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Encanto Riviera

2.5 star property
Hotel with free parking, a short walk to Playa del Carmen Main Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Encanto Riviera

Outdoor pool, sun loungers
Front of property
View from room
Family Apartment, 2 Bedrooms | Living area | 40-inch Smart TV with cable channels, TV, printers
Luxury Apartment, 2 Bedrooms | In-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, individually decorated, individually furnished

Family Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 115 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, individually decorated, individually furnished

Deluxe Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Dining room

Luxury Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 125 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (808)
The price is AED 136
AED 172 total
includes taxes & fees
27 Nov - 28 Nov
Sofía by Bunik

About the neighborhood

Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Logia Café - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Cafe Andrade - ‬2 min walk
  • ‪Kaxapa Factory - ‬2 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

Encanto Riviera

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Encanto Riviera provides a garden, laundry facilities, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Beach towels, a water dispenser, and a front-desk safe
  • Tour/ticket assistance, concierge services, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and printers.
Extra conveniences in all rooms include:
  • Heated floors, showers, and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Encanto Riviera Hotel
Encanto Riviera Playa del Carmen
Encanto Riviera Hotel Playa del Carmen

Frequently asked questions

Does Encanto Riviera have a pool?

Yes, this property has an outdoor pool.

Is Encanto Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Encanto Riviera?

Self parking is free at this property.

What time is check-in at Encanto Riviera?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Encanto Riviera?

Check-out is at noon.

Where is Encanto Riviera located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Encanto Riviera Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

JULIO CESAR

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
When we first got there the condo had a funky smell. The bed sheets were not changed before getting there, and there was dirt on them. Also the internet was not working, and the tv was not functioning. There is no provided blankets only sheets. Everything else was fine and had a good time.
Stayed 5 nights in Dec 2023

2/10 Terrible

Hui

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Great location, disappointing facilities
The rooms are nice and comfortable. The location is great in the heart of downtown near grocery stores. I have stayed here before and liked it. However, they are understaffed and it is beginning to show! The pool was dirty and full of algae when I arrived. They attempted to clean it, but did not stay on top of it or the filter didn't work. It was dirty for most of the week that I was there, and I did not get in. The internet dropped sporadically. The cleaning service was very slow to respond. It's a great building, but can use a facelift throughout.
Stayed 8 nights in Aug 2023

10/10 Excellent

Geneviève

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

ARTURO

Stayed 3 nights in Oct 2023