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Senses Quinta Avenida By Artisan Adults Only

3.5 star property
Adults-only beach hotel

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Senses Quinta Avenida By Artisan Adults Only

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Terrace/patio
Exterior
Aerial view
Interior

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Pool
    Pool
The price is AED 172
AED 214 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite (with Jacuzzi)

Deluxe Suite (with Jacuzzi) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite (with Jacuzzi)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 1 King Bed, Hot Tub

Terrace/patio

Elite Suite, 1 King Bed, Hot Tub

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Elite Suite, 2 Double Beds

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

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9.0 out of 10, Wonderful, (802)
The price is AED 125
AED 158 total
includes taxes & fees
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About the neighborhood

Map
5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 4 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Senses Quinta Avenida By Artisan Adults Only provides a poolside bar, a rooftop terrace, and a bar. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
  • A 24-hour front desk, a front-desk safe, and concierge services
  • Tour/ticket assistance, a reception hall, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Senses Quinta Avenida By Artisan Adults Only offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–noon: MXN 135 per person
  • 1 poolside bar and 1 bar

Restaurants on site

  • Senses Bar

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 40
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 135 per person
  • Airport shuttle fee: MXN 1233 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults

Frequently asked questions

Does Senses Quinta Avenida By Artisan Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Senses Quinta Avenida By Artisan Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Quinta Avenida By Artisan Adults Only?

Senses Quinta Avenida By Artisan Adults Only doesn't offer parking.

What time is check-in at Senses Quinta Avenida By Artisan Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Senses Quinta Avenida By Artisan Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Quinta Avenida By Artisan Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1233 per person applies.

Where is Senses Quinta Avenida By Artisan Adults Only located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 5 minutes.

Senses Quinta Avenida By Artisan Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 194 out of 421 reviews" "
Rating 8 - Good. 101 out of 421 reviews" "
Rating 6 - Okay. 57 out of 421 reviews" "
Rating 4 - Poor. 33 out of 421 reviews" "
Rating 2 - Terrible. 36 out of 421 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had noise all over , elevator , water tubing had air in it all night bubbles , explosion of water in faucets
Stayed 4 nights in Nov 2024

8/10 Good

Jose Andrey

Liked: Cleanliness, staff & service
Muy bien solo faltan cortinas para tener privacidad la habitación estaba muy linda. La limpieza y el personal excelente.
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff is legit. Hot water questionable at times but would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

ODRACIR

Liked: Cleanliness, staff & service, amenities
Key system was broken, so staff must open the door for us however FD staff was very helpfull
Stayed 5 nights in Sep 2024

4/10 Poor

Olivia

Disliked: Amenities, property conditions & facilities
When we first arrived our door key didn’t work properly we had to wait about 2 hours to receive a key that would work. The tv remotes never worked had to ask for new batteries and still didn’t work. Paid extra for the “jacuzzi” didn’t even work properly nor did it even heat up properly
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2024

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024

6/10 Okay

Jason, Lynnwood

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
Stayed 8 nights in Apr 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
Stayed 9 nights in Apr 2024

10/10 Excellent

Erica

Stayed 2 nights in Feb 2024

6/10 Okay

Maxwell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
Stayed 5 nights in Mar 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!! And great location !! I felt comfortable there !!
Stayed 3 nights in Feb 2024

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are nice, lots of restaurants nearby
Stayed 4 nights in Feb 2024

8/10 Good

Gabriela de

Good choice
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
Stayed 2 nights in Feb 2024

6/10 Okay

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for short stay !!
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
Stayed 4 nights in Feb 2024

10/10 Excellent

Louis M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

2/10 Terrible

Berenice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you! -cold shower water. our entire stay! -fridge heats instead of cool. -dirty/old/yellow/raggedy linens & towels. -nasty tub/dirty tub. -thin walls & construction early mornings. -unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!