Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Mayakoba Riviera Maya - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
View from room
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Pet friendly
  • Breakfast available
  • Spa
The price is AED 3,488
AED 4,484 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
Select Comfort bed
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Casita, Signature Suite, 2 Queen Beds, Non Smoking, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 85 sq m
  • Canal view
  • Sleeps 5
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Bambu Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 172 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View, 1 king bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Beach Area Casita, Room, 2 Queen Beds, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Beach Area Casita, Room, 1 King Bed, Canal View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
Select Comfort bed
Premium bedding
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 205 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

La Tortuga Suite, 1 King Bed, Private Pool, View

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Coral Suite, 1 King Bed, Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
LED TV
Premium bedding
  • 139 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 1 min walk - 0.1 km
  • Gran Coyote Golf - 3 min drive - 3.4 km
  • Playa Xcalacoco - 6 min drive - 5.3 km
  • Tres Rios Ecopark - 6 min drive - 4.2 km
  • Playa del Carmen Main Beach - 13 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Cafe Antoinette - ‬5 min walk
  • ‪La Copa - ‬5 min drive
  • ‪Coco Café - ‬5 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna Restaurant & Lounge - ‬4 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

Luxury all-inclusive property near Quinta Avenida
At Fairmont Mayakoba Riviera Maya - All Inclusive, you can look forward to a golf course, 2 beach bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage, hydrotherapy, or aromatherapy at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include beach volleyball, snorkeling, and scuba diving. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 401 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 41 for adults and USD 35 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Laguna
  • Tauro Steakhouse
  • Gaia at Maykana
  • Hix Bar & Lobby Lounge
  • Cielo at Maykana

Things to do

  • 24-hour fitness center
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Cave exploring
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (27710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Housekeeping
  • In-room bottled water
  • Pool access
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

  • Fee for buffet breakfast: approximately USD 41 for adults and USD 35 for children
  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-out is at noon.

Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Fairmont Mayakoba Riviera Maya - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of El Camaleón Mayakoba Golf Course, Playa Xcalacoco, and Gran Coyote Golf. Chun-Zumbul (diving site) is 2.9 mi (4.6 km) away.

Fairmont Mayakoba Riviera Maya - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 491 out of 616 reviews" "
Rating 8 - Good. 90 out of 616 reviews" "
Rating 6 - Okay. 23 out of 616 reviews" "
Rating 4 - Poor. 9 out of 616 reviews" "
Rating 2 - Terrible. 3 out of 616 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

debra

Traveled with partner
Beautiful and best service
Stayed 5 nights in Dec 2024

10/10 Excellent

Claudia Cabello de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, great service and awesome area.
Stayed 4 nights in Nov 2024

8/10 Good

Adriana

Liked: Amenities
We had a great family stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth visit to the Fairmont Mayakoba. Beautiful resort with fabulous food. Adult only pool is a huge bonus for a quiet few days in the sun!
Stayed 3 nights in Oct 2024

10/10 Excellent

James Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 6 nights in Aug 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Liz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family vacation destination. This was our second time staying at Fairmont Mayakoba. The beach and the resort are beautiful! The restaurant choices are delicious; Tauro steakhouse being our favorite.
Stayed 5 nights in Aug 2024

10/10 Excellent

kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When looking at reviews, one should consider each person has individual likes, dislikes, experiences, etc. that may not be the same as yours. This review is based on my personal preferences. First - The Resort. Beautiful, peaceful, well kept, and smells great! The beach is well maintained with great amenities and service. Second - The Staff. Every staff member from the concierge down to the maintenance workers were polite, always smiling and helpful. The staff here are excellent. Third - Food/Restaurants. Now I am a basic kind of food person, but certainly could find great food to eat across all the restaurants. My family are foodies and raved about all the dishes they had. The flavors, presentation, and service were impeccable. One night at the steak house, my wife's order wasn't done to her liking. Didn't make a big deal about it as we had enough food. A minute later the chef came out with a replacement dinner (without asking) to make sure we were happy (and we are low maintenance travelers). So overall if you want a peaceful, relaxed, classy vacation in the Cancun area, Fairmont Mayakoba is highly recommended.
Stayed 7 nights in Jun 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort exceptional service!
Stayed 7 nights in Mar 2024

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food wasn’t good
Stayed 7 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favorite spring breaks at this property.
Stayed 6 nights in Mar 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and beach. The property is enormous and a thorough orientation at check in would have been helpful. The staff are very friendly and helpful. Advice to pre-book dinner reservations (before arrival) would also have been helpful. We could not get dinner reservations, most nights before 8:30 pm. Overall very nice resort.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmont Mayakoba was the most beautiful and relaxing place my husband and I have stayed. It was much needed time with our family. We WILL be back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible service! Rodrigo, Gilberto, Anthony and the rest of the Mayakoba staff made the trip amazing. Can not go wrong with visiting Mayakoba. We will be back again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nusrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property before but this was the first time since it had been renovated. The room was perfect, clean and close to lobby. The restaurants offered a wide variety of delicious food. We chose the all inclusive package and we were happy that we did that. We enjoyed spending our days between the pools and the beach.
Stayed 5 nights in Feb 2024

8/10 Good

Samaneh

The nature around is beautiful, the property is not stroller friendly, there are no ramps to some of the restaurants They dont clean the rooms much, just the bare minimum like chnaging towels The food is phenomenal The all inclusive package does not include everything which is confusing and frustrating because you have to keep asking whats included
Stayed 7 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, service, restaurants and amenities.
Stayed 7 nights in Jan 2024

8/10 Good

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Hanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Fairmont Mayakoba December 10-15 with the all inclusive plan. Overall the resort was amazing. Fantastic service, delicious food. The attention to detail was superb. Very contentious regarding our food allergies. Super nice employees. Property was very clean. The only things that weren’t fantastic was the dairy free options as Bassano. It was spaghetti with a red sauce, no meat. Also, it would’ve been great if there was family friendly night time entertainment. I saw on the social media pages the resort has lots of events now during Christmas. I would’ve loved to have some event maybe every other night. That way after dinner we would’ve had something to do besides go to bed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Bradley Dorn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a 5 star property from the accommodating staff, especially Annette in Concierge to the spacious rooms with outdoor showers, to the brand new spa and delicious cuisine. Everything was truly top notch! Loved spending our holiday at Fairmont Mayakoba! We will be back!
Stayed 7 nights in Dec 2023

10/10 Excellent

Lindsey, Galveston

Stayed 4 nights in Dec 2023