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Casa Gem B&B

3.5 star property
Beach bed & breakfast with outdoor pool, near Playacar Golf Club

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Photo gallery for Casa Gem B&B

Food and drink
Interior
Terrace/patio
Outdoor pool
Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room, 1 King Bed, Private Bathroom, Pool View

Luxury Room, 1 King Bed, Private Bathroom, Pool View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Luxury Room, 1 King Bed, Private Bathroom, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside

Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside | Extra beds

Deluxe Triple Room, 1 King Bed with Sofa bed, Accessible, Poolside

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Sofa bed - double
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds with Terrace and Kitchenette

Junior Suite, Multiple Beds with Terrace and Kitchenette | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Junior Suite, Multiple Beds with Terrace and Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LED TV
Separate bedroom
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside

Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Comfort Double or Twin Room, 1 King Bed, Ensuite, Poolside

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Playa del Carmen, QROO, 77712

What's nearby

  • Playa del Carmen Maritime Terminal - 6 min drive - 3.5 km
  • Xplor Theme Park - 7 min drive - 5.9 km
  • Playacar Golf Club - 7 min drive - 4.2 km
  • Xcaret Eco Theme Park - 10 min drive - 6.7 km
  • Playa del Carmen Main Beach - 12 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪RIU Lupita Resort - ‬4 min drive
  • ‪La Bartina - ‬14 min walk
  • ‪Ty-Coz Express - ‬11 min walk
  • ‪Amor a Mar - ‬16 min walk

About this property

Casa Gem B&B

Family-friendly bed & breakfast near Playacar Golf Club
Located close to Playa del Carmen Maritime Terminal and Quinta Avenida, Casa Gem B&B provides free full breakfast, an adjacent golf course, and a terrace. With a white sand beach, beach massages, and a free beach shuttle, this bed & breakfast is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a Thai massage, or reflexology. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, free bicycle rentals, and express check-out
  • Express check-in, babysitting (surcharge), and multilingual staff
Room features
All guestrooms at Casa Gem B&B include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Changing tables, baby baths, and children's books
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, childcare services, and cribs/infant beds

Languages

English, French, Greek, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 7:30 PM on request
  • Free area shuttle up to 4 km
  • Free beach shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Free bicycle rentals
  • Golf carts
  • Golf clubs/equipment
  • Helicopter/airplane tours
  • Optional golf privileges
  • Outdoor pool
  • Wine tours
  • Winery release events

Family friendly

  • Baby bath
  • Changing table
  • Children's books
  • Children's games
  • Crib (surcharge)
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 600 per stay

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: MXN 478 per person (roundtrip)
  • Crib (infant bed) fee: MXN 600 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Gem B&B Playa del Carmen
Casa Gem Playa del Carmen
Casa Gem
Casa Gem B&B Bed & breakfast
Casa Gem B&B Playa del Carmen
Casa Gem B&B Bed & breakfast Playa del Carmen

Frequently asked questions

Does Casa Gem B&B have a pool?

Yes, this property has an outdoor pool.

Is Casa Gem B&B pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Gem B&B?

Self parking is free at this property.

What time is check-in at Casa Gem B&B?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Gem B&B?

Check-out is at 1:00 PM.

Does Casa Gem B&B provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–7:30 PM on request. A fee of MXN 478 per person applies.

Where is Casa Gem B&B located?

Offering direct access to the beach, this Playa del Carmen bed & breakfast is next to a golf course and within 3 mi (5 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Xplor Theme Park are also within 3 mi (5 km).

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Casa Gem B&B Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 94 reviews
Rating 8 - Good. 10 out of 94 reviews
Rating 6 - Okay. 0 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a very good stay in Playa Del Carmen
Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.
Stayed 1 night in Nov 2023

10/10 Excellent

Severo Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property, hospitality and relaxing stay
we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.
Stayed 1 night in Dec 2022

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website. My family and I are defintively planning on coming back to Playa del Carmen and staying with them again. Thanks SO MUCH Casa Gem B&B!!!
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cute B&B
This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.
Stayed 1 night in Dec 2022

10/10 Excellent

Eva

We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.
Stayed 2 nights in Mar 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Muy bueno
Excelente trato de Itzel, la anfitriona. Nos atendió muy bien y nos hizo muy buenas recomendaciones. Nos tocó estar ahí durante el huracán Beryl y trataron de mantenernos lo más seguros posible. agradecemos mucho su hospitalidad . Es sencillo pero muy limpio y muy confortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y servicio de Itzel. Nos hizo sentir como en casa.
Stayed 6 nights in Jun 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.
Stayed 8 nights in Jul 2023

10/10 Excellent

Pablo Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar y excelente atención, recomendado
Stayed 1 night in Apr 2023

10/10 Excellent

Idania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

10/10 Excellent

wendy

Stayed 1 night in Jun 2022

10/10 Excellent

Marco

Stayed 5 nights in Jun 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent the night at Casa Gem before heading south on Mayan Coast roadtrip. We felt very welcomed by the staff, who were incredibly helpful in setting us up with dinner options, rental car, travel tips. They were accessible as resource throughout the stay and super super helpful. We'll definitely visit again!
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful and quiet location, 15 mins from Xcaret, and 10 mins from downtown, it’s perfect if you need a breather from the congested downtown. I would come back again for sure!
Stayed 3 nights in Dec 2021

10/10 Excellent

DaniWebb, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us!
Stayed 1 night in Jan 2021

10/10 Excellent

Natasha, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!!
Stayed 1 night in Nov 2020