Find Hotels with WiFi in Planoles

"The hotel is beautiful, very well appointed, clean, excellent facilities and the location is stunning, in a quiet rural area with magnificent views over the valley and mountains. I was on a skiing break and the location could not have been better, only 15 minutes drive from the ski slopes on good, well maintained roads. The room was spotlessly clean and the bed was very comfortable. I booked the breakfast and was not dissapointed, a great selection of delicious food. The staff were all very professional and friendly except for the girl working in the bar, all I can say is that someone from the hotel should spend a bit of time with her and teach her the basics of customer service, how to greet guests and ensure she realises that she works in a four star hotel, it is not difficult to make someone feel welcome and it is aslo just as easy to offend and let down the establishment."

"Staff were rude. Lied about costs of spa at check in. Lied about making us a dinner reservation on site. Incredibly rude people for a 2 star hotel claiming it is 4 stars "

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"The staff are eally good but very tired facilities, very poor wifi for the price"

"Big room. Convenient access to town center via funicular. "

"Le Clos Cerdan is a great place to stay because everything is right there. The rooms are very freshly redone and spacious with artful lighting. They have a bar and restaurant so no need to drive anywhere, and the view is spectacular. We had a rainy few days so the steam room and sauna were a treat when it was too cold to walk outside. There's also plenty of parking. Next time we'll bring our tennis rackets!"

"Basic amenities. Dated but comfortable beds. I got the biggest 3 bedroom duplex. Great for families. "

"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly. The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty. There was supposed to be a vacuum cleaner in the building (as per the notification in room) but there was nothing. We brushed and cleaned the floor but when we went to check out, they told us the vacuum was at reception so we had to go back and hoover. No issue with doing this but the fact that the room was not clean when we arrived meant I was unimpressed with needing to go all the way back to the room to complete this job. Location is good, right next to the slope and a small drive from the gondola and lifts. Parking was also good, with plenty of room. All in all, a very bad experience and we will not stay again."