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Tropical Lagoon Resort

3.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools

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Photo gallery for Tropical Lagoon Resort

Standard King Room (Black Mango) | Premium bedding, in-room safe, individually decorated
Aerial view
Suite King Room (East Indian) | Premium bedding, in-room safe, individually decorated
Private beach, white sand, beach towels, beach bar
Suite King Room (Robin) | Premium bedding, in-room safe, individually decorated

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Room service
  • Housekeeping
  • Laundry
The current price is AED 407
AED 518 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Premium bedding, in-room safe, individually decorated

Single Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
HDTV
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room (Plantain)

Deluxe King Room (Plantain) | Premium bedding, in-room safe, individually decorated

Deluxe King Room (Plantain)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
HDTV
  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, individually decorated

Standard Single Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Premium bedding, in-room safe, individually decorated

Single Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
HDTV
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Jamaica Palace Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, (212)
The price is AED 674
AED 749 total
includes taxes & fees
17 Mar - 18 Mar
Jamaica Palace Hotel

About the neighborhood

Map
Blue Hole Road, Port Antonio, Portland

What's nearby

  • Blue Lagoon - 1 min walk
  • San San Beach - 19 min walk
  • Trident Castle - 7 min drive
  • Winnifred Beach - 7 min drive
  • Frenchman's Cove Beach - 9 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 139 min drive

Restaurants

  • ‪Boston Jerk Center - ‬5 min drive
  • ‪juici Patties - ‬16 min drive
  • ‪Roots 21 - ‬15 min drive
  • ‪KFC - ‬14 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬12 min drive

About this property

Tropical Lagoon Resort

Family-friendly hotel near Jamaica Beaches
At Tropical Lagoon Resort, you can look forward to a beach bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach and kayaking. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Wedding services, beach towels, and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • HDTVs with premium channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Kayaking
  • Rafting

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 10 (subject to availability)
  • Laundry fee: USD 10.00
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Tropical Lagoon
Tropical Lagoon Port Antonio
Tropical Lagoon Resort
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Jamaica/Port Antonio
Tropical Lagoon Resort Hotel
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Hotel Port Antonio

Frequently asked questions

Does Tropical Lagoon Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Tropical Lagoon Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropical Lagoon Resort?

Self parking is free at this property.

What time is check-in at Tropical Lagoon Resort?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Tropical Lagoon Resort?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Does Tropical Lagoon Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 250 per vehicle applies.

Where is Tropical Lagoon Resort located?

Nestled on the beach, this Port Antonio hotel is within 1 mi (2 km) of Blue Lagoon and Jamaica Beaches. San San Beach and Winnifred Beach are also within 2 mi (3 km).

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Tropical Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 9 out of 79 reviews
Rating 2 - Terrible. 11 out of 79 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
Stayed 3 nights in Feb 2025

2/10 Terrible

Lamar

Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't stay at the property I hope i was not charged?
Stayed 8 nights in Dec 2024

2/10 Terrible

Keith Peron

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should not be sold as is as the maintenance and cleanliness is unacceptable
Stayed 1 night in Jan 2025

2/10 Terrible

Moesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Jul 2023

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Stayed 3 nights in Sep 2022

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities
But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Stayed 2 nights in Nov 2023

6/10 Okay

Shemar

Disliked: Amenities, property conditions & facilities
There wasn't any water there at one point, no wifi
Stayed 2 nights in Aug 2023

2/10 Terrible

Gabriel Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
we had no electricity for 2 days, no water for almost all the duration of the stay. no wifi at all had to use all my data. the restaurant was completely closed. the place was not like the pictures. pictures dated for a least 10 years ago! the place is in construction and dangerous for children
Stayed 8 nights in Jul 2023

6/10 Okay

Donrad

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Stayed 1 night in Jul 2022

6/10 Okay

Camell

Liked: Cleanliness, room comfort
Nice property
The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Stayed 4 nights in Nov 2022

8/10 Good

Miguelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Wasnt what we expected
We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
Stayed 3 nights in Dec 2022

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mikiko

Stayed 1 night in Apr 2024

2/10 Terrible

Madusha

Stayed 1 night in Apr 2024

8/10 Good

Sergio

Stayed 4 nights in Jan 2024

4/10 Poor

Donissa

Stayed 2 nights in Dec 2023

8/10 Good

Khamika

Stayed 1 night in Jul 2023

2/10 Terrible

Marcia

Stayed 3 nights in Jul 2023

2/10 Terrible

Lyris

Stayed 5 nights in Aug 2022

4/10 Poor

Paul

Stayed 3 nights in Jun 2022

4/10 Poor

Mirella

Stayed 1 night in Mar 2022

4/10 Poor

jerome

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel désinvolte en travaux pas de piscine pas de restauration la route d acces en travaux une horreur
Stayed 3 nights in Mar 2022

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
Stayed 2 nights in Feb 2022