Chalet 21 Reviews, Deals & Photos 2025

Entire home

2 bedrooms3 bathroomsSleeps 6

Popular amenities

Washer
Pool
Barbecue grill
Air conditioning
Kitchen
Dryer

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Chalet 21

Vacation home in Playa del Carmen with a rooftop terrace and an outdoor pool

An outdoor pool, a rooftop terrace, and a children's pool are available at this smoke-free vacation home. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. The vacation home has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, a stovetop, and a microwave. Housekeeping is available on request.

This vacation home offers 2 air-conditioned accommodations with washers/dryers and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Property amenities

Pool/Spa

Outdoor pool
Sun loungers

Internet

Free WiFi

Parking and transportation

Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Family friendly

Children's pool

Kitchen

Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils

Bedrooms

2 bedrooms
Bed sheets provided

Bathrooms

3 bathrooms
Shower
Towels provided
Free toiletries

Living spaces

Sitting area

Entertainment

Smart TV
Netflix
TV in a common area

Outdoor areas

Rooftop terrace
Balcony or patio
Barbecue grill
Garden
Picnic area

Laundry

Washer/dryer
Dry cleaning/laundry service
Laundry facilities

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

No elevators
Smoke-free property

Services and conveniences

Tour/ticket assistance
Housekeeping (on request)
Iron/ironing board (on request)

Things to do

Indoor pool access nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

2 rooms

Similar properties

Pool
Kitchen
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: MXN 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 900 per vehicle (one-way)
Housekeeping is available for an additional fee
Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Pool access available from 6 AM to 9:30 PM

Property is also known as

Chalet 21 House Playa del Carmen

Chalet 21 Playa del Carmen

Chalet 21 Private vacation home

Chalet 21 Private vacation home Playa del Carmen

About the neighborhood

Grosella, Playa del Carmen, QROO, 77723

What's nearby

Plaza Las Americas - 5 min drive
Quinta Avenida - 8 min drive
Playa del Carmen Maritime Terminal - 11 min drive
Mamitas Beach - 15 min drive
Playa del Carmen Main Beach - 19 min drive

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪WF Public Market - ‬16 min walk
‪Caiman Tugurio - ‬16 min walk
‪El Mexicanito 2 - ‬14 min walk
‪Wings Army - ‬5 min drive
‪Las Helodias Punto 115 - ‬5 min drive

Frequently asked questions

Does Chalet 21 have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM–9:30 PM.

Is Chalet 21 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chalet 21?

Self parking is free at this property.

What time is check-in at Chalet 21?

Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Chalet 21?

Check-out is at 11 AM.

Does Chalet 21 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Chalet 21 located?

Situated in Playa del Carmen, this vacation home is within 3 mi (5 km) of Temazcal Natura, Plaza Las Americas, and 28 de Julio Square. Guadalupe Church is 2.9 mi (4.7 km) away.

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