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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Escape to a tropical paradise where relaxation meets adventure. Unwind in style at an outdoor pool surrounded by sun loungers and umbrellas.

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
Front of property
Superior Poolside Double Room | View from room
In the heart of Playa del Carmen, Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers a tranquil retreat. Relax with spa services like hot stone massages or aromatherapy, then unwind at the outdoor pool with sun loungers and umbrellas. Guests rave about the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping
  • Spa
  • Pool
The current price is AED 308
AED 390 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Egyptian cotton linens
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

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8.8 out of 10, Excellent, (1004)
The price is AED 277
AED 346 total
includes taxes & fees
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About the neighborhood

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel rejuvenated in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as a body wrap, a deep-tissue massage, or Ayurvedic treatments. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a 24-hour front desk, and massage treatment rooms
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Caribbean Paradise Hotel & Spa - 5th Avenue include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 14 per day)
  • Airport shuttle available

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 697 reviews
Rating 8 - Good. 232 out of 697 reviews
Rating 6 - Okay. 151 out of 697 reviews
Rating 4 - Poor. 63 out of 697 reviews
Rating 2 - Terrible. 53 out of 697 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Loriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythong was noce. well thank you
Stayed 1 night in Jan 2025

6/10 Okay

Christine Jane

Staff very friendly and helpful . Room was kept very clean . Bed very comfortable , linen kept clean and in good condition. Without an elevator the stairwell is challenging because there is no handrail and quite dark . Other than that I would stay there again as the location is great for getting around town .
Stayed 21 nights in Jan 2025

10/10 Excellent

EDGAR, LITTLEROCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025

8/10 Good

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has stopped using elevator and guests need to climb up to the rooms. Loud due to adjacent bar until 3 AM Stairs have no hand rails for safety. Parking garage is extremely small. If you use it ask for help. Location is excellent. Quality of food below average is the fife different restaurants we went. Playa Del Mar is nice but prices are way too higher than California
Stayed 3 nights in Jan 2025

2/10 Terrible

LUIS

Disliked: Cleanliness, property conditions & facilities
We were there for 2 nights and we are very thankful with the staff that helped us change rooms on our second night. On our first night they gave us room 101 and it was just terrible, this room is not fit to be rented and should just be torn down, we could hear hard sounds of water coming down the pipes all night and it was impossible to sleep, this combined with all the noise and music coming in from the outside it was just awful, we did not sleep the first night, it was just impossible. Thank God that on our second night we were given different rooms and they were better and we are very thankful with the staff for this assistance.
Stayed 2 nights in Dec 2024

6/10 Okay

hongoro

Traveled with family and small children
Disliked: Amenities
This property has such a cute design but everything needs to be updated.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ratnesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
vbnm
Stayed 4 nights in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa, Rockville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Stayed 5 nights in Dec 2024

10/10 Excellent

gaby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, loved the atmosphere more for a young crowd ! but definitely a good time
Stayed 6 nights in Nov 2024

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay. Good location, clean, nice staff. The parking is underground and difficult/tide to access it. But safe to keep your car. The bathroom plumbing makes noises every time some else in other rooms uses it. The bathroom door made a loud noise every time you close it. Due to the proximity to the 5 Avenue you can hear the loud music. But the business starts to close after 12pm some days and others are opened after midnight. If you are a light sleeper the location is not good. For us was nice to be able to walk to the beach, restart, etc.
Stayed 3 nights in Nov 2024

2/10 Terrible

Suman

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Good, not recommending to anyone else
Stayed 3 nights in Nov 2024

2/10 Terrible

Lizeth

Traveled with family
Disliked: Amenities, property conditions & facilities
I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.
Stayed 5 nights in Aug 2024

6/10 Okay

Oscar

Traveled with family
Disliked: Property conditions & facilities, room comfort
Could be better
The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located. The only problem was the pool that wasn’t well maintained
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities
Hotel esta en una buena ubicacion. Hubieron algunas fallas por ejemplo desde el primer dia preguntamos por el servicio de internet nos dieron la clave pero las 6 noches que estuvimos nunca funciono dia tras dia preguntabamos y nos daban la misma repuesta que venia a reparar cuando ellos si tenian servicio en recepcion.Incluso le pregunte a otros huespedes que llevaban mas tiempo hospedandose y la respuesta fue la misma para ellos. Deberian ser mas sinceros por que personas viajamos y trabajamos remotamente y necesitamos de una buena red wifi.tuve que salir a buscar internet en otras localidades!Aparte esto el servicio al cuarto no fue el mejor las toallas eran cambiadas cada 3 dias si no las pedias.Espero puedan mejorar por que el hotel queda en una buena area segura.
Stayed 7 nights in Jun 2024

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Property conditions & facilities
Super disappointing. I booked two nights to stay here in May. When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer! I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
Stayed 2 nights in Jun 2024

4/10 Poor

Daisy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
Stayed 5 nights in Jul 2024

6/10 Okay

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, vivimos la experiencia del huracán dentro de y todo bien recomiendo la habitación deluxe por el tamaño, la habitación sencilla es muy pequeña, Flor fue con nosotros muy amable, los pasillos tenían un olor un poco desagradable y eso le da mala imagen al hotel sin embargo es un lugar acogedor dónde puedes encontrar privacidad y está a un paso de la quinta avenida, los productos de limpieza como shampoo y acondicionador son increíbles, deberían tener a la venta esos productos, sin duda recomiendo este lugar si van unos tres o cuatro días.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Safe hotel. Everything you need is within walking distance. The only issue is that the towels get changed every three days. Otherwise I will definitely recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location
The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par. Cons No phone in room No wash cloth only med size towels No ironing board The elevator was out The pool was begin worked on No ice machine
Stayed 1 night in Jun 2024