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Ahava Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ahava Hotel

Front of property
Outdoor pool
Classic Double Room, 2 Double Beds | Minibar, in-room safe, iron/ironing board, free WiFi
Living area
Courtyard view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is AED 141
AED 177 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Private bathroom
Hair dryer
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double Room, 2 Double Beds

Highlights

Air conditioning
Heating
Private bathroom
Hair dryer
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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AED 218 total
includes taxes & fees
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About the neighborhood

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Clandestino - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Restaurante Veracruz - ‬1 min walk

About this property

Ahava Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Ahava Hotel provides a poolside bar, a terrace, and a bar. The on-site family restaurant, LA FAMIGLIA, features Italian cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Express check-out, express check-in, and smoke-free premises
  • Luggage storage, concierge services, and tour/ticket assistance
  • A 24-hour front desk
Room features
All guestrooms at Ahava Hotel have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Heating and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 787 ft (USD 5 per day)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

Does Ahava Hotel have a pool?

Yes, this property has an outdoor pool.

Is Ahava Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ahava Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ahava Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ahava Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Ahava Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 95 out of 200 reviews" "
Rating 8 - Good. 52 out of 200 reviews" "
Rating 6 - Okay. 28 out of 200 reviews" "
Rating 4 - Poor. 13 out of 200 reviews" "
Rating 2 - Terrible. 12 out of 200 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

STUART

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alla

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto limpio y aire frío , buena ubicación
Stayed 6 nights in Nov 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic
Stayed 1 night in Nov 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

6/10 Okay

Yaritza

👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024

6/10 Okay

Christine Angel

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Rolando

Traveled with family
Disliked: Property conditions & facilities
Esperaba más por lo que pagué 😡😡😡
Stayed 14 nights in Jul 2024

10/10 Excellent

Kasiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RAUL FIDEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy to get around. Near the ADO terminal (5min walk).
Stayed 1 night in Apr 2024

6/10 Okay

Elaine

Stayed 1 night in Apr 2024

8/10 Good

Bernadette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the receptionist was not fluent in English but he was helpful There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill. Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Stayed 4 nights in Apr 2024

10/10 Excellent

Vivek

Stayed 3 nights in Mar 2024

6/10 Okay

Jesús

Traveled with partner
Liked: Staff & service, amenities
Falta mas atencion al explicar como es que funcionan las instalaciones ya que hay cosas que tienen maña para poder hacerlas funcionar como la TV o que aveces la puerta se queda atascada
Stayed 5 nights in Mar 2024

6/10 Okay

Ashley

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Location was great, property was very minimal. Good for a place to sleep but not much else.
Stayed 1 night in Mar 2024

6/10 Okay

Ahlam

Stayed 1 night in Mar 2024

8/10 Good

Germain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Stayed 3 nights in Mar 2024

4/10 Poor

Blair

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
awful customer service
i stayed at this hotel in Feb of 2024 for 3 nights after a long day of travel i went to sleep only to be awoken at midnight by an employee at my door. the employee was unable to communicate in English what they wanted. they next morning inquired at the front desk politely what he wanted. An extremely rude employees first response was ‘ it wasn’t a problem’. Then he tells me to calm down & relax for simply asking what they wanted. Totally disrespectful way to treat a guest. I still have no idea why the hotel was so intent on speaking with me at midnight and why it couldn’t wait until the morning. Ive stayed in dozens of hotels in the area , never been spoken to so rudely for asking a question.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robertas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who go above and beyond. Clean and tidy place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was sweet, property so clean, great location
Stayed 1 night in Dec 2023

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient clean for the price is very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024