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Hotel Maya del Carmen

2.5 star property
Unwind in this tropical haven near Mamitas Beach or take a refreshing dip in one of two pools.

Choose dates to view prices

Photo gallery for Hotel Maya del Carmen

Outdoor pool
Point of interest
Amaite | In-room safe, individually decorated, blackout drapes
Hatsa-Ha | In-room safe, individually decorated, blackout drapes
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Hatsa-Ha

In-room safe, individually decorated, blackout drapes

Hatsa-Ha

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Habuc

In-room safe, individually decorated, blackout drapes

Habuc

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Amaite

Amaite | In-room safe, individually decorated, blackout drapes

Amaite

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Refrigerator
TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, (1709)
The price is AED 1,314
AED 1,600 total
includes taxes & fees
2 Apr - 3 Apr
The Royal Haciendas All Inclusive

About the neighborhood

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Gran Coyote Golf - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Maya del Carmen

Hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Maya del Carmen provides a terrace and a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and a water dispenser
  • Luggage storage, multilingual staff, and a front-desk safe
Room features
All guestrooms are individually decorated, and include comforts such as air conditioning and separate dining areas, as well as thoughtful touches like safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 24-inch TVs with cable channels
  • Private yards, separate dining areas, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate dining area

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch TV
  • Cable channels

Food and drink

  • Dining room

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Individually decorated
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Carmen Maya
Hotel Maya del Carmen
Maya Carmen
Maya del Carmen
Hotel Maya Carmen Playa del Carmen
Hotel Maya Carmen
Hotel Maya del Carmen Hotel
Hotel Maya del Carmen Playa del Carmen
Hotel Maya del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maya del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–9 PM.

Is Hotel Maya del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Maya del Carmen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Maya del Carmen?

Check-out is at 11 AM. Late check-out is available for USD 10 (subject to availability).

Does Hotel Maya del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Hotel Maya del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).

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Hotel Maya del Carmen Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 265 reviews
Rating 8 - Good. 92 out of 265 reviews
Rating 6 - Okay. 59 out of 265 reviews
Rating 4 - Poor. 26 out of 265 reviews
Rating 2 - Terrible. 24 out of 265 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Stayed 9 nights in Jun 2022

6/10 Okay

Heberlin

Stayed 1 night in Jun 2022

8/10 Good

Miguel

Stayed 2 nights in May 2022

6/10 Okay

Vickiana

Disliked: Property conditions & facilities
The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Stayed 5 nights in Apr 2022

8/10 Good

Noel

Liked: Cleanliness, staff & service
Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Stayed 1 night in Mar 2022

6/10 Okay

Omar Moises

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Amauri de

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Mayan hotel close to everything
Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Street great to enjoy cycling
Stayed 23 nights in Feb 2022

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Stayed 3 nights in Feb 2022

10/10 Excellent

Ramon alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Harley

Disliked: Cleanliness, staff & service, property conditions & facilities
Ojalá fumiguen las habitaciones. Está lleno de moscos
Stayed 1 night in Jan 2022

10/10 Excellent

Leski

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno
Stayed 1 night in Jan 2022

10/10 Excellent

J.Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar muy tranquilo
Stayed 4 nights in Jan 2022

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo lugar
Horrible! No lo recomiendo Pésima atención, no tenían servicio de pago con tarjeta en ningún día, había cucarachas, el sanitario no servía nos tocaba ir a otro baño en restaurante, nunca vayan!
Stayed 1 night in Jan 2022

10/10 Excellent

Mayra J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!
El hotel es sencillo pero muy bonito, las habitaciones son muy amplias, le hace falta un poco de mantenimiento por los pasillos pero en general todo muy bien
Stayed 5 nights in Dec 2021

10/10 Excellent

LILIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 2 nights in Nov 2021

8/10 Good

Tatiane

Liked: Cleanliness, staff & service
Sem água quente é cobertor. Ótimo atendimento do Dani.
Stayed 2 nights in Nov 2021

10/10 Excellent

LENIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención. Solo la caja fuerte deben de cambiarla porque se habré con cualquier llave. cambiar las luces del comedor. Y oner jabonera en las duchas ya que no hay donde asentar el jabón. Todo lo demás está súper bueno el hotel. Relación calidad precio y macnifica ubicación. Definitivo será nuestra primera opción para viajar a ese destino.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
El estacionamiento del hotel es insuficiente para el numero de cuartos. La segunda cama estaba fatal y el aire acondicionado daba de lleno en la cama principal. El encargado al llegar contestaba como si estuviera de malas. No fue agradable en general.
Stayed 1 night in Oct 2021

8/10 Good

Edgar Aarón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente sus instalaciones, alberca limpia, habitaciones grandes
Stayed 1 night in Aug 2021

6/10 Okay

eliander

Stayed 2 nights in Jul 2021

10/10 Excellent

Dayren

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
Stayed 1 night in Jun 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En terminos generales estuvo bien la estadia, el lugar es tranquilo para disfrutar tranquilo
Stayed 2 nights in May 2021