El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Exterior
Free minibar, in-room safe, desk, laptop workspace
Restaurant
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
The price is AED 2,177
AED 2,177 total
includes taxes & fees
5 Nov 2024 - 6 Nov 2024

Room options

BEACHFRONT CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PRIVATE POOL CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • Beach view
  • Sleeps 2
  • 1 King Bed

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

CASITA SUITE

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Luxury hotel near Playa Paraiso Golf Course
Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provides a free roundtrip airport shuttle, 2 beach bars, and a terrace. Treat yourself to a body scrub, thalassotherapy, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 14 outdoor pools
  • Free self parking and valet parking
  • A 24-hour front desk, a dock, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 203 rooms include comforts such as private indoor spa tubs and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Jetted tubs, hair dryers, and shampoo
  • 30-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, French, Spanish

Property amenities

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have a pool?

Yes, this property has 14 outdoor pools.

Is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Some rate plans available at this property are all-inclusive.

Where is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive located?

This Playa del Carmen hotel is on the beach, 3 mi (4.8 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Nicklaus Design Golf Course and Paradise Beach. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 55 reviews" "
Rating 8 - Good. 13 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Staff & service, property conditions & facilities
Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Stayed 7 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Kelly

Stayed 4 nights in Sep 2024

10/10 Excellent

Loiret

Stayed 3 nights in Sep 2024

10/10 Excellent

Eustorjio Aaron

Stayed 3 nights in Sep 2024

6/10 Okay

Garrett Dean

Stayed 4 nights in Aug 2024

10/10 Excellent

makyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
Stayed 8 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service by the employees was excellent
Stayed 3 nights in Aug 2024

2/10 Terrible

Prashant

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn, Bella Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Eustorjio

Liked: Cleanliness, staff & service, property conditions & facilities
First trip out and it everyone was overly nice and happy to help. The area was amazing
Stayed 2 nights in Sep 2024

8/10 Good

Javiera

Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices were not the best , regular staff was awesome (Juan was exceptional) concierge was terrible, lied and didnt know what they were doing.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time, staying at El Dorado, Casitas, and it did not disappoint. The grounds are immaculately maintained, and it is a huge property, so that is saying something. The room was everything as described – swim out was wonderful. The dining options were plentiful. The golf cart service to get you to and from your room due to the Was very helpful. The beach is very large, but very well-kept. The saltwater pool by the ocean was very very nice. The inclusive transportation to and from the airport saved a lot of time. The excursions that were offered as part of the more inclusive package were excellent. If there was one thing that I would say could use a slight improvement is if you are looking to purchase any souvenirs, the selection at their gift shops was a little light. I would highly recommend this resort to anyone, and look forward to returning soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. All of them. Every one of them.
Stayed 5 nights in Aug 2024

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back.
Stayed 5 nights in Jul 2024

4/10 Poor

Edward

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I will not be going back to this resort. The female chef in the health bar was rude. I found many other members of the hotel staff to be rude and inconsiderate. I received a hamburger from room service that was bitten in to, they tried to serve me an omelet with raw egg at cocotail. I complained to multiple staff members during my trip and nothing happened our toilet broke, we had no hot water for 3 days. The shuttle service was a joke. This place dropped the ball in multiple areas and i felt like i made a mistake by spending my hard earned money with them. Please dont make the same mistake stay far away from this place.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

CHRISTIAN, Montgomery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Rachael, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful
Stayed 4 nights in Jul 2024

8/10 Good

Erika Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay.
Stayed 6 nights in Jun 2024