See all properties
Save

Avra Imperial Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Avra Imperial Hotel

View from room
Point of interest
Point of interest
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free cabanas
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly
  • Hot Tub
  • Pool
  • Room service

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Suite - Residence Collection

Premium Suite - Residence Collection | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 King Beds and 1 Twin Bed

View all photos for Premium Junior Suite, Private Pool - Residence Collection

Premium Junior Suite, Private Pool - Residence Collection | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Junior Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Private Pool

Terrace/patio

Junior Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 64 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Suite, Private Pool, Pool View

Executive Suite, Private Pool, Pool View | Terrace/patio

Executive Suite, Private Pool, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Private pool
Private hot tub
Air conditioning
Free rollaway/extra beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, Private Pool - Residence Collection

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Private Pool - Residence Collection

Premium Room, Private Pool - Residence Collection | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room - Residence Collection

Premium Room - Residence Collection | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Private Pool

Deluxe Suite, Private Pool | Living area | Toys

Deluxe Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
  • 59.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Private Pool

Deluxe Room, Private Pool | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
  • 32.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | Toys

Deluxe Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Sharing Pool)

Deluxe Room (Sharing Pool) | Terrace/patio

Deluxe Room (Sharing Pool)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Euphoria Resort - All Inclusive

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
9.4 out of 10, Exceptional, 127 reviews
Euphoria Resort - All Inclusive

About the neighborhood

Map
Kolymvari, Platanias, Crete Island, 73006

What's nearby

  • Orthodox Academy of Crete - 11 min walk
  • Platanias Beach - 18 min drive
  • Afrata Beach - 19 min drive
  • Falassarna Beach - 41 min drive
  • Balos Beach - 86 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 46 min drive

Restaurants

  • ‪Μύλος Καφέ - ‬1 min walk
  • ‪Al Fresco - ‬11 min walk
  • ‪Symposium Buffet Restaurant - ‬3 min drive
  • ‪Mythos - ‬8 min drive
  • ‪Almyrikia - ‬5 min drive

About this property

Avra Imperial Hotel

Luxury family-friendly hotel near Orthodox Academy of Crete
A swim-up bar, a beach bar, and a poolside bar are just a few of the amenities provided at Avra Imperial Hotel. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body wrap, and hydrotherapy at Apivita Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Pilates classes and fitness classes are offered at the health club; Avra Imperial Hotel also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • 4 outdoor pools and an indoor pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, 2 outdoor tennis courts, and a free beach club on site
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 328 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Changing tables, baby monitors, and highchairs
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hair dryers
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Basilico
  • Blue Dong
  • Al Fresco Trattoria
  • Xatheri Cretan restaurant
  • Avra Seaside

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free beach club
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Private winery tours
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Winery release events
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (21528 square feet of space)
  • Coworking space
  • Meeting rooms - 10

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Mini-fridge

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Avra Imperial App mobile app before check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1042K015A0208201

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 15 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Frequently asked questions

Does Avra Imperial Hotel have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Avra Imperial Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Avra Imperial Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Avra Imperial Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Avra Imperial Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Avra Imperial Hotel?

Some rate plans available at this property are all-inclusive.

Where is Avra Imperial Hotel located?

Located in Platanias, this beachfront hotel is connected to the convention center, 0.6 mi (0.9 km) from Orthodox Academy of Crete, and within 20 mi (32 km) of Manousakis Winery and Old Venetian Harbor. Falassarna Beach and Balos Beach are also within 20 mi (32 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Avra Imperial Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 220 reviews
Rating 8 - Good. 45 out of 220 reviews
Rating 6 - Okay. 14 out of 220 reviews
Rating 4 - Poor. 9 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every little thing we needed they took care of. Amazing stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good! The employees were very kind and helpful. Especially Jessy and George. We had a very pleasant stay and I would recommend the resort!
Stayed 7 nights in May 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay again!
Stayed 7 nights in Sep 2022

10/10 Excellent

Petros Sotiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Stayed 5 nights in Oct 2023

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing place, great service.
Stayed 7 nights in Oct 2023

10/10 Excellent

Jade

Liked: Staff & service, property conditions & facilities, room comfort
Quiet, relaxing resort
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
Stayed 6 nights in Jun 2024

8/10 Good

Saskia Kunibah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel !
Stayed 5 nights in Oct 2022

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
Stayed 7 nights in Jul 2023

10/10 Excellent

Zohra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
Stayed 10 nights in Aug 2024

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Stayed 9 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ganna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a perfect holiday search no more
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Stayed 12 nights in Aug 2022

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples vacation
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!
Stayed 6 nights in Aug 2022

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Stayed 7 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely honeymoon
The stay at Avra Imperial really was the highlight of our honeymoon that we will always remember warmly. The quiet location on the beach was great for resting, the restaurant on the beach really good and service everywhere super friendly. We also came at night to see the full moon over the beach. We also really enjoyed having cocktails in the pool bar and dining in the asian restaurant, tasty food in a beautiful setting. Maybe we go again for an anniversary in the future.
Stayed 2 nights in Aug 2022

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
Stayed 7 nights in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avra Imperial is the perfect holiday hotel for families with great restaurants, great spa and gym, many pools to choose from, friendly staff, and big comfortable bedrooms. Direct access to the beach. Easy organisation of trips - we organised a private boat trip to Balos beach and Gramvousa Island, absolutely incredible. Close to Chania and Platanias. Best restaurant is the Beachside but book a week in advance. No good restaurants outside the hotel. Loved every moment there.
Stayed 14 nights in Aug 2022

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sun on our patio
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
Stayed 3 nights in Sep 2023

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok. But too many kids and babies, so we never went to the pool. The food was ok for an all inclusive. The beach is not nice. It’s gravel/stones. There is no evening and day activities.
Stayed 5 nights in Jul 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Avra week
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
Endulging with pool bar drinks
Elevated lobby view
Main pool infinity barrier
The Al fresco restaurant
Stayed 7 nights in Aug 2022