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Bluebay Grand Esmeralda All Inclusive Mx

Stylish property on the shore with 2 outdoor swimming pools

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August 2024

Photo gallery for Bluebay Grand Esmeralda All Inclusive Mx

2 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Partial Ocean View | Free minibar, blackout drapes, iron/ironing board
Restaurant
Lobby
Reviews
6.4

Popular amenities

  • All inclusive
    All inclusiveAll inclusive
  • Bar
    BarBar
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark5 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course5 min drive
  • Popular LocationMaroma Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Room options

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 34.9 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Free minibar, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the neighborhood

Playa del Carmen

Bluebay Grand Esmeralda All Inclusive Mx is located in Riviera Maya, a neighborhood in Playa del Carmen, and is next to a golf course and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Traveling with kids? Consider Xcaret Eco Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Tres Rios Ecopark - 5 min drive
  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • Maroma Beach - 9 min drive
  • Playa Xcalacoco - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Jaal-Ha - ‬19 min walk
  • ‪El Charro - ‬6 min drive
  • ‪Black & White - ‬13 min walk
  • ‪Bar Columpios - ‬19 min walk
  • ‪Beach Bar - ‬18 min walk

About this property

Bluebay Grand Esmeralda All Inclusive Mx

Upscale all-inclusive property near Maroma Beach
Tres Rios Ecopark is located near Bluebay Grand Esmeralda All Inclusive Mx, which provides an adjacent golf course, a poolside bar, and a grocery/convenience store. This property is a great place to bask in the sun with a white sand beach, sun loungers, and kayaking. Treat yourself to a sports massage, reflexology, or hydrotherapy at BlueBay SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include rowing/canoeing, sailing, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • An outdoor tennis court, wedding services, and motorized watercraft on site
  • Beach umbrellas, tour/ticket assistance, and concierge services
Room features
All 97 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi.
Extra amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
All-inclusive property Bluebay Grand Esmeralda All Inclusive Mx
Bluebay Grand Esmeralda All Inclusive Mx Playa del Carmen
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
All-inclusive property Bluebay Grand Esmeralda All Inclusive Mx
Bluebay Grand Esmeralda All Inclusive Mx Playa del Carmen

Frequently asked questions

Does Bluebay Grand Esmeralda All Inclusive Mx have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bluebay Grand Esmeralda All Inclusive Mx pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluebay Grand Esmeralda All Inclusive Mx?

Self parking is free at this property.

What time is check-in at Bluebay Grand Esmeralda All Inclusive Mx?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Bluebay Grand Esmeralda All Inclusive Mx?

Check-out is at noon.

Are there all-inclusive benefits at Bluebay Grand Esmeralda All Inclusive Mx?

Yes, the property is all-inclusive. Activities include volleyball, scuba lessons, dance classes, and more.

Where is Bluebay Grand Esmeralda All Inclusive Mx located?

Located in Riviera Maya, this beachfront property is next to a golf course, 1.1 mi (1.7 km) from Tres Rios Ecopark, and 1.6 mi (2.6 km) from El Camaleón Mayakoba Golf Course. Maroma Beach and Virgen Beach are also within 6 mi (10 km).

Bluebay Grand Esmeralda All Inclusive Mx Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 7 out of 37 reviews" "
Rating 2 - Terrible. 7 out of 37 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

MARTIN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No discounts JUST Low Rates equal Poor Quality
2 horas reloj para el check in. Solamente habilitado room Service para comer a las 5pm. Llegó 7.30pm y fría. Respuestas tenemos mucho trabajo. La peor al hacer check out y hacer comentarios: “nosotros también preferimos otro tipo de turistas que pagan la tarifa completa” haciendo alusión a que por pandemia reducen tarifa...pero también servicios: 3 pisos por escalera con carriola y una bebé porque ningún elevador del complejo funcionaba.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la estancia desde el primer momento fue lo que esperaba
Stayed 5 nights in Feb 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2021

10/10 Excellent

Rosa Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 4 nights in Nov 2020

8/10 Good

JGabriel, Cancun

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
El servicio del personal de bares y restaurants deja mucho que desear mal servicio
Stayed 3 nights in Sep 2020

2/10 Terrible

JAVIER

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Habitación le faltaba clima , nos dieron la habitación hasta las 7:00 pm , se hacía fila con gran tiempo para restaurantes , el servicio muy deficiente , fuimos para ver qué tan bien estaba ya que la intención era separar 8 habitaciones para la siguiente semana , iremos a otro hotel
Stayed 1 night in Oct 2020

2/10 Terrible

Mike, Cdmx

Traveled with family and small children, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta de mantenimiento sucio el hotel descuidado mala atención y lentos falta remodelarlo todo
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

2/10 Terrible

Mike, Cdmx

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Falta mantenimiento al hotel está muy dañado y viejo las instalaciones de los cuartos y la zona de playa muy sucia
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Instalaciones bien. No tiene bar en ninguna alberca. La playa está en reparación y no está bonita para ser Playa del Carmen. Los meseros tienen buena atención pero pésimo el gerente de restaurante. Te hacen reservar para el restaurante de especialidades a una hora y cuando llegas a tu reserva te dicen que no tienen mesa, que te esperes media hora a ver si se desocupa alguna. Pero si llegas un minuto tarde la pierdes. Intentamos hablar con el gerente y su respuesta fue: “pues no se que esperan, es un all-inclusive”. Con eso me dijo el tipo de personal con el que estaba lidiando. Una simple disculpa hubiera bastado. En fin no lo recomiendo mucho.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albercas, servicio, ubicación, playa, bebidas, comida
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La playa le faltaron hamacas Tina de hidromasaje y para nadar horrible esa parte mucha piedra y lodoso, en cuanto a lo demas excelente instalaciones comidas y buen precio
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue muy bueno la calidad de los alimentos excelente
Stayed 5 nights in Jan 2020

4/10 Poor

Leticia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
El mar estaba muy sucio y cobraron cargos extras de 940 pesos porque las sabanas estaban manchadas de refresco, no cambiaban a diario las camas
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
los espectáculos o show que hacían por la noche. Al mismo tiempo las bebidas que servían en el bar cercano a la playa
Stayed 4 nights in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De lo mejor
Definitivamente increíble sin duda volvemos a hospedarnos
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
El bar black & white muy bueno. El hotel se encuentra en remodelación (es molesto) Los shows que se promocionan no los cumplen (noche de casino) 17 de noviembre
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar excelente servicio! Buffet excelente.....
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención en los restaurantes. Excelente comida. Solo que hay mucho mosco. No es agradable porque el teatro, bares, y algunas amenidades están al aire libre. Pero lo demás es un hotel muy bonito y tranquilo. Lo recomiendo
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Solo el vino espumoso silo un tipo. Mas variedad y el cafe expresó k sea de otra maquina
Stayed 1 night in Aug 2019