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"Please contact me about my refund from VRBO. It has not yet been processed and the inquiry into our case has been closed. I require information about refunding me the full amount since the hotel never received our reservation and we had to pay both nights again. "

"The owner is very pleasant and attentive with guests needs. Very clean and comfortable."

"I stayed in total seven nights at El Tigre de Santiago. It is located in a quiet neighborhood, but a quick jaunt away from downtown and really close to the Santiago market which is good for breakfast or lunch. The rooms were tidy and comfortable, the layout of the hostel easy and conducive to making friends if desired. They also have purified water to help stay hydrated. The staff were helpful as well, and very accommodating."

"If you want a taste of what Mexico was like long ago, this Colonial house is a good place to be. Lots of common space and right across from a nice plaza with some of the best food stalls in Merida"

"Me encantó el lugar, la hacienda muy bonita, grande, limpia y cuidada. El trato de los dueños muy amable y servicial. Muy recomendable! "

"Good location, clean, good service, nice rooms good value."