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Hacienda Mariposa Boutique Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Mariposa Boutique Hotel

Lobby
Property entrance
Superior Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished
Full breakfast for a fee
Shower, free toiletries, hair dryer

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 4

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 2

About the neighborhood

Map
5th Ave #314, between 24 & 26 St., Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Hacienda Mariposa Boutique Hotel

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, Hacienda Mariposa Boutique Hotel provides car rentals on site, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Motorized watercraft on site, a 24-hour front desk, and multilingual staff
  • Tour/ticket assistance and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, cable channels, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Ambascita D Italia

Things to do

  • Motorized watercraft

Family friendly

  • Free cribs/infant beds

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hacienda Mariposa Boutique
Hacienda Mariposa Boutique Hotel
Hacienda Mariposa Boutique Hotel Playa del Carmen
Hacienda Mariposa Boutique Playa del Carmen
Hacienda Mariposa Hotel Carmen
Hacienda Mariposa Boutique Hotel Hotel
Hacienda Mariposa Boutique Hotel Playa del Carmen
Hacienda Mariposa Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

How much is parking at Hacienda Mariposa Boutique Hotel?

Hacienda Mariposa Boutique Hotel doesn't offer parking.

What time is check-in at Hacienda Mariposa Boutique Hotel?

Check-in begins at 3 PM.

What time is check-out at Hacienda Mariposa Boutique Hotel?

Check-out is at noon.

Does Hacienda Mariposa Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hacienda Mariposa Boutique Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Alegría Shopping Mall and Mario Villanueva Stadium Madrid are also within 5 minutes.

Hacienda Mariposa Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 180 reviews" "
Rating 8 - Good. 65 out of 180 reviews" "
Rating 6 - Okay. 34 out of 180 reviews" "
Rating 4 - Poor. 12 out of 180 reviews" "
Rating 2 - Terrible. 9 out of 180 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul, MTY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to 5th street in Playa del Carmen
Nice hotel close to 5th street in Playa del Carmen

8/10 Good

Jody Cameron, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Friendly Staff, excellent Italian restaurant below hotel - gave us a 10% discount off our food bill, because we stayed at the hotel. The hotel receptionist gave excellent food recommendations. We will go back for a longer stay next time!

6/10 Okay

Pauli D.

Liked: Staff & service
ok place
A bit too much sound from late dinning cleanup into the room

8/10 Good

Gary, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Value,location,$$$
Great location, nice staff, have to like noise from local restaurants and bars

8/10 Good

Carmen, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean but room is too tiny.
The hotel is well located, just one block away from convenience store. We read about noise, but for us it wasn't a problem. The attendants were nice and professionals. But the room was really, really tiny. So, we only stayed 2 nights, and we decided to move.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean & Cozy
Great location on 5th Ave. The two guys that work the front desk are super helpful. The noise from the restaurant on the main floor isn't too bad when you have the AC turned on.

8/10 Good

Ray, Sacramento, CA area.

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the main strip.
The staff was very nice and the room was clean. I booked a single queen bed but was provided with a room that had two smaller beds and they were not very comfortable. The hot water in the shower would change temperature at any time. It was a nice room for the price compared to others in the area.

8/10 Good

Amy , Milwaukee, Wisconsin

Liked: Cleanliness, staff & service
Great staff, simple, clean room
We just returned after a 6 day stay at Hacienda Mariposa. I loved the staff at the front desk but also in the restaurant, who tolerated my request to purchase 2 cervezas when it was too late on a Sunday to buy at a store. We drank those beers on the communal balcony looking over 5th av for an early night in. The room is very clean and subtle gestures like the soap-display in the bathroom, made it feel simply classy. We had a standard room and it was just that: very small, one bed, a TV, fridge, AC, safe, closet, and a bathroom. As all of the other users have noted, the hotel is noisy at night because it's above a restaurant on the main strip. The noise didn't bother me because I was expecting it and I'm generally ok sleeping through noise. My partner brought ear plugs to sleep. The beds are hard as boards: not good for someone like me with sensitive hips. But my partner loved the bed: to each their own. The biggest con for me is that there is no wifi IN the rooms: I felt disconnected from home, wondering if I was missing calls about my dogs, family, etc... but, I was able to connect to the wifi if I was on the side of the bed nearest the door, near the communal balcony. The restaurant has amazing pizza and guests at the hotel get 50% off--which is an excellent deal considering the cost of food on 5th Av. is outrageous (we learned half-way through our trip to walk a few blocks off the strip to find regular-priced food--check out Constituyentes y 20th--30th Av).

10/10 Excellent

Karen, North Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in the heart of the action
This is a charming hotel. The service was excellent the young lady at the front desk went out of her way to make her stay enjoyable. You can sit on the on the balcony and have coffee in the open air lobby. Not much of a view from the room, but the room was stylish clean and comfortable. And who wants to spend time in the room anyway when you're in Playa del Carmen?! The hotel is right on the nicest walking Boulevard in the city. And it is also just a short walk to the beaches.

8/10 Good

Sophie, UK

Liked: Cleanliness, staff & service
Not relaxing but great for everything else.
Overall we really enjoyed our stay. The location is great being on 5th you are close to everything, the italian restaurant downstairs is beautiful and the rooms were very clean and comfortable. We did however have some issues, it is about 2/3 doors down from an extra ordinarily loud Irish pub so you WILL need earplugs if you intend on sleeping before 2am. The breakfast you had to get from the restaurant over the street which have very limited options. Also the last issue we had was that the plumbing can be quite poor which resulted in just simple toilet paper creating a very large flood in the room and even to the extent down in the restaurant below. The staff rectified this pretty quickly and were lovely but it obviously wasn't ideal and had to get clothes laundered for our flight the next day! Overall pleasant but not relaxing.

10/10 Excellent

Noemie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a perfect location
I spent 5 days at la Hacienda Mariposa and I enjoyed every moment of it. The location is perfect, at the corner of la Quinta (principal street in Playa del Carmen), very close to good restaurants and to the beach. The staff is so nice and helpful. A bonus that I enjoyed a lot: they have a water fountain in the hotel, so you don't need to buy expensive bottles every day...

8/10 Good

Rocio, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
The problem is to noisy I stayed in room 7 the employees start to clean and move chairs and its to much noise, also from the street and breakfast not included fod the price thats something I did not like the rest very good

6/10 Okay

Sandra, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
If you dont want to sleep then this is the place!
We knew going in that it would be noisy, from reviews we read. That wasn't the problem. The beds were as hard as boards. That made the sleeping difficult. On a positive note: we were upgraded to a two double bed room. The room was clean. The staff was very nice. Thye reccomend a beach to go to, Zenzi (sp?) which was really nice.

10/10 Excellent

Roman, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel on 5a avenida close to the beach.
Very good hotel in the center of main street of Playa del Carmen - 5a avenida. There are many restaurants and shops close to the hotel. It takes only 5 minutes to get beach. Hotel staff are very friendly. New fresh beach towels are available daily on recepcion.

8/10 Good

Miguel, USA

Liked: Staff & service
A simple hotel with location and basic amenities
You stay here for the location. Period. Right on Quinta Avenida so it's a stones throw from bars, restaurants, and shopping. Perfect if you won't be spending much time in the room, because it's just a basic bed with a dresser and closet anyway. Clean and small and simple. The staff are great though. Ruben is knowledgeable and friendly. They'll help with ideas for day trips or fun.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Nice hotel, close to the 5th avenue
Close to the main avenue, however its somehow noisy considering that the Restaurant its at the middle of the rooms so if you are looking for a relaxed room this may not be the best option. The rest is quite nice and of course you are paying extra money for being close to the 5th avenue.

10/10 Excellent

J C, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocation and clean
I went for a week to Playa del Carmen we some friends, we stayed in the Hacienda Mariposa Hotel and we don't have any complaint. The hotel is near the beach, the clubs and the employees offer a great service, they were really really helpfull all the time. The hotel is clean, anything luxury but has all what you need

6/10 Okay

sluffer, Vancouver

Well located ordinary hotel.
We had a basic room which was fairly small. It was handily located right on 5th Avenue but this meant it was somewhat noisy.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Simple yet pleasant stay in Playa
Rooms have no soundproofing from hallways and lobby restaurant. After midnight , not a problem. One can hear doors opening and closing in hallways. Water pressure was good. Bed comfortable. Staff very helpful and professional. Location was excellent. 4 min. Walk to Mamitas beach.

10/10 Excellent

Ms Plaza

Liked: Cleanliness, staff & service, room comfort
Great Location and Nice Room!
The location is perfect on the 5th avenue next to all the shops and restaurants, with nice room, the staff is very helpful and sweet. I would definitely recommend this hotel and come back again!!

10/10 Excellent

kozlio, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on 5th avenue
The hotel is nice. Staff is friendly. Rooms are clean. AC is working. Wifi throughout the building. Perfect location. Can walk to anywhere. Suitable for younger crowds and solo travelers ok with loudness of life around hotel (it is the 5ta avenida after all). Music and laughter goes into little hours of the night. I had no issues. But more mature visitors may want more silence. Staff are warm and friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed one night before heading to airport. After staying in 5-star luxury all inclusive resort for 5 days, it was a treat to feel and see the real Mexico. Loved the painted ceramic sink, the simple adornments, the simple locally made soap + the music of a solo artist coming through the window at night. Really enjoyed the unpretentiousness of it all.

4/10 Poor

Wurld Traveler

Liked: Staff & service
Hacienda Mariposa Boutique Hotel
I spent 3 nights here. The room is pretty ordinary. Even less than ordinary. It's pretty much a budget hotel once you're inside the room. It looks better outside the rooms. And if you're one who cares about the hotel room that you stay in, this place is probably not for you. The TVs have cable, but they are the old square kind. The inside of the room is pretty blah. Not vibrant. There was a lamp on the table, but it wasn't even plugged in. That is such a weird thing for a hotel. I originally booked a single-bed room, but upon arrival I saw that it was pretty small...too tight in there...so I paid $10 US more per night for a room with 2 beds. It just gave me more room and had less of a claustrophobic feel. And you get 4 pillow instead of 2! All the rooms face the interior open patio. There is a restaurant on the first floor patio, and when I arrived at night, there were some musicians playing there. But they stopped playing at a decent hour and I didn't hear them again, so my worries of loud music keeping me up were extinguished. However, the curtains do not black out the light, so you better sleep with something over your eyes. The hotel is right on 5th Avenue, the main and only real street you'll want to visit. So the location is really good. But there are many other hotels there too. The only window facing the street is the one in the bathroom, which was great because you don't have to worry about street noise coming into the room. It had good AC, a good ceiling fan, a fridge and a safe. No phone in the room. The internet worked the first night, but the next two days & nights I could not connect on my laptop or my phone. And the front desk didn't know what to do about it. That is something that all hotels should have...a good internet connection. I mean come on. Sometimes I would be connected, but then disconnected, almost like the hotel was doing it purposely so that maybe the front desk would have a faster connection for themselves. Who knows? So I would have to go 2 blocks down to the Starbucks during the day to use their free internet. Also, there was no soapdish. You'd have to put the soap on the counter, which would always result in a big pink liquid mess all over. That's a simple thing that the hotel could fix if they really thought about it. The hotel did have a "Sparklets" type filtered water cooler on the 2nd floor, which was good for refiling my bottles of water. It also had a coffee pot with hot coffee in it and small cookies that you could help yourself to on the 2nd floor patio. While it's in a good location, I imagine every hotel there on 5th Avenue is in a good location. I probably would've switched to another hotel had mine not been paid for and non-refundable. I probably would've switched to Hotel Plaza Del Sol, a block away, which I looked at because I thought I might stay for a few more days. It had rooms about the same size but slightly better & newly built/remodeled, with flat screen TVs for 450 pesos, which is pretty much what I paid for the Hacienda Mariposa. Rooms were also facing inward, so no street noise and no interior noise. The guy at the front desk was very nice and helpful. I only wished the internet and room was better. Overall, the accommodation was disappointing.

6/10 Okay

natasha, LA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great location
it's a VERY noisy and very basic, hostel like hotel but if you don't plan on being in the room much and want a great location for really cheap it's awesome..

6/10 Okay

Bruno

Liked: Cleanliness
Disliked: Room comfort
A bit noisy, but ok
No parking although it was. We arreived earlier than the check-in time and we couldn't leave the luggage in a safe place, just in a corridor where everyone from the hotel or the street could easily take it away. No parking. Nice room. Good location, away from the noisy bars BUT there is a pizzeria in the patio, sharing the building with the hotel (pizza in the basement floor, terraces for the hotel), with noise of conversations, forks, etc. until midnight. Luckily I got asleep early, being so tired, but it was not nice at all.