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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Escape to a tranquil oasis where you can soak up sunshine on the rooftop or indulge in spa treatments.

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Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sundeck
Rooftop bar, pool views, open daily
Lobby
Outdoor pool, sun loungers
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Parking included
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Premium Room, 1 King Bed, Corner

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Breakfast meal

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free minibar, in-room safe, individually decorated

Suite, 1 King Bed (Master)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Terrace/patio

Junior Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
8.6 out of 10, Excellent, (2710)
The price is AED 1,155
AED 1,155 total
includes taxes & fees
1 Mar - 2 Mar
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Luxury all-inclusive resort refurbished in 2021 and located near Quinta Avenida
Near Mamitas Beach and Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in aromatherapy, a massage, and reflexology at The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and an elevator
  • A front-desk safe, a 24-hour front desk, and a computer station
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 60 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Mural
  • Sakru Maru
  • La Terraza
  • Coffee Corner

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Renovated entire property - May 2021
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Self parking and valet parking are free at this property.

What time is check-in at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-out is at noon.

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Yes, the property is all-inclusive.

Where is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton located?

Located in Downtown Playa del Carmen, this all-inclusive resort is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 5 minutes.

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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 207 out of 403 reviews
Rating 8 - Good. 74 out of 403 reviews
Rating 6 - Okay. 59 out of 403 reviews
Rating 4 - Poor. 27 out of 403 reviews
Rating 2 - Terrible. 36 out of 403 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place with helpful hardworking staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with kind staff.
Stayed 7 nights in Oct 2024

8/10 Good

Gisi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Super friendly and helpful! Food is amazing! Nice and close to the ocean
Stayed 10 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Malac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all inclusive, 24/7 staff, nearby tons of stores, the beach is 2 blocks away, it was beautiful & clean! Would definitely come back again. 10/10.
Stayed 4 nights in Dec 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Welcoming staff. It was overall a wonderful resort.
Stayed 3 nights in Nov 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze , food was good , room was clean , overall good experience! Definitely would come back.
Stayed 4 nights in Oct 2024

8/10 Good

Hailing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We choose the master suite. Though it is not sound proof between living and bedroom areas, the size is decent. Room service is good. The food options are based on customer order instead of large buffet, we found it nice and fresh. Hotel is next to main street so it is very covenient for shopping, though 20-30 min walk to beach. One thing bothered me was the loud music, which last till 2A sometimes.
Stayed 7 nights in Dec 2024

10/10 Excellent

BIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services team is excellent by the highest standard. Really appreciated the whole services staff.
Stayed 6 nights in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms a little outdated
Stayed 10 nights in Dec 2024

4/10 Poor

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had an amazing time at this resort ! The staff provided excellent service, the resort was beautiful, the food was delicious and the suite was amazing! Definitely recommend!
Stayed 4 nights in Sep 2024

8/10 Good

Akino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely Hilton-standard! The convenience of the location cannot be overstated. Easily exhausted menu, buoyed by its quality and abundant dining, dancing and shopping options a short walk away. Live music easily enjoyable from your balcony if you find the rooftop bar too extroverted. This resort is a win for boutique lovers of any taste!
Stayed 8 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing the staff was so nice and easy to talk to, our waiters were so amazing during breakfast I can’t remember the person at breakfast name but he wears glasses and is so nice he get 5 out of 5 stars also shout out to our waiter for lunch and dinners Erasmo G, he was so cool and always talked to us and made us feel supper comfortable 5 out of 5 for him also are Bartendor for sure got our drinks on point. Definitely recommend this place.
Stayed 6 nights in Oct 2024

6/10 Okay

Terena

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely boutique hotel, in need of maintenance. The door looked as though it was kicked in prior and would t lock. The patio door handle fell off. A tall mirror balanced in floor fell over! The toilet paper holder fell off. Other than that the staff were kind and attentive. Food was good.
Stayed 4 nights in Dec 2024

8/10 Good

Robert A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at Yucatan playa del Carmen. Hotel is a good value for the price. However for those looking for a true all-inclusive vacation I would pay up for a different hotel. Drinks were bottom shelf. Only one restaurant open at a time. Hotel seemed to be understaffed ie taking your drink order then seeing them run room service orders before returning.. food was good. Rooms good size and we hadn't made service daily
Stayed 8 nights in Dec 2024

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
Staff was excellent , however the facility need repair. Toilet plugged three times in 5 days. Variety of food was very limited.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shanderia

Liked: Cleanliness, staff & service, property conditions & facilities
What I like most about the property is that the staff was friendly/helpful. I also enjoyed all inclusive food as it taste was really good and the prices of the premium food/drinks were reasonable. This was my first time going to an adult only resort and I will return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Hilina Samson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend it at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. Staff was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Sep 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great stay here! We loved it and everyone was so nice!
Stayed 5 nights in Mar 2024

6/10 Okay

Kaylene

Liked: Cleanliness
For a Hilton we were disappointed. Not really an All Inclusive as they seemed to micro manage the food and did not replace alcohol they ran out of. The staff was nice seems like they are following some poor management and should have better training. Location is great! close to the beach and 5th Ave. Now that I know how it is we would probably stay again make adjustments for the right price!
Stayed 4 nights in Oct 2024