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Serena Hotel & Spa

2.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

10 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Room options

Standard

  • Sleeps 4

Suite

  • Sleeps 2

About the neighborhood

Map
BAHIA KANTENAH, MZA.26 LT.8 Y 11, SECC.FUENTES,, Puerto Aventuras, Quintana Roo, 77750

What's nearby

  • Dolphin Discovery - 15 min walk - 1.3 km
  • Puerto Aventuras Marina - 18 min walk - 1.6 km
  • Oasis Beach - 20 min walk - 1.7 km
  • Puerto Aventuras Golf Club - 4 min drive - 1.9 km
  • Blu Riviera Maya - 6 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 84 min drive

Restaurants

  • ‪Wai - ‬8 min drive
  • ‪The Market - ‬10 min drive
  • ‪Tequilla Bar - ‬8 min walk
  • ‪Ciao - ‬7 min drive
  • ‪Bloved Restaurant & Lounge - ‬8 min walk

About this property

Serena Hotel & Spa

Family-friendly hotel near Puerto Aventuras Marina
You can look forward to free breakfast, a coffee shop/cafe, and a playground at Serena Hotel & Spa. Take some time to relax at the onsite spa. A hair salon, dry cleaning/laundry services, and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Limo/town car service, express check-out, and express check-in
  • A 24-hour front desk, multilingual staff, and wedding services
  • Barbecue grills, a porter/bellhop, and a front-desk safe
Room features
All guestrooms at Serena Hotel & Spa boast comforts such as air conditioning.
Other conveniences in all rooms include:
  • Balconies, cable channels, and daily housekeeping

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Cribs/infant beds available
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Private beachfront location

Spa

  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds available

Bathroom

  • Hair dryer

Entertainment

  • Cable/satellite channels

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Serena Hotel Puerto Aventuras
Serena Puerto Aventuras
Serena Hotel & Spa Hotel
Serena Hotel & Spa Puerto Aventuras
Serena Hotel & Spa Hotel Puerto Aventuras

Frequently asked questions

Does Serena Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Serena Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serena Hotel & Spa?

Check-in begins at 3 PM.

What time is check-out at Serena Hotel & Spa?

Check-out is at noon.

Does Serena Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serena Hotel & Spa located?

Nestled on the beach, this Puerto Aventuras hotel is within 1 mi (2 km) of Kantenah Lagoon and Puerto Aventuras Marina. Oasis Beach and Puerto Aventuras Golf Club are also within 1 mi (2 km).

Serena Hotel & Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

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