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CLARA

3.0 star property
Hotel with free breakfast, a short walk to Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CLARA

Front of property
Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Deluxe Double Room | Terrace/patio
Free daily local cuisine breakfast

Reviews

3.8 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Blackout drapes/curtains
Fan
Private bathroom
Local meal delivery service
In-room safe
Wardrobe or closet
Iron/ironing board
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 6 min walk - 0.5 km
  • Quinta Avenida - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 15 min walk - 1.3 km
  • Mamitas Beach - 15 min walk - 1.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogon - ‬4 min walk
  • ‪Tortas Santa Fe - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬3 min walk
  • ‪La Pesca - ‬3 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

CLARA

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, CLARA provides amenities like free breakfast (local cuisine). Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and local meal delivery service
Room features
All guestrooms at CLARA boast comforts such as free WiFi and safes.
More amenities include:
  • Blackout drapes/curtains, restaurant dining guides, and in-room massages
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:00 AM

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Private bathroom

Food and drink

  • Local meal delivery service

More

  • In-room massage
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

CLARA Hotel
CLARA Playa del Carmen
CLARA Hotel Playa del Carmen

Frequently asked questions

Is CLARA pet-friendly?

No, pets are not allowed at this property.

How much is parking at CLARA?

CLARA doesn't offer parking.

What time is check-in at CLARA?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CLARA?

Check-out is at noon.

Where is CLARA located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

CLARA Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 7 out of 11 reviews" "

6.0/10

Cleanliness

4.2/10

Staff & service

5.6/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Upon arrival, host said we didn't have a reservation or booking. I showed her my confirmed booking and she still wasn't convinced. Eventually she was able to get us a room for the original booking price. Initially she was going to charge $200 extra. Room was tiny with double bed, had no electricity, no AC, and no water for several hours and not giving an explanation why. Only saying it's being worked on. After waiting for over 3 hours, it finally came on. On top of that, we couldn't sleep because of loud music being played at a club. Finally stopped at 3am. Really bad experience here overall and don't recommend to anyone whatsoever.
Stayed 1 night in Jan 2024

2/10 Terrible

Amparo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not respect reservations, the service is very bad.
Stayed 4 nights in Jan 2024

2/10 Terrible

STANISLAW, Glenview

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

2/10 Terrible

Maria X

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

jatinder

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no hot water The matress was terrible, springs coming out The toilet was clogging Internet was not stable at all
Stayed 4 nights in Dec 2023

8/10 Good

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great very friendly, boom boom karaoke till 3 pm was a bit much.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Estuve alojada por 8 noches con mi pareja, la recepcion cerraba muy temprano (6 PM), si teniamos algun problema luego..no se podia solucionar hasta las 8 AM. Los ultimos 3 dias NO TUVIMOS AGUA CALIENTE! Al preguntar al dia siguiente nos dijeron "prendere el calefon", por lo visto lo habian apagado. Pero pasaron dos dias y sigio igual.
Stayed 8 nights in Feb 2024

4/10 Poor

MAYRA

ME CANCELARON MI RESERVACION
ME CANCELARON LA RESERVACION SIN ENVIARME AVISO, ME RECOMENDARON OTRO HOTEL DONDE ME RESPETARON EL PRECIO DE MI RESERVACION.
Stayed 1 night in Feb 2024

2/10 Terrible

GERMAN

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien, es central, muy cerca de todo el comercio, nos movimos a varios lugares en bus o caminando porque tiene varias vías de acceso, lo único que no nos agradó fue el exceso de sonido en la noche ya que llevamos nuestra hija pequeña, pero no tiene nada que ver con el hotel, es incómodo pero pues nada que hacer…
Stayed 8 nights in Dec 2023