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"The hotel is acceptable, but the location on the booking site is WRONG. The hotel is much further from the city center than shown. This is not the first time I have encountered this deceptive practice. When I do, no one will take responsibility -- just finger pointing, then everyone shrugs as if to say "It's the customer's fault. The shouldn't have trusted us." Guess what, you're right. Why am I trusting a booking site that lies to me? "

"Great place to stay in ponferrada. "

"Decent hotel, used as a stopover after touring Portugal and on our way to Santander. Friendly and helpful staff, spa has to be booked"

"Schönes Schlosshotel. Zimmer ausreichend groß, schön leise trotz Straße vor dem Fenster. Service unterscheidet sich von teils freundlich und zuvorkommend zu lustlos und abweisend. Interkontinentales Frühstück und abends die Möglichkeit im Restaurant mit wechselnden Angebot zu nutzen (Preis 16,-, 3 Gänge Menü, top Preis Leistung, inklusive Getränk)"

"As we stopped here for one night on the Camino, the facilities and staff were great. The room had a beautiful view, the bed was comfortable, and the breakfast was early and helpful as we were walking the Camino! "

"There are many dining options close by in Plaza Mayor. "

"Quiet place on a college campus. Up on a hill. Friendly staff. Clean rooms! Good free breakfast. Bravo! "

"The hotel is very nice with a pool and restaurant. The pool was outdoors and around back with a good amount of privacy. "