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IT Boutique Hotel & Restaurant

4.0 star property
Hotel with 2 restaurants, a short walk to Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for IT Boutique Hotel & Restaurant

Porch
Terrace/patio
Outdoor pool, sun loungers
Front of property - evening/night
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Spa
  • 24/7 front desk
The current price is AED 275
AED 343 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus

Deluxe Plus | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Plus

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Espresso maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Espresso maker
Cable channels
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony

Suite with Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Suite with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬2 min walk
  • ‪La Pista Musical - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬2 min walk

About this property

IT Boutique Hotel & Restaurant

Upscale hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, IT Boutique Hotel & Restaurant provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a body scrub. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Multilingual staff, concierge services, and an elevator
  • Tour/ticket assistance, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at IT Boutique Hotel & Restaurant boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Spanish

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The price is AED 233
AED 293 total
includes taxes & fees
15 Apr - 16 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free extended parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Guilty

Things to do

  • Beach yoga
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen

Frequently asked questions

Does IT Boutique Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at IT Boutique Hotel & Restaurant?

As of 2 April 2025, prices found for a 1-night stay for 2 adults at IT Boutique Hotel & Restaurant on 11 April 2025 start from $90.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is IT Boutique Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at IT Boutique Hotel & Restaurant?

Self parking and extended parking are free at this property.

What time is check-in at IT Boutique Hotel & Restaurant?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at IT Boutique Hotel & Restaurant?

Check-out is at noon.

Where is IT Boutique Hotel & Restaurant located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida is 0.4 mi (0.7 km) away.

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IT Boutique Hotel & Restaurant Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 382 reviews
Rating 8 - Good. 89 out of 382 reviews
Rating 6 - Okay. 33 out of 382 reviews
Rating 4 - Poor. 19 out of 382 reviews
Rating 2 - Terrible. 21 out of 382 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
overall best stay

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff! Highly recommend!
Stayed 10 nights in Feb 2025

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front staff were amazing. We stayed for 2 nights, hotel was clean, washrooms were clean. Nice amenities. Will stay here again next time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.. very clean and friendly staff! Only a minute walk to 5th avenue.. but super quiet area. Felt safe walking back to the hotel at night, even as a solo female traveler. Highly recommend!
Stayed 1 night in Feb 2025

8/10 Good

Delan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in playa right off 5th avenue
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at IT Boutique hotel. The staff was incredible; they were very friendly and helpful with any questions we had. We were very appreciative that they were able to accommodate our early check in request and late check out. It it steps away from Quinta Avenida yet quiet away in which we were able to get a good night's rest. I would not hesitate to stay here again. Thanks again for helping make our trip enjoyable!
Stayed 7 nights in Mar 2025

10/10 Excellent

Bradley Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, accommodating, went out of their way to make sure we enjoyed our stay. Hotel manager was a superstar!!👍🏝🎉❤️
Stayed 8 nights in Feb 2025

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at IT boutique hotel was fantastic. The property was located a block away from 5th ave but was far enough to be away from the noise of it all. Staff was fantastic. Pool was amazing. My room was extremely clean and modern. Would definitely stay here again
Stayed 1 night in Mar 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Yenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, safe, and convenient hotel near the best of Playa del Carmen
Stayed 3 nights in Sep 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Great location(about a block on the quiet side of 5ta avenida and 2 blocks from the beach). Rooms are ok(no luxuries), decent size, and functional, but bathrooms do need some mayor facelift(a hairdryer and a small fridge would be recommended). Basic cable TV channels would be appreciated(you can only watch YouTube or Netflix..and the latter one didn’t work in my room). Breakfast options are limited(wish they had more options to choose from). Service at front desk is outstanding, and that along with location makes this hotel a great choice for people on a budget, on business, or people who just need a comfortable place after a long day of excursions.
Stayed 3 nights in Mar 2025

6/10 Okay

Christina

Slow check-in process and did not receive any credit per VIP access property
Stayed 1 night in Feb 2025

8/10 Good

samuel

Liked: Amenities
Great
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 4 nights in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location off the beaten path but close by everything
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had.
Stayed 4 nights in Oct 2023

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, beautiful hotel, and friendly, professional staff.
Stayed 5 nights in Mar 2023

2/10 Terrible

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
x
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place ! Fun and great vibe
Our second new years there! Our favorite hotel in the world so far. Love the staff!
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Near the public beach and near to the 5th avenue with all shops and restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything.
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and great location. Staff were excellent