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Senses Quinta Avenida By Artisan Adults Only

3.5 star property
Adults-only beach hotel with outdoor pool

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Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Interior
Exterior
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Spa
  • Pool
The current price is AED 470
AED 579 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite (with Jacuzzi)

Deluxe Suite (with Jacuzzi) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite (with Jacuzzi)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Hair dryer
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Elite Suite, 2 Double Beds

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s)

Double Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Suite Junior With Internal View

Premium bedding, minibar, in-room safe, desk

Double Suite Junior With Internal View

  • Sleeps 2
  • 2 Full Bed(s)

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About the neighborhood

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 4 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Senses Quinta Avenida By Artisan Adults Only provides a poolside bar, a rooftop terrace, and a bar. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, concierge services, and luggage storage
  • Massage treatment rooms, a reception hall, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Senses Quinta Avenida By Artisan Adults Only offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–noon: MXN 135 per person
  • 1 poolside bar and 1 bar

Restaurants on site

  • Senses Bar

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 40
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Frequently asked questions

Does Senses Quinta Avenida By Artisan Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Senses Quinta Avenida By Artisan Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Quinta Avenida By Artisan Adults Only?

Senses Quinta Avenida By Artisan Adults Only doesn't offer parking.

What time is check-in at Senses Quinta Avenida By Artisan Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Senses Quinta Avenida By Artisan Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Quinta Avenida By Artisan Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1233 per person applies.

Where is Senses Quinta Avenida By Artisan Adults Only located?

Located in Downtown Playa del Carmen, this beach hotel is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 5 minutes.

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Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 207 out of 451 reviews
Rating 8 - Good. 111 out of 451 reviews
Rating 6 - Okay. 62 out of 451 reviews
Rating 4 - Poor. 35 out of 451 reviews
Rating 2 - Terrible. 36 out of 451 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ngeun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and awesome rooftop pool that’s never busy.
Stayed 4 nights in Dec 2024

8/10 Good

Patrick

Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!
Stayed 3 nights in Jan 2025

6/10 Okay

Ricardo

Liked: Staff & service
Closer to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Closer to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.
Stayed 3 nights in Dec 2024

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only inconvenience was no hotel reserved parking area!
Stayed 3 nights in Dec 2024

10/10 Excellent

Aguibou

Liked: Cleanliness, staff & service, amenities
The WiFi…
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Stayed 2 nights in Oct 2024

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean and convenient located. Staff are very helpful specially SOFIA was great and always with a smile.
Stayed 9 nights in Sep 2024

6/10 Okay

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had noise all over , elevator , water tubing had air in it all night bubbles , explosion of water in faucets
Stayed 4 nights in Nov 2024

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024

8/10 Good

ODRACIR

Liked: Cleanliness, staff & service, amenities
Key system was broken, so staff must open the door for us however FD staff was very helpfull
Stayed 5 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 4 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.
Stayed 4 nights in Oct 2023

6/10 Okay

Eric

Liked: Cleanliness
This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.
Stayed 9 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
Stayed 5 nights in Mar 2024

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Just very noisy late into the night been on 5th ave
Stayed 3 nights in Dec 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Great customer service & location.
Stayed 1 night in Jul 2022

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 4 nights in Mar 2024

6/10 Okay

Marlo

Liked: Staff & service
Disliked: Room comfort
This hotel was just ok
Stayed 1 night in Sep 2022

8/10 Good

Sheldon

Liked: Cleanliness, property conditions & facilities
Decent place. Bar below is loud til 2 am
Stayed 7 nights in Jan 2024