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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
Superior Poolside Double Room | View from room
Front of property
Deluxe Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool
The price is AED 205
AED 254 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor spa tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor spa tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Ceiling fan
Premium bedding
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (808)
The price is AED 136
AED 172 total
includes taxes & fees
27 Nov - 28 Nov
Sofía by Bunik

About the neighborhood

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel rejuvenated in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as aromatherapy, a body treatment, or a facial. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, multilingual staff, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Caribbean Paradise Hotel & Spa - 5th Avenue include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 14 per day)
  • Airport shuttle available

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 679 reviews" "
Rating 8 - Good. 229 out of 679 reviews" "
Rating 6 - Okay. 147 out of 679 reviews" "
Rating 4 - Poor. 63 out of 679 reviews" "
Rating 2 - Terrible. 50 out of 679 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lizeth

Traveled with family
Disliked: Amenities, property conditions & facilities
I was so unsatisfied and upset with this hotel that out of my 5 night stay I ended up staying 1 night and asked for a refund for the other 4! (I had to book a last min hotel nearby) So I didn't get the room I booked through Expedia, they gave me a 1 bed when I had booked a 2 double bed, we were a family of 4. As soon as you walk in the room it's HOT inside - they don't turn the AC on for you prior to your arrival, and please keep in mind it's Playa del Carmen= heat & Humidity at high levels!! They only provide ONE roll of toilet paper so if you run out you have to wait until they clean your room or you can ask the front desk. Not enough towels!!! And the showers are built a little weird that water comes out and wets the floor. Also the sink is built weird so expect water to drip out from the bottom. The rooms are smaller than what is show in the pic, and the lighting is veryyyy dim in the rooms! Just be careful when booking this property, if you're looking for a couple honeymoon thing I guess it could work? But if it were me there are nicer hotels at roughly the same price. Definitely not family friendly, and last but not least THERE IS NO ELEVATOR. We got a room on the 3rd floor and we had quite a few luggage, so it was a pain...I wish I would have read the reviews. I'm so not a negative person, but this time I truly had to write this review because it was just too much. Hope my review helps.
Stayed 5 nights in Aug 2024

6/10 Okay

Oscar

Traveled with family
Disliked: Property conditions & facilities, room comfort
Could be better
The location is convenient. The service has room for improvement. There is no elevator. The building needs maintenance.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located. The only problem was the pool that wasn’t well maintained
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities
Hotel esta en una buena ubicacion. Hubieron algunas fallas por ejemplo desde el primer dia preguntamos por el servicio de internet nos dieron la clave pero las 6 noches que estuvimos nunca funciono dia tras dia preguntabamos y nos daban la misma repuesta que venia a reparar cuando ellos si tenian servicio en recepcion.Incluso le pregunte a otros huespedes que llevaban mas tiempo hospedandose y la respuesta fue la misma para ellos. Deberian ser mas sinceros por que personas viajamos y trabajamos remotamente y necesitamos de una buena red wifi.tuve que salir a buscar internet en otras localidades!Aparte esto el servicio al cuarto no fue el mejor las toallas eran cambiadas cada 3 dias si no las pedias.Espero puedan mejorar por que el hotel queda en una buena area segura.
Stayed 7 nights in Jun 2024

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Property conditions & facilities
Super disappointing. I booked two nights to stay here in May. When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer! I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
Stayed 2 nights in Jun 2024

4/10 Poor

Daisy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
Stayed 5 nights in Jul 2024

6/10 Okay

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, vivimos la experiencia del huracán dentro de y todo bien recomiendo la habitación deluxe por el tamaño, la habitación sencilla es muy pequeña, Flor fue con nosotros muy amable, los pasillos tenían un olor un poco desagradable y eso le da mala imagen al hotel sin embargo es un lugar acogedor dónde puedes encontrar privacidad y está a un paso de la quinta avenida, los productos de limpieza como shampoo y acondicionador son increíbles, deberían tener a la venta esos productos, sin duda recomiendo este lugar si van unos tres o cuatro días.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Safe hotel. Everything you need is within walking distance. The only issue is that the towels get changed every three days. Otherwise I will definitely recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location
The location was excellent. The hotel and room was nice once every thing is done. Now some of the amenities was sub par. Cons No phone in room No wash cloth only med size towels No ironing board The elevator was out The pool was begin worked on No ice machine
Stayed 1 night in Jun 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
Stayed 4 nights in Apr 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi were not working properly rooms were small fridge was not cold ac only worked with key so room was extremely hot every time uou entered staff seemed not caring
Stayed 3 nights in May 2024

6/10 Okay

Eamonn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture. The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken. The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe. There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down. There is a full glass bathroom door so there is no privacy whatsoever. The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut. The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator. All in all I would say if you have children then I would not recommend the hotel due to the noise. The location is great and the staff were all friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Wonderful staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Touria

Stayed 9 nights in May 2024

6/10 Okay

Fatima

Traveled with family
El cobro del parqueo no cobraron lo debido, se quedaron con mi cambio y no me dieron comprobante
Stayed 1 night in May 2024

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!
Stayed 1 night in Feb 2024

8/10 Good

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like paying extra for the parking i wasn’t ware
Stayed 7 nights in Apr 2024

10/10 Excellent

Jonathan Rafael Marroquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!
Stayed 5 nights in Apr 2024