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The Florence Hills Resort & Wellness

Family-friendly residence with a sauna and a seasonal outdoor pool

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Photo gallery for The Florence Hills Resort & Wellness

View from room
Exterior
Breakfast, dinner served; local and international cuisine, pool views
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Duplex

Premium bedding, down comforters, minibar, desk

Superior Duplex

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Flat-screen TV
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | Premium bedding, down comforters, minibar, desk

Superior Apartment

Highlights

Yard
Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down comforters, minibar, desk

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, desk

Superior Room

Highlights

Yard
Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Premium bedding
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Via Il Bagno, Pelago, FI, 50060

What's nearby

  • Castello di Nipozzano - 6 min drive - 4.6 km
  • Valdisieve Hospital - 7 min drive - 7.1 km
  • Abbazia di Vallombrosa - 13 min drive - 12.5 km
  • Castello di Volognano - 14 min drive - 13.9 km
  • The Mall Luxury Outlet - 15 min drive - 15.4 km

Getting around

  • Rufina Station - 11 min drive
  • Florence Airport, Peretola (FLR) - 61 min drive

Restaurants

  • ‪Enoteca Il Quartino - ‬3 min drive
  • ‪Villa Pitiana Hotel Reggello - ‬11 min drive
  • ‪Anima di Pane - ‬9 min drive
  • ‪Bar Ruggini - ‬7 min drive
  • ‪Ristorante Boccon' Divino - ‬4 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Florence Hills Resort & Wellness

Family-friendly residence with a sauna and a seasonal outdoor pool
Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and hair dryers. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 5 per day)
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 9:30 AM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge) from 8:00 AM - 9:00 AM
  • Train station shuttle at scheduled times
  • Car recommended

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Tuscania Restaurant

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: EUR 20 per day

Bathrooms

  • Shower
  • Bidet
  • Free toiletries
  • Towels provided
  • Hair dryer
  • Shampoo

Entertainment

  • 40-inch flat-screen TV with digital service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per day
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevators
  • Soundproofing
  • 2 stairs to reach property
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Banquet hall
  • Front desk (limited hours)
  • Wedding services

Location highlights

  • Near a train station
  • In a rural location

Things to do

  • Mountain biking on site
  • Free bicycle rentals on site
  • Horse riding nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 rooms
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number IT048032B4D4F7RZIV

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

Frequently asked questions

Does The Florence Hills Resort & Wellness have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Florence Hills Resort & Wellness pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at The Florence Hills Resort & Wellness?

Self parking is available for EUR 5 per day.

What time is check-in at The Florence Hills Resort & Wellness?

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Florence Hills Resort & Wellness?

Check-out is at 11 AM.

Does The Florence Hills Resort & Wellness provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–9:30 AM on request. A fee of EUR 100 per vehicle applies.

Where is The Florence Hills Resort & Wellness located?

This family-friendly Pelago residence is located in a rural location, 2.2 mi (3.6 km) from Castello di Nipozzano, and within 9 mi (15 km) of Pieve di S.Giovanni Battista a Remole and Abbazia di Vallombrosa. Castello di Volognano and The Mall Luxury Outlet are also within 12 mi (20 km).

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The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 166 reviews
Rating 8 - Good. 56 out of 166 reviews
Rating 6 - Okay. 20 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

JUKWANG

Liked: Communication
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Amenities
Gastgeber sehr nett und freundlich. Anlage ist super gepflegt.
Stayed 1 night in May 2024

10/10 Excellent

Stefano

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2024

6/10 Okay

Stefano

Liked: Communication
Stayed 1 night in Apr 2024

10/10 Excellent

Natale Giovanni

Liked: Cleanliness, room comfort, communication
Ottimo
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Stayed 1 night in Nov 2023

8/10 Good

Fulvio

Liked: Cleanliness, room comfort, communication
Relax
Bella struttura con piscina. Camera molto ampia con ampio giardino
Stayed 1 night in Sep 2023

8/10 Good

Fitore

Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2023

8/10 Good

stefano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Amazing resort minutes away from Florence
Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
自然の中にあるホテル。フィレンツェ市街まで車で３０分。
フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。
Stayed 2 nights in May 2022

10/10 Excellent

Alessandra

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2022

2/10 Terrible

francesco

Liked: Cleanliness
Disliked: Communication
Stay away from this place
The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Rasmus

Liked: Cleanliness, room comfort, communication
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Stayed 2 nights in Sep 2021

8/10 Good

antonio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2020

8/10 Good

Alessio

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Stayed 1 night in Sep 2020

8/10 Good

Matteo

Liked: Cleanliness, room comfort, communication
Ottimo per lavoro
Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top!
Stayed 1 night in Sep 2020

4/10 Poor

GEORGIOS

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Jagannath

Liked: Cleanliness
Disliked: Staff & service
Breakfast not good
The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nicolo mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2019