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El Secreto Hotel by Bunik

2.5 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

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Photo gallery for El Secreto Hotel by Bunik

View from property
Outdoor spa tub
Double Room | View from room
Property entrance
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

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Suite | View from room

Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room

In-room safe, free WiFi

Double Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Map
5ta Avenida Norte No. 173, Entre Calle 6 y 8, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Central Square - 3 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk

About this property

El Secreto Hotel by Bunik

Hotel near Quinta Avenida
A short walk from Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, El Secreto Hotel by Bunik provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at El Secreto Hotel by Bunik boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hot tub

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Secreto Hotel Playa del Carmen
El Secreto Hotel Bunik Playa del Carmen
El Secreto Playa del Carmen
El Secreto Hotel Riviera Maya/Playa Del Carmen, Mexico
El Secreto Bunik Playa del Carmen
Secreto By Bunik Del Carmen
El Secreto Hotel by Bunik Hotel
El Secreto Hotel by Bunik Playa del Carmen
El Secreto Hotel by Bunik Hotel Playa del Carmen

Frequently asked questions

Is El Secreto Hotel by Bunik pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Secreto Hotel by Bunik?

This property doesn't offer parking.

What time is check-in at El Secreto Hotel by Bunik?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at El Secreto Hotel by Bunik?

Check-out is at noon.

Does El Secreto Hotel by Bunik provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Secreto Hotel by Bunik located?

Located in Downtown Playa del Carmen, this hotel is steps from Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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El Secreto Hotel by Bunik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 235 reviews
Rating 8 - Good. 91 out of 235 reviews
Rating 6 - Okay. 25 out of 235 reviews
Rating 4 - Poor. 4 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor secreto
Excelente ubicacion, habitaciones preciosas, staff muy amable, simplemente magnifico.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very friendly and clean good security amazing garden in courtyard close to action god value
Stayed 11 nights in Mar 2020

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate - spacious enough, clean, nice bathroom and comfortable bed. Alex at reception was friendly and informative, helping us with our bags and explaining everything about the hotel. Can't beat the location in a courtyard just off 5th Avenue. The place is very secure with a locked gate and 24 hour reception. However, we were kept awake by the loud music from a nearby club - until 3:30am. Don't know if this happens every night as we only stayed one night before our bus south.
Stayed 1 night in Mar 2020

8/10 Good

Christian, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
lovely secluded spot on very busy 5th street. rooms and bathrooms could stand to be upgraded but overall very nice, quiet stay! Friendly staff and good gate security.
Stayed 2 nights in Mar 2020

10/10 Excellent

Victoria, Ontario California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all essentials. The staff was friendly and attentive. The location is the best part, couldn’t get better, everything is close by. You get a very nice room that is clean with cold AC, an in-room safe and lovely courtyard surroundings for a price that just can’t be beat. You are in the heart of Playa del Carmen, just steps away from restaurants and bars and the beach. I would absolutely stay here again, I highly recommend this property.
Stayed 4 nights in Feb 2020

10/10 Excellent

Scott, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate quaint and charming property with wonderful people. Hats off to Alex and Alvaro and Miguel who open the door every time with a smile on their face. Cleaning staff are thorough and lovely too. Hotel is such great value and convenient to everything. Can’t wait to go back
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unlike look of a Mediterranean style property was so relaxing the rooms need a little upgrading but in all it was a great experience. I will defiantly stay here again, I give it 5 stars
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito e centralissimo, staff cordiale ma camere per niente insonorizzat. La notte si sente il rumore proveniente dai locali situati nelle vicinanze.
Stayed 4 nights in Feb 2020

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Staff & service
Very noicy nighttime because of loud music across the street until early morning. Earplugs is highly recommended. At checkout the receptionist had me wait until he checked my room which has nerver ever happened to me before. I am a women 65 years old, not the kind of guest that destroys hotelrooms.
Stayed 6 nights in Feb 2020

10/10 Excellent

Ilse Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super buen trato desde que llegamos
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente. Las habitacion y areas comunes limpias. El personal muy amable. Los fines de semana se esucha la musica pero no muy fuerte.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This is a well-priced little hotel in the center of town, which means it can be noisy but that didn't bother us. They have great security. The courtyard is lovely. The rooms are older but the beds were fine an we did have hot water. Our room was quite large and we had air-conditioning in the bedroom which worked great. The wi-fi worked well. It was good for a moderate priced hotel, but could use some updating.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en la zona que es más famosa de la playa la quinta
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find, had to have someone let me in and out through gate
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upea sijainti keskustassa aivan rannan tuntumassa,erittäin siisti huoneisto,ilmastointi ja nettiyhteys toimivat moitteettomasti,ystävällinen ja palvelualtis henkilökunta,pelkistetyn persoonallinen huoneisto ja viehättävä puutarha. Kaipasin keittiövarustuksiin vedenkeitintä,ruostunutta helllalevyä en uskaltanut edes kokeilla veden keittämiseen.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo tranquilo y seguro. Muy buen precio, las habitaciones muy limpias
Stayed 1 night in Dec 2019

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Tiene una buena ubicacion.. limpio y en general todo igual a las fotos
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
5番街沿いの奥まったところにあるアーティスティックなホテル。お部屋はキッチン付き、寝室別で結構広いです。Wi-Fiのは入りも良かったです！門は常に閉まっていますが、すぐそばがレセプションなので、24時間、オラ！と声をかければすぐに開けてくれます。ジャグジーは10時〜22時まで。ダイビングで冷えた体を温めるには最適で快適！ ランドリーサービスも利用しました。いくらか覚えてませんが、かなり安かったです。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebevoll eingerichtetes Hotel
Super schön eingerichtete und großzüge Zimmer. Leider teilweise abends etwas lauter aufgrund der Nähe zur Haupt-Ausgehmeile (Ave 5) Dafür liegt es super zentral in Playa del Carmen und nah zum Strand, Shopping und zum ADO-Busbahnhof.
Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito, muy buena ubicación. La atención también muy buena por parte de la gente de recepción.
Stayed 2 nights in Nov 2019

8/10 Good

Pier luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da non.perdere
Luogo incantevole da racconandare e tornarci sicuramente.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2019