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Ah Xok Suites

3.5 star property
Relax by the pool or take a short stroll to nearby beaches. Enjoy seamless support from attentive staff.

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Photo gallery for Ah Xok Suites

Terrace/patio
Terrace/patio
Flat-screen TV
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Kitchen
  • Free WiFi
The current price is AED 318
AED 395 total
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Master Suite | Living area | Flat-screen TV

Master Suite

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite Doble

Suite Doble | In-room safe, desk, blackout drapes, soundproofing

Suite Doble

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King

Suite King | In-room safe, desk, blackout drapes, soundproofing

Suite King

Highlights

Soundproofed
Kitchen
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 King Bed

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Rooftop terrace

Sofía by Bunik

  • Pool
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  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, (1044)
The price is AED 212
AED 266 total
includes taxes & fees
10 Mar - 11 Mar
Sofía by Bunik

About the neighborhood

Map
Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 5 min walk
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Central Square - 2 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪San Lucho Mezcaleria - ‬1 min walk
  • ‪Ojo de Agua - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Tropical Tacos - ‬2 min walk

About this property

Ah Xok Suites

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Ah Xok Suites has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • A 24-hour front desk, local meal delivery service, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Ah Xok Suites have amenities such as free WiFi, safes, and sound-insulated walls.
Extra amenities include:
  • Kitchens with mini fridges, microwaves, and blenders
  • Griddles, stovetops, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Kitchen
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Griddle
  • Kitchen
  • Local meal delivery service
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ah Xok Suites Hotel
Ah Xok Suites Playa del Carmen
Ah Xok Suites Hotel Playa del Carmen

Frequently asked questions

Does Ah Xok Suites have a pool?

Yes, this property has an outdoor pool.

Is Ah Xok Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ah Xok Suites?

This hotel doesn't offer parking.

What time is check-in at Ah Xok Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ah Xok Suites?

Check-out is at noon.

Where is Ah Xok Suites located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1.4 mi (2.2 km) away.

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Ah Xok Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. Clean rooms, friendly staff. Fast Wi-Fi.
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price really close to the ocean in fifth Avenue
Stayed 5 nights in Nov 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Everyone was so polite and kind. The room was very large and very clean. The location is perfect for tourists that want to be near 5th Ave. If you are a light sleeper, be aware there is a bar nearby that does live music most nights. It stopped by 12 at the latest. I personally loved hearing them sing and didn’t mind the noise but that is something to be aware of!
Stayed 4 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, modern but rustic feel. Kitchenette was a plus. Will start here again!
Stayed 1 night in Nov 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller apartment type hotel. A very nice option near 5th Ave and walkable to shops, dining and the beach. The rooms are comfortable and well maintained. The staff were friendly and helpful. We had a couple hiccups and the staff was efficient about resolving the issue. Depending on the room, you may hear street notice of barking dog but it’s wasn’t a major concern. All in all - enjoyed our stay and would definitely return.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars. The hotel was very clean and everyone I encountered at the front desk was extremely nice. If you’re in Playa this hotel is a great pick!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a hotel suite that places you in a perfect walking distance to all of 5th ave and a short walk to the beach, this is it. Roof top pool wasnt as big as I expected but the whole rooftop area is still a really nice spot to go soak up the sun and have a couple drinks with your spouse or friends. Location can be a little loud on the streets at times but thats to be expected for being so close to 5th ave. The staff are very friendly and helpful which goes a long way for someone that maybe vacationing there for their first time. The only thing I can say that I didnt like was I didn't stay long enough. Will definitely be coming back.
Stayed 5 nights in Jan 2025

6/10 Okay

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It wasn't what I expected
Stayed 14 nights in Jan 2025

8/10 Good

Jose Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shops and restaurants
Stayed 9 nights in Nov 2023

10/10 Excellent

Judge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday playa del carmen
Staff was friendly and courteous. Great location close to the beach.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and friendly
Stayed 7 nights in Feb 2024

10/10 Excellent

Armidas

It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again

6/10 Okay

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Very noise house keeping Construction early morning Front desk is kool

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean great rooftop, spacious room, comfortable beds, downside kitchen setup not ideal. Otherwise everything was great

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were helpful and very nice. Boards and deck around pool cracked. Need ro be replaced. Couch very uncomfortable to sit on. Needs to be replaced.
Stayed 6 nights in Jan 2024

10/10 Excellent

Adam C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!! Louis (Manager), Erica (am shift) and Bob (pm shift) were super friendly and extremely helpful with all of our questions. The safe in our room didn’t work and the staff had it change within an hour. We were given multiple ideas of where to eat every day, specific sites to visit and even days of the week they were less busy. The cleaning staff were so quiet and conscience of all the other guests, they worked so hard to keep the hotel sparkling clean. Our pre-arranged transport to Cancun was causing us issues and Bob made one phone call and spoke to the company on our behalf…resolved in less than 5 minutes. We love this hotel and would recommend to anyone considering a stay in Playa del Carmen.
Stayed 9 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice but noisy
Very new construction but super noisy from the inside. I could hear everyone around me and there was a lot of echo from the hallway. Basically people would come in from partying around 2-3 AM, talk loudly in the hallway and slam their doors which just echoed everywhere. Nice on the inside but this was a huge issue. Baby cried next door from 3-5 AM. No rest.
Stayed 8 nights in Feb 2023

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ah Xok is on 5th Ave. so there is noise. But it is on the quiet end so the noise is generally not a problem after around 11pm. We love the area and the proximity to a quiet, undeveloped beach. We like everything about the place -- location, staff, room, balcony, rooftop, etc. -- but for one thing. The adjoining room doors are awful. Neighbors might as well be in your room. Normal conversations can easily be heard through the adjoining doors. We love everything else and would have given 5 stars but for the doors. They should be replaced or, better yet, seal the doorways and get rid of adjoining rooms.
Stayed 7 nights in Nov 2023

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
I stayed in a studio at Ah Xok for one month. The concept was spot on. The location was very convenient to 5th Ave North with lots of shops, restaurants and a short walk to the beach, Staff at the suites/hotel were fantastic. A shoutout to Roberto, Luis and Erica who were always friendly, helpful and knowledgeable. While the property was very clean and met most of my expectations, I likely wouldn’t stay again unless I was assured that the beds and sofas were upgraded. The bed in my room was hard as a rock and the sides slanted toward the floor. Horribly uncomfortable. The sofa/futon was worse. There wasn’t one iota of comfort. I usually resorted to sitting in a kitchen chair if I wanted to watch TV. Sitting on the sofa was near impossible, which felt like sitting on fabric covered metal slats.
Stayed 28 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Jan 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones muy bonitas, lo unico el control de la tele no servia, lo entregamos a recepción para su arreglo y no solucionaron, hay estacionamiento pero hay que pagar parquimetro el cual cuesta 10 pesos la hora, pero todo lo demas super bien!

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geweldig verblijf gehad!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024