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Princess Family Club Riviera - All Inclusive

5.0 star property
Luxury resort on the beach, with 12 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Princess Family Club Riviera - All Inclusive

View from property
Children's area
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Buffet
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
The price is AED 1,067
AED 1,067 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room (Club)

Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Family Room (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

Free minibar, in-room safe, desk, iron/ironing board

Family Room, Pool Access (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

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Grand Riviera Princess - All Inclusive
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8.0 out of 10, Very Good, (3244)
The price is AED 926
AED 926 total
includes taxes & fees
6 Nov - 7 Nov
Grand Riviera Princess - All Inclusive

About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Punta Esmeralda Beach - 22 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort
Take advantage of a free breakfast buffet, a nightclub, and a swim-up bar at Princess Family Club Riviera - All Inclusive. This resort is a great place to bask in the sun with a white sand beach, a beach bar, and sun loungers. Treat yourself to a facial, a deep-tissue massage, or a manicure/pedicure at Spa Princess, the onsite spa. Be sure to enjoy international cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball and basketball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 6 outdoor tennis courts, babysitting (surcharge), and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Restaurants on site

  • Buffet Family Club
  • Verde
  • Naranja
  • Mama Mía
  • La Vaquería

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Princess Family Club Riviera
Family Club Grand Riviera Princess
Princess Family Club Riviera All Inclusive
Family Club Grand Riviera Princess Todo Incluido
Family Club Grand Riviera Princess All Inclusive
Princess Family Club Riviera - All Inclusive Resort
Princess Family Club Riviera - All Inclusive Playa del Carmen

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive?

Self parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Tres Rios Ecopark. Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 300 out of 711 reviews" "
Rating 8 - Good. 214 out of 711 reviews" "
Rating 6 - Okay. 111 out of 711 reviews" "
Rating 4 - Poor. 46 out of 711 reviews" "
Rating 2 - Terrible. 40 out of 711 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Party of 7, teenagers. Rooms were clean, plenty of activities. Would recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Luke

Traveled with family and small children
Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Oct 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were constantly attacked by wild Coati's when eating outside or relaxing by the pools. There are thousands of wild Coati's (mexican raccoons) on the property that will steal your food off of your plate and grab your belongings on your chair while you are swimming. It's a constant and non-stop. You can't relax and are constantly having to fight them off.
Stayed 6 nights in Oct 2024

10/10 Excellent

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024

2/10 Terrible

Julie

Stayed 5 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 7 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, especially if you have young children. Lots of activities for the little ones and great food.
Stayed 6 nights in Sep 2024

8/10 Good

Bani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The service was amazing but the hotel needs upgrades
Stayed 7 nights in Sep 2024

6/10 Okay

Jumel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Brianna Jewel

Stayed 4 nights in Aug 2024

10/10 Excellent

Arla

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Very nice and friendly staff. Property is a 9
Stayed 2 nights in Aug 2024

8/10 Good

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great staff and friendly environment. They can improve on their food selections and upkeep of their rooms. Overall it’s a great resort and would recommend it to family members and friends.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcin SEWERYN, Surrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort, friendly, lots of activities, good restaurants (except Miso related) wife is Japanese and good judge but great experience nevertheless). Princess Rivera great for families.
Stayed 10 nights in Aug 2024

10/10 Excellent

maila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Densy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff and cleanliness were very good. But the property needs to be upgraded.
Stayed 5 nights in Aug 2024

6/10 Okay

Kristine Harris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Jul 2024

10/10 Excellent

Brenda Iliana Toscano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vibe and the amenities available for families. The kids pool area was super cute and our room was very spacious and we enjoyed the touches like beach bag and beach toys that were provided for the children. I liked the daily activities and also liked the central location of the resort for when we did off site excursions. Overall good experience
Stayed 5 nights in Jul 2024

8/10 Good

April

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The room accommodated our family of 5. The wildlife was fun to see each day and the beach/ocean was a beautiful turquoise blue. We enjoyed trying all the restaurants for dinner. Amazing trip!
Stayed 6 nights in Aug 2024

2/10 Terrible

Deyci

Disliked: Staff & service
We arrived 9:40 pm because our flight was delayed. Our check in took 45 mins (the longest check in time for me) we had 3 kids with us that were tired and hungry. The check out was about 20 mins. The receptionists in both occasions were unfriendly and unwelcoming. Was charged two extra fees
Stayed 1 night in Aug 2024

6/10 Okay

Norma

Traveled with family and small children
Disliked: Cleanliness
En el hotel no hay wifi gratis. El personal del lobby GRAND RIVIERA es bastante grosera, tanto los del bar del lobby como los que están afuera recibiendo gente, bastante desagradables. La parte de family selection está perfecta para ir con niños pequeños, está apartada del resto del hotel y tiene su propio restaurante buffet con temática de piratas y su propia heladería para los niños. Todo el personal de family selection es muy amable. Las recamaras de family selection son amplias, limpias y modernas; tienen peluches, pantuflas y juguetes de arena como obsequio para los niños. El restaurante de pirata es muy bueno: el menú adecuado a niños pero también con variedad para adultos. Muy buen servicio por parte de Marilú y meseros. El area de alberca para niños con temática de pirata está muy bonita pero hay pocos lugares de sombra. Esta parte del hotel está lejos de la playa pero hay un carrito qué pasa constantemente haciendo el circuito para llevar gente. El snack bar de la playa que corresponde al family selection no es agradable, es una estructura de barras de madera sin protección contra el sol y está completamente forrada de malla ciclónica, hace mucho calor entre las 11:00 y 16:00 y la comida es mala. Por la noche no hay actividades para niños, el Show de la noche es para gente más grande. Durante las horas de sol 11:00-16:00 hay muy pocos espacios de sombra, el hotel tiene muchos caminos largos para llegar a albercas, etc y es pesado caminar bajo el sol.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge, San juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Kirijan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 5 nights in Jul 2024

2/10 Terrible

Yosvel Gonzalez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet in my room was broken I told the service manager I they didn’t do nothing lavatory sink also broke in my sister-in-law room same problem with the toilet having cracked, the service in the bar areas terrible only the special restaurant the services are good, but not excellent. I not recommend this hotel. El toilet the mi habitación están roto también el lavatorio sink, el de mi cuñada también tenía el mismo problema, los dependientes te atiende con ma gana, solo en los restaurantes especializados estuvo mejor. Le deje saber del toilet con problemas y no le hicieron caso. No lo recomiendo
Stayed 5 nights in Jul 2024

10/10 Excellent

ADRIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024

10/10 Excellent

Kareema

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024