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Soho Playa Hotel

4.0 star property
Art Deco hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Soho Playa Hotel

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)
Yoga
Reception
Deluxe Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included
The current price is AED 285
AED 355 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite

Highlights

Balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 72.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 14 min drive - 10.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Soho Playa Hotel provides a rooftop terrace, an art gallery on site, and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies, housekeeping, and desks

Languages

English, Italian, Spanish

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AED 304 total
includes taxes & fees
6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 for adults and MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Soho Playa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soho Playa Hotel?

Self parking is free at this property.

What time is check-in at Soho Playa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Soho Playa Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Soho Playa Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

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Soho Playa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 649 reviews
Rating 8 - Good. 200 out of 649 reviews
Rating 6 - Okay. 52 out of 649 reviews
Rating 4 - Poor. 20 out of 649 reviews
Rating 2 - Terrible. 22 out of 649 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Loved every minute of it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Jessica were great they provided everything we needed. The location was also great and there wasn’t many people there during our stay so we had to rooftop pool to ourselves. Would definitely stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

BALDOMERO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Great location, clean, safety
Stayed 1 night in Dec 2024

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 Stars of Absolute Excellence.
Stayed 1 night in Jan 2025

8/10 Good

Estian

Liked: Staff & service, property conditions & facilities
Property was mostly clean but needs a bit of TLC, especially around the pool area. The area itself is nice - plenty of restaurants and things to see nearby. Unfortunately we had a lot of construction noise from next door and some music late into the night, but this is obviously outside the control of the hotel. Breakfast was disappointing as they couldn’t cater for my gluten free wife other than providing a small bowl of fruit. All in all though our stay was decent and we would consider staying again
Stayed 4 nights in Mar 2025

10/10 Excellent

Rolland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

Aileen Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is ample parking but a bit difficult to access if you are not a good driver. It has minimal space to move around, afraid of hitting other cars by accident.
Stayed 5 nights in Feb 2025

8/10 Good

Niina

Good and affordable
Stayed 3 nights in Dec 2024

4/10 Poor

Tripta

Disliked: Cleanliness, property conditions & facilities
It was a bitter experience staying in this hotel. No coffee/tea maker or water provided in the first day. Breakfast was poor quality. Only a bread toast with tea and some fruit. No choice. No towels were changed when room cleaning was done. Staff at reception was good and cooperative.
Stayed 4 nights in Mar 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 4 nights in Nov 2024

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I have been to!
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The staff was knowledgeable and friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Bousaad

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception
Stayed 4 nights in Dec 2024

2/10 Terrible

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expedia needs to update their description on this property - not as described. Disappointing stay - would not recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel with a great location!!
Stayed 1 night in Mar 2024

10/10 Excellent

JENNIFER GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
Stayed 5 nights in Jun 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is steps from 5th and 10th Avenues. It is also a short walk to the beach.
Stayed 3 nights in Jun 2024

6/10 Okay

Clayton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this was a very cost effective property, but there were a number of problems that i had to accept because of the cost: the room safe was broken and could not be fixed. i was advised just to put the "do not disturb" sign on my door. i was not wary of staff, but that the hotel seemed quite open to non guests walking into and through the hotel. so my problem was not solved. i had to ask to have a small refrigerator brought to the room (the cupboard where it should have been was empty) and it took two days to get there. these are small things, so i was like "whatever", but they were problems that the staff couldn't solve easily. the hotel also hosts dance parties on the rooftop numerous nights, so sleep can be a challenge, if you go to bed before 1 or 2AM. most of the staff are very friendly and super helpful, but there are front desk staff who do not seem to care too much. overall, it was alright (i was in Mexico, that was good enough), but I will definitely not return to this property. its better to spend a little more money and get something with less or no problems.
Stayed 7 nights in Feb 2025

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

gunvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Jun 2024

6/10 Okay

Fredi

Liked: Cleanliness, staff & service
Disliked: Amenities
Needs to be updated, no restaurant, no bar. Very basic but in good location, price was ok
Stayed 10 nights in Apr 2024

8/10 Good

Letia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the stay was great. We missed a few amenities like the hammock and no true bar or restaurant as advertised.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ana Luisa

Clean
Stayed 1 night in May 2024