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Arkana 9 by Grupo Amber

3.0 star property
Hotel with an outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Arkana 9 by Grupo Amber

Outdoor pool
Master Suite | Laptop workspace, bed sheets
Property amenity
Property entrance
Standard | Private kitchen | Microwave, coffee/tea maker, griddle, cookware/dishes/utensils

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Suite

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Private bathroom
Microwave
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Private bathroom
Microwave
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Suite

Highlights

Air conditioning
Kitchenette
TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 12 min walk - 1.0 km
  • Quinta Avenida - 12 min walk - 1.1 km
  • Playa del Carmen Main Beach - 13 min walk - 1.1 km
  • Quinta Alegría Shopping Mall - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Los de Carnitas "El Tío - ‬3 min walk
  • ‪La Birria - ‬3 min walk
  • ‪La Pista Musical - ‬6 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬6 min walk
  • ‪La Bamba Jarocha - ‬4 min walk

About this property

Arkana 9 by Grupo Amber

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Arkana 9 by Grupo Amber has plenty to offer. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Smoke-free premises
Room features
All guestrooms at Arkana 9 by Grupo Amber boast comforts such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Showers and shampoo
  • 50-inch TVs with streaming services and digital channels
  • Wardrobes/closets, microwaves, and griddles

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Microwave

More

  • Air conditioning
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Arkana 9 by Grupo Amber have a pool?

Yes, this property has an outdoor pool.

Is Arkana 9 by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arkana 9 by Grupo Amber?

This hotel doesn't offer parking.

What time is check-in at Arkana 9 by Grupo Amber?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Arkana 9 by Grupo Amber?

Check-out is at noon.

Where is Arkana 9 by Grupo Amber located?

Located in Zazil-ha, this hotel is within a 15-minute walk of Mario Villanueva Stadium Madrid, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Guadalupe Church are also within 15 minutes.

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Arkana 9 by Grupo Amber Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

jorge

Stayed 4 nights in Apr 2024

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM!!!!
This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Stayed 1 night in Dec 2021

10/10 Excellent

JG811, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
Stayed 14 nights in Jan 2021

4/10 Poor

Greg

Disliked: Staff & service, amenities, property conditions & facilities
This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
Stayed 1 night in Nov 2020

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

JORGE

Stayed 1 night in Aug 2020

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Stayed 2 nights in Jun 2020