerto Aventuras

Serena Hotel & Spa Hotel

Serena Hotel & Spa Puerto Aventuras

Serena Hotel & Spa Hotel Puerto Aventuras

Frequently asked questions

Does Serena Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Serena Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serena Hotel & Spa?

Check-in begins at 3 PM.

What time is check-out at Serena Hotel & Spa?

Check-out is at noon.

Does Serena Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serena Hotel & Spa located?

Nestled on the beach, this Puerto Aventuras hotel is within 1 mi (2 km) of Kantenah Lagoon, Oasis Beach, and Puerto Aventuras Marina. Puerto Aventuras Golf Club and Fatima Bay are also within 1 mi (2 km).