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4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home

Indulge in an unforgettable vacation on a pristine beach surrounded by turquoise waters. Discover comfort and tranquility within this unique location's vibrant towns.

Photo gallery for 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home

Outdoor dining
Outdoor pool
Property grounds
Property grounds
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

9.8 out of 10
Exceptional

Entire apartment

4 bedrooms3 bathroomsSleeps 9214 sq m

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Pool
  • Barbecue grill
  • Air conditioning

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home

Casa Chanty Penthouse – A Perfect Caribbean Escape

Casa Chanty offers a truly exceptional vacation experience, and our stunning Penthouse is the perfect place to enjoy the beauty of Playa del Secreto.
Located in a private, secure community along one of the most pristine beaches in the Riviera Maya, the Penthouse is a spacious, retreat offering breathtaking views of the turquoise Caribbean Sea.

Penthouse Features:
• Four Bedrooms – The Penthouse comfortably accommodates 9-10 guests with three king-sized beds, two twin beds, and an additional loft space with a cozy king-sized bed and two twins.
• Air Conditioning & Ceiling Fans – Each room is equipped for maximum comfort, ensuring you enjoy cool, relaxing nights.
• Private Balconies & Ocean Views – From the master bedroom’s balcony to the living areas, each space is designed to immerse you in the serene ocean surroundings.
• Three Full Bathrooms – All bathrooms are spacious and feature ocean-view windows. One bathroom also includes a washer & dryer for your convenience.
• Living Area – An open-plan design with a lounge featuring leather sofas and a 42” flat-screen TV.
The dining area seats up to 8 guests and is perfect for enjoying meals with family and friends.
• Fully Equipped Gourmet Kitchen – The kitchen has everything you need to prepare meals, including a gas stove with an oven, coffee maker, blender, and toaster, all while offering stunning ocean views.
• Terrace with Unmatched Views – Step outside to the expansive terrace, a true highlight of the Penthouse, where you can enjoy meals, relax, or simply take in the beauty of the beach.

Exclusive Amenities for Your Comfort:
• Private Beachfront Location –

The Penthouse offers direct access to a beautiful, serene beach, complete with lounge chairs and beach umbrellas for a relaxing time by the sea.
• Pool & Outdoor Relaxation Area – The pool area is perfect for lounging and enjoying meals prepared on the BBQ, located just a few steps from the house.
• Kayaks & Paddleboards – Available for your use, boogie boards, snorkeling gear (subject to availability), and beach games for the little ones.
• High-Speed Internet & Satellite TV – Stay connected and entertained with high-speed Wi-Fi.
• Housekeeping Service – Cleaning is included three times a week, ensuring your space remains fresh and comfortable throughout your stay.

Additional Services:
• On-Site Manager & Staff – The friendly staff is available every day to assist with any needs while respecting your privacy.
• Chef Services – Enjoy a private chef service on request, offering customized meals for you and your guests. You can also book a Welcome Dinner for $35 per person,(minimum 4) of $45usd per person in. case of (only 2) food included.
• Transportation – We offer shuttle services prior reservation to and from Cancun airport.

Perfect for Families and Groups:

Casa Chanty can comfortably accommodate between 8 to 18 people across three independent apartments on the property. Whether you’re traveling with family or friends, you’ll have plenty of space to relax and enjoy this unique destination.

Playa del Secreto offers a magical, tranquil atmosphere, far from the crowds yet conveniently located near vibrant towns such as Puerto Morelos, Playa del Carmen, and Cancun. It’s the ideal setting for a peaceful getaway, but close enough for those who want to explore local attractions, enjoy fine dining, or experience the nightlife.

Book your stay at Casa Chanty Penthouse and immerse yourself in the beauty of the Riviera Maya. With its comfort and perfect beachfront location, it’s the ideal place for an unforgettable vacation.

Property manager

Cristina

Languages

English, Italian, Spanish

Property amenities

Beach

  • On the beach
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking
  • Limo/town car service
  • Car recommended

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster
  • Blender
  • Spices

Dining

  • Breakfast available for a fee
  • Dining table

Bedrooms

  • 4 bedrooms
  • Bed sheets provided

Bathrooms

  • 3 bathrooms
  • Shower/tub combination
  • Jetted bathtub
  • Toilet paper
  • Towels provided
  • Hair dryer
  • Soap

Living spaces

  • Fireplace
  • Living room

Entertainment

  • Smart TV with cable/satellite service
  • Books
  • Games

Outdoor areas

  • Balcony
  • Terrace
  • Fenced yard
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Firepit

Laundry

  • Washing machine and dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Chef
  • Iron/ironing board
  • Local meal delivery service

Location highlights

  • Near the ocean
  • On the waterfront
  • In a village

Things to do

  • Water park
  • Water sports equipment
  • Kayak on site
  • Windsurfing nearby
  • Jet skiing nearby
  • Swimming nearby
  • Birdwatching nearby
  • Snorkeling nearby
  • Scuba diving nearby
  • Fishing nearby
  • Golf nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Deadbolt lock

General

  • Gated community
  • Unit size: 2300 sq ft (214 sq m)

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Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 23

Check-out

Check-out before 10:30 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome
Note from host: Sand toys, crib, & hight chair are provide

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings and weddings) are allowed on site; maximum attendees: 20
Note from host: events permitted prior owners authorization
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Beach Front 4 Bdrs. Ocean View Penthouse Pool Staff Wi fi Kayaks
Beach Front 4 Bdrs. Ocean View Penthouse Pool Staff Wi fi Kayaks

About the neighborhood

Map
playa del carmen, MEX

What's nearby

  • Playa Paraiso Golf Course - 5 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive
  • Nicklaus Design Golf Course - 8 min drive
  • Paradise Beach - 10 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬8 min drive
  • ‪Huama - ‬8 min drive
  • ‪El Mar y Tierra - ‬5 min drive
  • ‪Limon y Sal - ‬8 min drive
  • ‪Don Miquel - ‬17 min walk

Frequently asked questions

Does 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home have a pool?

Yes, this property has an outdoor pool.

Is 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home pet-friendly?

No, pets are not allowed at this property.

What time is check-in at 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home?

Check-in begins at 4:00 PM.

What time is check-out at 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home?

Check-out is at 10:30 AM.

Where is 4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home located?

Nestled on the beach, this Playa del Secreto apartment building is within 3 mi (5 km) of Playa Paraiso Golf Course, Nicklaus Design Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 mi (10 km).

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4 Bdrs. Amazing BeachFront Penthouse sleeps 9, Pool, Staff, Wi-Fi, Chef at home Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

10/10

Cleanliness

Reviews

10/10 Excellent

craig m.

AMAZING!
best location in playa del secreto. modern, fun house.
Stayed 7 nights in Apr 2019

6/10 Okay

Mark S., Cincinnati, Ohio

A Mixed Experience
We stayed here from March 16-23, 2019 and had a mixed experience. THE PROS - access to a perfect beach, and I genuinely do mean perfect, with gorgeous turquoise water and a fantastic outdoor space including a pool, lots of places to lounge outside, plus two kayaks and a paddle board to use freely. We always felt safe in our rental and had a great time in nearby Puerto Morales for lunch and dinner. THE CONS - upon arrival the penthouse had many fruit flies (30-40) probably because both sets of patio doors don’t fully close, leaving slightly less than a centimeter gap (a tiny lizard even got through when the doors were closed), the bathrooms had an unpleasant odor all week, the beds weren’t very comfy and the two common-area AC units were not functioning. A cleaning service is supposed to come 3 times a week; they only came once which was plenty for us, yet the kitchen was a little grimy even after being cleaned. One of our main reasons for renting here versus a resort was for privacy. There weren’t any other renters the week we were visiting, so the only people there were the property manager, and one day, ten of his friends. Overall, we really enjoyed the beach, the ocean and the nearby town but we probably wouldn’t stay in this particular rental again. That said, we like to be home-bodies, or rather, beach-bodies on vacation so having a really nice place could be more important to us than it might be if you’ll be spending more time out and about.
Stayed 7 nights in Mar 2019
This review was submitted before 2018 and has not been verified.

10/10 Excellent

AQ2VMzIAAACqAQICAHhRqf5uyCh4rhrpAEcd0Lr3O2ECPWffSl2fK29sG1pXlAEsKQ/4YhRfmqlqTwZRPGxtAAAAcDBuBgkqhkiG9w0BBwagYTBfAgEAMFoGCSqGSIb3DQEHATAeBglghkgBZQMEAS4wEQQMwYfyXETEnW4PBlxNAgEQgC134x777wF2pUQbOurH3FwcCbbFUFSE3/CXTwJYYowLczaYg7p00vftTqVmCWpCBDBZFU+KnRdszHZadI8PXLMWJp6I16Wz/k2Y7ylJy3pDog A.

Beautiful, secluded
This house is amazing! It is right on the beach and the view is spectacular! Every morning you wake up to the turquoise blue waters of the ocean. We had a group of 6 adults and we had a great time! The space is definitely large enough although the room layout is a little difficult for 3 couples. There are 3 bedrooms and a loft. Two of the three bedrooms have queen size beds and the other bedroom has two twin beds. If we had kids this might be great, but one of the couples had to keep all of their clothes and personal items in the twin bedroom and sleep upstairs in the loft (which has a queen bed). The loft is a cool space, but there is no privacy up there, so if they wanted to change or anything, everyone would be able to see them from the common area. Pros: Private beach area. No huge resort feel. Very relaxing. Big kitchen, we had all of our meals together. Amazing view, the pictures do not do justice. Plenty of bathrooms (there are three, all with showers). Plenty of space. The layout and architecture is beautiful. Secluded. Not a lot of people around. Cons: Secluded. Don't for get anything while you are out shopping. The nearest town is 20 min drive away. Hot water. There isn't really enough to go around (try to take showers an hour or two apart from each other). Noise. The floors are very thin. We didn't have a problem hearing the people below us, but they had a BIG problem hearing us. Simple things like talking and walking make a lot of noise for the neighbors below. Kitchen utensils are not very good. All in all Casa Chanty is amazing! You will need a rental car for the week, but that also allows you to go to places tourists can't. If you stay at Casa Chanty you will not forget its beauty for a long time. Thank you Casa Chanty for a wonderful vacation!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Amy S., Lake Lotawana - USA

Casa Chanty...pretty close to perfect!
When you wake up in the morning and walk into the living room you feel like you are sitting on top of the ocean...it's amazing! The view will take your breathe away...it's simply spectacular! At the end of the day you get to fall asleep listening to the waves of the ocean...yes you are that close! We had the upper unit, "the penthouse". Our group was two couples and my 2 grown children. The house was very spacious. Three bathrooms was great for our group of six. Our only complaint about the bathrooms would be the hot water. We complained to Alberto and were told that we needed to let the water run and that it would eventually get hot...this is true...but it takes anywhere between 5-10 minutes for it to get warm/hot. Never once were we able to turn on the water and have it be hot. The kitchen was well stocked with dishes and pots and pans. When we arrived we had two refrigerators...which was great because we used one for drinks only. Two days later...the one for drinks was removed because it was leaking into the downstairs unit. Since we were staying there and cooking our meals the second fridge was needed. Once they took it they never brought it back. The blender leaks a black liquid out the bottom every time you use it. The bottled water cooler that they provide was awesome! The beach is beautiful and very private! White sands and not a lot of rocks. We were able to walk into the ocean bare footed...water shoes weren't needed. You'd see maybe 10 people a day walk by. The week of our stay there the was a large amount of seaweed on the shore that you had to walk thru to get to the beach. After we were there for a couple of days...Alberto had his crew come and bury a large amount of it so that you could walk to the water without walking over the seaweed. Alberto did say that normally there is not a problem with seaweed. Even with the seaweed there...the beach was still amazing! Alberto lives in a small house behind the property. He was very helpful! We did not rent a car. So he called cabs for us as well as ordered our pizza on our first night. Very nice man! Overall our stay was awesome! The few minor items of concern did not ruin our vacation...just wanted to give an honest feedback of our experience. The photos they have listed are exactly what the house looks like! So if you are looking for a secluded beach front house...Casa Chanty is for you! Cheers, Amy S.

10/10 Excellent

Candy L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect for Us
Absolutely, wonderful. Breath taking view of the ocean. There are no words to accurately describe how awesome it is. Cleaning staff was nice and kept the home in the best condition. We had Chef Beto for the welcome dinner and 3 other days for lunch and dinner. The welcome dinner was delicious and a wide variety of food. Chef Beto was more than we could have ever asked for. He was professional, warm and personable. He educated us on the questions we asked about Mexico. The food he prepared was excellent and way over exceeded our expectations. We will all ways have Chef Beto prepare our food when we return and there were 8 of us. His English is very good. Again, I can not say enough about about the beauty and our experience. Thank you Cristina
Stayed 6 nights in May 2021

10/10 Excellent

Angie M., Independence, USA

Liked: Cleanliness, check-in, communication, location, listing accuracy
Private Beach
We stayed at Casa Chanty for 14 days and loved the privacy of having our beach, pool and enough room for my family of 10 and a month old to all have plenty of room.
Stayed 14 nights in Feb 2020

10/10 Excellent

Kurt K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Awesome!!! Perfect Beach
This place is truely a hidden gem. We loved the beach. The views are spectacular from every point. You can watch the sun rise while sitting on the couch. I would highly recommend this place.We had 10 in our group and didn’t feel crowded. We loved that it is secluded from all the craziness of resort crowds and noise. Perfect beach!! Perfect location!! Perfect house. It is what you see in online photos. Albuerto and Damian are more than gracious to help in any way they can. We will definitely be back:)
Stayed 7 nights in Dec 2019

10/10 Excellent

lynn b.

Liked: Cleanliness, check-in, communication, location, listing accuracy
great space for a family vacation
We rented both suites and really enjoyed our stay. The Sun Suite was our base with the lovely veranda overlooking the beach. The property was so fun with the pool and beach access. And we appreciated the shady coverings as it was very sunny. Alberto and Damian took great care of us and Cristina was a jewel to work with on arrangements. We highly recommend this place!
Stayed 10 nights in Nov 2019

10/10 Excellent

Barbara R., Ottawa, Ontario, Canada

Great Location, Fabulous View
There are many reasons to appreciate this property. We were a group of 7 adults - family and friends - who wanted to relax, enjoy one another's company in a location removed from the more usual activities and crowds of this part of the world. We walked the beach, swam in the surf, tried the kayaks and soaked up the sun. We cooked, read our books, played lots of scrabble and card games and took the occasional trip for groceries or a restaurant meal. The penthouse and loft accommodated us well. The design of the apartment allows for exceptional sea and sand views and the feel of the place is comfortable and unpretentious. Damien dealt quickly with any minor problems and looked after the housekeeping and Alberto's three dogs kept us entertained. A great two week break from a Canadian winter. Highly recommend.
Stayed 14 nights in Mar 2019

10/10 Excellent

Michael S.

Great stay at Casa Chanty
Casa Chanty was the perfect place to spend a family vacation. The beach is beautiful and the house had everything we needed. Alberto was always there when we needed him and he was extremely helpful with everything. We would definitely stay here again!
Stayed 7 nights in Feb 2019

10/10 Excellent

Rachel C.

The home was everything we expected and more. A perfect place to stay
So much to do in the area, the house is in a great location. We hope to come back next year. The staff is very friendly and work hard to keep place in great condition!
Stayed 7 nights in May 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mary Jane B.

Awesome family vacation!!!
THANK YOU! THANK YOU!! We recently got back from Casa Chanty we spent a wonderful week with my children at this beautiful house!! the pictures in your web site are exactly how the house is! We enjoyed the Beautiful beach with the kayak and love dipping in the swimming pool. We enjoyed nightly card games at the table outside and loved having Wally the dog around to play with!! A big thank you to Alberto who helped us when we needed to order out!! What a great guy!! If your thinking about visiting Casa Chanty, I say YES!! We will definetly be back!!!
Stayed 7 nights in Apr 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kit W.

Wonderful house, beautiful beach
It really lives up to the description and photos. The ocean water is clear and this property has some of the best beach front in the area. The house is lovely and has great views. We were two families who split the penthouse and it was plenty of room for all seven of us.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Debbie R.

Breathtaking!
We just returned from an amazing week at Casa Chanty. The home is just as it shows with the living area having a stunning wrap around view of the ocean. The sand is incredibly soft and white and the ocean is crystal clear and warm. I have to say that the beach is one of the best we have seen. We did rent a car, which I highly suggest, because it is a little ways away from shopping, restaurants, etc. Puerto Morelos is about a 10 minute drive and has everything you need including grocery stores, restaurants on the beach, souvenier shops, fishing and snorkeling. The home is situated between Cancun and Playa del Carmen so it was easy getting around to all of the areas. We enjoyed Tulum and cenotes which were only about an hour away but there are closer ones as well. The home has everything you need including coffee pot, blender, pots and pans, dishes. It is important to keep food off the counters to prevent ants but that is to be expected anywhere. There were 7 of us and there was plenty of room in this 3 bed/3ba plus loft home. We were very comfortable in the beds and enjoyed the individual a/c in each room. The bathrooms were great and there was plenty of hot water. Yes, you do need to wait a few minutes to get the water hot as per other reviews, but, who cares! We are looking forward to returning some day and renting the entire home instead of only the top Penthouse. The boys used the kayaks to go further out into the ocean and the girls enjoyed the outdoor beds and pool area for relaxing. Alberto lives in the back house and was there whenever we needed him for fresh towels, toilet paper, taxis, or whatever. My girls fell in love with Perla, his dog, and wanted to take her home with us. Be sure to book this home...you will be so happy you did!
This review was submitted before 2018 and has not been verified.

8/10 Good

Leianne D.

The most amazing beach holiday we have been on!
We are not long back from mexico where we stayed at casa chanty "Playa Del Secreto" and absolutely loved every minute of it.The location of the villa was exactly what we were looking for,direct on the beach and peaceful!Its exactly how you would imagine it and the view from the penthouse 360 degree window was breath taking.Watching the sunrise from the balcony every morning was a luxury.My two young sons were with us and they loved living right on the beach and having a little pool to play in aswell!We hired a car which is pretty necessary there and it was only 5min drive into Puerto Morelos where we could get food shopping etc but was an amazing little ccarribean fishing village.There,s plenty to do as you are in between cancun and playa del carmen.We would definately go back....Leianne from scotland
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jenna W., Vancouver, Washington

Perfection!
We stayed at this wonderland for 8 nights with a group of 8. The house was perfect. The kitchen was well stocked, with the usual minor problems of bad knives and such but that is to be expected and encountered in every vacation rental I've ever stayed at. The view was spectacular, the place was very roomy. Having three bathrooms was a godsend! It was nice to have such a private beach with no vendors hasseling us and just a few other vacationers walking the beach. Every day the view and the ocean just took my breath away with how gorgeous it was. Because there is SO much to do in the area, we didn't spend a ton of time at the house, but the time we did spend was blissful. We really enjoyed the ocean, the small swimming pool, the outside shower, the hammock and all of the places to lounge. We felt very safe there and appreciated having the guards and the gate so that not just anyone could drive to the house. The house looked amazing at night lit up when we looked up from the beach. When we walked the beach looking at all of the other houses we by far preferred Casa Chanty. It is unique and tropical looking and just perfection really. We rented cars which made it easy to get around and take day trips to Tulum, Coba, Xplor, Chitzen Itza, Isla Mujeres, and Cozumel. We ate dinner in Puerto Morales a few times and I totally recommend La Tarraza. It was a short five minute drive away. I definitely plan to be back, hopefully for a longer trip so I can spend more time at this amazing house. Thank you so much for sharing your wonderful home with us.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lindsay F., Portland, OR

Absolutely Amazing
I cannot believe what a slice of paradise this property is. The house is exactly what I was expecting and the views and courtyard were better than expected. The property is very well maintained and I saw someone there each day making sure everything was in order. I spent most of my time at the house in the courtyard (vs the beach itself) and I SO appreciated the care of the pool and the beach chairs, etc. The house itself is so great. We had 8 people with us and not too many more towels than we had people so that was a bit of a challenge, but nothing hindering. The breeze swept through the main living areas and the back three bedrooms each had an A/C unit in it which was a wonderful relief from the daily heat and humidity. The kitchen was also very well stocked (although the bottom of the blender oozed strange black liquid and the coffee pot was cracked so leaked as well. There are ants in the tropics but they weren't too bad here and we tried to keep things very tidy so as to avoid major infestation. Lots of pots and pans... knives weren't that sharp, but they were useable. LOTS of space for dried food and two refrigerators also made a huge difference for 8 people. Having the filtered tap water and the bottled drinking water was unexpected and absolutely wonderful! I have only 2 criticisms, both of which don't hinder my giving this property a no-hesitation 5 star review. 1. It is advertised that we would have maid service 3x per week. We we there 8 nights and had someone come only one time. I wouldn't have expected someone to make our beds each time, but having the trash taken out, the bottled water replaced and the floors swept would have made a huge difference. 2. Check out time is listed as 11:00 am. We asked the manager on site if we could stay a little later and he said "no problem" but then told us at 10:20 am that we had to leave by 10:30am. Which we did not... we were not expecting to leave until 11 or 11:30 so we were not prepared for that change in what we had been told. Overall, I loved this place. I LOVE the privacy and isolation of the beach and home. Dealing with the owner was always pleasant, informative and her replies were timely and helpful. While we didn't make use of the toys, I LOVE that there is a boogie board, floaties and two little kayaks you could use. If I ever make it to this part of Mexico again, I would definitely consider staying here again. :-)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mary B., Bangor

Amazing and relaxing vacation! Perfect beach!
We had an amazing vacation at Casa Chanty. The house was exactly what we had been looking for. It was private and away from all the other resorts and hustle and bustle of the city. We had 9 in our group in the penthouse and had friends staying the in the lower 2 bedroom unit, so 13 of us total. Our ages ranged from 4 years old to 77 years old. So, quite a group!! By far the best feature of the house is the direct access to the beach. The beach was perfect with soft sand and gradual declining depth in the water. Most days we had wonderful surf to play in and boogie board. There was just a day or so at the end of our week where we were able to kayak on calmer waters. But we loved the waves and spent all day jumping around in them. The water temperature this time of the year was perfect as well, warm and cooling at the same time under the hot sun. The penthouse has a wonderful layout. The kids loved having the loft to themselves while the adults were in the bedrooms downstairs. Its openness was ideal for hanging out and gathering for meals. The balcony facing the ocean was a meeting spot to relax and enjoy a coffee in the morning, or a cocktail after dinner. That breeze off of the water is heaven!! The property is very well maintained and they seem to be working very hard to keep it that way. It was so comfortable, you felt at home right away. Alberto was so wonderful while we were there! He has an apartment on site that he stays in and was available anytime we needed him. He helped us stock the house with food before we arrived as well as mid way thru our trip. He also helped us coordinate an outing (swimming with the dolphins), arrange taxi services, order pizzas and was there to restock anything we needed right away. THANK YOU so much, Alberto!! It was so nice to spend a little time with you and share your piece of heaven on the beach. :) We went into town two times, once as a whole group of 13 and once as a group of 7. The price of a taxi round trip into Playa del Carmen for the big group was $160 USD. For the smaller group it was $110 USD round trip. It does sound like a lot, but we did not want to rent a car, and with that many people...it would have to have been a BIG one! We just budgeted that cost into our trip. Much easier. I would absolutely recommend this house to my friends. Our kids are already asking when we can go back. If you are looking for a private space and want that direct beach access, this is a perfect option!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Isabella g.

Meravigliosa!
Siamo stati 3 settimane e ci siamo trovati benissimo.la casa è fantastica, la posizione ottima!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Casa Chanty was Wonderful!
Choosing this home to stay at while on our vacation was THE best choice! The photos represent the home perfectly, unobstructed views from inside and out of the gorgeous ocean front. I was wondering if wind would be an issue on the beach, but it was actually a fantastic blessing, just perfect! Damian, the onsite caretaker was there for our every need. The location of Playa del Secreto was perfect, as well. close enough to Puerto Morelos, and Playa del Carmen, depending upon the public experience you want, but the home is a private sanctuary that we were happy to stay there all day, walk on the beach, read, and play in the water.Also had the welcome dinner recommended on our first evening, very good! Very comfortable for our party of 5. Highly recommend, and hope to be back soon!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bryce T., London, Canada

Possibly better than as described
This is a safe bet. The accommodations are spacious. Good for families or couples (although I note the thin walls...). The site-manager is available and friendly. There IS hot water; however, it takes awhile to arrive, and a few of the faucets are reversed (cold is actually hot). The beach is beautiful--gorgeous even. White sand and clear water. This is why we come to places like this. My family and I had a fantastic holiday in this home. If you are a bit adventurous (willing to go to supermarkets), appreciate quiet (there are no bars, no "resort activities"), and actually enjoy spending time with each other (we played a lot of cards in the evenings), this is the rental for you.