4/10 Poor
Jennifer
5 February 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I do love the color and decor of this hotel. I have stayed one previous time and that was far more outstanding than this stay. Maybe because I booked through a service instead of the hotel. My room was smaller than I anticipated. My refrigerator didn’t work and I didn’t notice until I arrived back to the room after work the following day and all of my door dash leftovers were spoiled. The front desk comped me $30 for amenities and had maintenance fix it. I didn’t notice there was a full length mirror behind the bathroom door so I went out and bought one. Then noticed the mirror attached to the bathroom door. So that was my own oversight. The water took a while to heat but once it was heated it was nice. The nespresso didn’t work and I tried it in 3 different outlets, I finally got it working. Location was convenient to get out and walk around on foot to various places. I walked about for nearly 4 hours. Concierge Phillip was amazing and helped me with my massive amount of luggage and getting my car in and out of valet.
Jennifer
Stayed 3 nights in Jan 2025