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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property
Adults-only resort with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Sundeck
Lobby
Rooftop bar, pool views, open daily
Couples treatment rooms, body treatments, aromatherapy
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Parking included
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QUI, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Luxury all-inclusive resort refurbished in 2021 and located near Quinta Avenida
Near Mamitas Beach and Playa del Carmen Main Beach, The Yucatan Playa del Carmen, Tapestry Collection by Hilton provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a facial, a massage, and aromatherapy at The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Free in-room WiFi is available to all guests, along with a garden and an outdoor entertainment area.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), a computer station, and a 24-hour front desk
  • A porter/bellhop, an elevator, and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 60 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

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AED 930 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee Corner
  • El Mural
  • La Terraza
  • Sakru Maru

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Yucatan Playa del Carmen, Tapestry Collection by Hilton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Valet parking is free at this property.

What time is check-in at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Check-out is at noon.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, the property is all-inclusive.

Where is The Yucatan Playa del Carmen, Tapestry Collection by Hilton located?

Located in Downtown Playa del Carmen, this all-inclusive resort is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

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The Yucatan Playa del Carmen, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 208 out of 404 reviews
Rating 8 - Good. 74 out of 404 reviews
Rating 6 - Okay. 59 out of 404 reviews
Rating 4 - Poor. 27 out of 404 reviews
Rating 2 - Terrible. 36 out of 404 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qudus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Oct 2024

8/10 Good

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place with helpful hardworking staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with kind staff.
Stayed 7 nights in Oct 2024

8/10 Good

Gisi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Super friendly and helpful! Food is amazing! Nice and close to the ocean
Stayed 10 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Welcoming staff. It was overall a wonderful resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

Malac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all inclusive, 24/7 staff, nearby tons of stores, the beach is 2 blocks away, it was beautiful & clean! Would definitely come back again. 10/10.
Stayed 4 nights in Dec 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze , food was good , room was clean , overall good experience! Definitely would come back.
Stayed 4 nights in Oct 2024

8/10 Good

Hailing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose the master suite. Though it is not sound proof between living and bedroom areas, the size is decent. Room service is good. The food options are based on customer order instead of large buffet, we found it nice and fresh. Hotel is next to main street so it is very covenient for shopping, though 20-30 min walk to beach. One thing bothered me was the loud music, which last till 2A sometimes.
Stayed 7 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had an amazing time at this resort ! The staff provided excellent service, the resort was beautiful, the food was delicious and the suite was amazing! Definitely recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

BIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services team is excellent by the highest standard. Really appreciated the whole services staff.
Stayed 6 nights in Nov 2024

8/10 Good

Akino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely Hilton-standard! The convenience of the location cannot be overstated. Easily exhausted menu, buoyed by its quality and abundant dining, dancing and shopping options a short walk away. Live music easily enjoyable from your balcony if you find the rooftop bar too extroverted. This resort is a win for boutique lovers of any taste!
Stayed 8 nights in Sep 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms a little outdated
Stayed 10 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing the staff was so nice and easy to talk to, our waiters were so amazing during breakfast I can’t remember the person at breakfast name but he wears glasses and is so nice he get 5 out of 5 stars also shout out to our waiter for lunch and dinners Erasmo G, he was so cool and always talked to us and made us feel supper comfortable 5 out of 5 for him also are Bartendor for sure got our drinks on point. Definitely recommend this place.
Stayed 6 nights in Oct 2024

4/10 Poor

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Terena

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely boutique hotel, in need of maintenance. The door looked as though it was kicked in prior and would t lock. The patio door handle fell off. A tall mirror balanced in floor fell over! The toilet paper holder fell off. Other than that the staff were kind and attentive. Food was good.
Stayed 4 nights in Dec 2024

8/10 Good

Robert A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at Yucatan playa del Carmen. Hotel is a good value for the price. However for those looking for a true all-inclusive vacation I would pay up for a different hotel. Drinks were bottom shelf. Only one restaurant open at a time. Hotel seemed to be understaffed ie taking your drink order then seeing them run room service orders before returning.. food was good. Rooms good size and we hadn't made service daily
Stayed 8 nights in Dec 2024

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Staff was excellent , however the facility need repair. Toilet plugged three times in 5 days. Variety of food was very limited.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shanderia

Liked: Cleanliness, staff & service, property conditions & facilities
What I like most about the property is that the staff was friendly/helpful. I also enjoyed all inclusive food as it taste was really good and the prices of the premium food/drinks were reasonable. This was my first time going to an adult only resort and I will return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. Staff was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great stay here! We loved it and everyone was so nice!
Stayed 5 nights in Mar 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Sep 2024

2/10 Terrible

Hilina Samson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend it at all
Stayed 4 nights in Dec 2024