El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Boating
Beach bar
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • On private beach
  • Pool
  • Bar
  • Parking included
The price is AED 4,093
AED 4,093 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

BEACHFRONT CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PRIVATE POOL CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • Beach view
  • Sleeps 2
  • 1 King Bed

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Jetted bathtub
  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Luxury all-inclusive hotel near Playa Paraiso Golf Course
Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provides a free roundtrip airport shuttle, 2 beach bars, and a terrace. Treat yourself to a body treatment, a body wrap, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 14 outdoor pools
  • Free self parking and valet parking
  • Smoke-free premises, a 24-hour front desk, and a dock
  • Guest reviews give top marks for the helpful staff
Room features
All 203 rooms include comforts such as private indoor spa tubs and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Jetted tubs, hair dryers, and shampoo
  • 30-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 2 bars/lounges

Things to do

  • 14 outdoor pools
  • Full-service spa

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping

Outdoors

  • Dock
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch Smart TV
  • Cable channels

Food and drink

  • Free minibar

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Private indoor spa tub
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have a pool?

Yes, this property has 14 outdoor pools.

Is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive located?

This Playa del Carmen hotel is on the beach, 3 mi (4.8 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Nicklaus Design Golf Course and Paradise Beach. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with very nice staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at El Dorado Roayle Casitas! So much so I wish I didn’t have to leave. The staff was super friendly , our room was beautiful, the area was clean and super beautiful, the food was pretty good (although I wish they had more home-style Mexican food-we were in Mexico after all so I would of liked to have a more authentic Mexican cuisine while there). I will also add that you have to make reservations for dinner each night or else you most likely won’t be seated, and we never got to dine where we wanted because it was always full, so we ended up having to pick something that was open, even though we wouldn’t have chosen that restaurant. But overall, I can’t even compare this experience with any other, this one tops it by far. It was a nice get away from reality. Also, the golf cart drivers do their best, but even then sometimes it was hard to find them for transportation so we ended up walking a lot- but that’s no big deal as we would end up discovering new pretty places. Just make sure you bring walking shoes. We LOVED our stay! I hope to be back soon ! P.s. I want to add that we were told at one point we were going to be given a “free 25min couples massage” if we did a “tour” of Nickelodeon. But in reality, it was a sales scheme. They took almost 4 hours trying to convince us to buy vacation packages and wouldn’t take no for an answer. Ruined our last day since it took so long and was unclear. We wouldn’t have done it if we would’ve known.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great food!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Stayed 5 nights in Nov 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
Stayed 5 nights in Nov 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, except for the day my wristwatch went missing. We were walking to a restaurant for breakfast, and I realized I didn't have my watch. We ate a quick breakfast and went back to our room to get my watch. When we arrived at the room, the cleaning lady was there. I went to get my wristwatch, and it was gone! We called security and they came and performed a thorough check of our room, but did not find the watch. They stated that they would check the cameras to see who had been to our room and get back to us. I was very upset, but didn't want to ruin our last day of vacation, so we left the room to go to the pool for the rest of the day. Around 5 p.m. we returned to the room to get ready for dinner. As I was getting ready, I discovered my wristwatch in my small purse. During the security search earlier, three security men and I had each checked this purse! I guess someone decided to do the right thing and return my wristwatch! I was very happy to get the wristwatch back, but this gave us a very unsafe feeling! We will NOT be going back to El Dorado Casitias Royale!
Stayed 10 nights in Oct 2024

10/10 Excellent

Cass

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Staff & service, property conditions & facilities
Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Stayed 7 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Kelly

Stayed 4 nights in Sep 2024

10/10 Excellent

Loiret

Stayed 3 nights in Sep 2024

10/10 Excellent

Eustorjio Aaron

Stayed 3 nights in Sep 2024

6/10 Okay

Garrett Dean

Stayed 4 nights in Aug 2024

10/10 Excellent

makyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
Stayed 8 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service by the employees was excellent
Stayed 3 nights in Aug 2024

2/10 Terrible

Prashant

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn, Bella Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Eustorjio

Liked: Cleanliness, staff & service, property conditions & facilities
First trip out and it everyone was overly nice and happy to help. The area was amazing
Stayed 2 nights in Sep 2024

8/10 Good

Javiera

Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices were not the best , regular staff was awesome (Juan was exceptional) concierge was terrible, lied and didnt know what they were doing.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time, staying at El Dorado, Casitas, and it did not disappoint. The grounds are immaculately maintained, and it is a huge property, so that is saying something. The room was everything as described – swim out was wonderful. The dining options were plentiful. The golf cart service to get you to and from your room due to the Was very helpful. The beach is very large, but very well-kept. The saltwater pool by the ocean was very very nice. The inclusive transportation to and from the airport saved a lot of time. The excursions that were offered as part of the more inclusive package were excellent. If there was one thing that I would say could use a slight improvement is if you are looking to purchase any souvenirs, the selection at their gift shops was a little light. I would highly recommend this resort to anyone, and look forward to returning soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. All of them. Every one of them.
Stayed 5 nights in Aug 2024