6/10 Okay
michael h., Boca Raton, Florida
30 June 2022
Liked: Cleanliness
Not a Very Comfortable Stay
Our family had a great holiday in Mallorca but the house was not up to our expectations. First of all it was hot during our stay and without AC in the kitchen, dining room and living room most of the house was too warm. Also, we were treated with warnings about using too much electricity and being charged for it. As people who live in Florida we expect to be comfortable in our home and didn't appreciate being told how expensive electricity is in Mallorca. Also, a review written in 2017 mentioned how uncomfortable the bed was and we mistakenly assumed it would have been rectified by now but the double bed made for very uncomfortable sleeping. Again, in the spirit of not using electricity, there were no directions on how to use the dishwasher or washing machine. We hand-washed our dishes but had problems with the clothes washer and it locked itself with wet clothes on our last day and the owner had to come out to deal with it. As for the al fresco dining which was something we looked forward to we couldn't do it because there is a small lilly pond beside the porch and we were bothered constantly by mosquitos and no see ums so we had to eat inside where it was often too hot. The pool was very nice and the beaches although not ten minutes away were great too. The house could be really nice with an AC unit in the living room, a new large bed, and the new clothes washer the owner promised was coming after our stay. Additionally, I would add the Nord Villas was rather slow to respond to my questions and VRBO, who I thought I was renting from con go long periods (over an hour) without answering the phone. This is very frustrating when you trying to resolve issues from another country or while renting a house with an ongoing issue. So a great family holiday but the house posed many frustrations.
michael h.
Stayed 10 nights in Jun 2022