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Hotel Terranova

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Terranova

Exterior
Bicycling
Mountain view
Mountain view
Outdoor banquet area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 484
AED 518 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

Highlights

Fireplace
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Triple Room

Highlights

Fireplace
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Quadruple Room

Highlights

Fireplace
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Wardrobe or closet
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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7.6 out of 10, Good, 383 reviews
The price is AED 450
AED 482 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200

What's nearby

  • Les Abelletes Lake Trail - 1 min walk
  • Pas de la Casa Resort - 1 min walk
  • TSF4 Solana Ski Lift - 3 min walk
  • TSD4 Pas De La Casa Ski Lift - 5 min walk
  • TSF2 Coll Dels Isards Ski Lift - 9 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 22 min drive
  • La Seu d'Urgell (LEU) - 88 min drive

Restaurants

  • ‪La Terrasse - ‬3 min walk
  • ‪La Residència - ‬1 min walk
  • ‪Cal Padri - ‬3 min walk
  • ‪Coll Blanc Panoramic - ‬7 min drive
  • ‪Oh! Burger Lounge - ‬3 min walk

About this property

Hotel Terranova

Property highlights
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Terranova. Active travelers can enjoy amenities like downhill skiing and snowboarding at this hotel. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.
Additional perks include:
  • Continental breakfast (surcharge), an elevator, and smoke-free premises
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer comforts such as fireplaces and laptop-friendly workspaces, as well as perks like free WiFi.
More conveniences in all rooms include:
  • Bathtubs, free toiletries, and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 50
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 85
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
2 total (up to 31 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Frequently asked questions

Is Hotel Terranova pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 31 lbs per pet. There's a fee of EUR 10 per pet, per night.

What time is check-in at Hotel Terranova?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Terranova?

Check-out is at 11:00 AM.

Where is Hotel Terranova located?

Conveniently located near the ski slopes, this Pas de la Casa hotel is within a 5-minute walk of Les Abelletes Lake Trail, GrandValira, and Pas de la Casa Resort. Regional Park of the Catalan Pyrenees and TSF4 Solana Ski Lift are also within 5 minutes.

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Hotel Terranova Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 13 out of 111 reviews
Rating 4 - Poor. 7 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Adriana

Disliked: Staff & service
.
Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of town
This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort
A brief visit to Andorra
The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

4/10 Poor

Gianluca

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Stayed 5 nights in Feb 2025

4/10 Poor

Keston

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Gérard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel facile d'accès,calme,propre. Bien dans l'ensemble. Seul bémol le bruit du chauffage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas mal
Stayed 1 night in Nov 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Tres bien place dans le centre ville. Tres sympa et propre
Stayed 3 nights in Aug 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est agréable et les lits confortables.
Stayed 2 nights in Nov 2024

4/10 Poor

aurelie

Disliked: Staff & service
Chambre de bonne taille pour 3 personnes, et propre même si on a eu un doute sur les draps du petit lit. Sdb Propre mais vaillissante . Ascenseur vieillissant. Petit déjeuner médiocre, les machines à jus en pannes (les 3), café très mauvais. Laitage pas mis au frigo. Hôtel sans parking, parking payant.
Stayed 2 nights in Oct 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service
Chambre moyenne
Simplement convenable
Stayed 1 night in Oct 2024

8/10 Good

joan

Stayed 4 nights in Aug 2024

4/10 Poor

marie josee

Liked: Cleanliness
Disliked: Staff & service
Très déçus
Hôtel non insonorisé, bruyant ! Toute la nuit j’ai entendu le voisin de chambre ronfler. Le chauffage n’est pas indépendant, il faisait une chaleur intense dans la chambre. Ne regardez pas les photos du petit déjeuner : il n’y a rien qui correspond, il faut aller au bar à côté prendre un café et viennoiseries c’est tout. Côté réception l’amabilité est limite, les sourires inexistants. Hôtel propre.
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant
Stayed 1 night in Oct 2024

10/10 Excellent

Megane

Stayed 1 night in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pas de volets, juste des rideaux qui laisse passer toute la luminosité
Stayed 1 night in Aug 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel, très bien situé
les chambres sont propres bien que désuètes, l'accueil est chaleureux le petit déjeuner bien.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Arthur

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Un séjour très sympathique avec petit déjeuner buffet,un seul petit bémol aucun parking, très galère de trouver de la place pour charger les valises,en plus places payantes.
Stayed 1 night in Aug 2024

6/10 Okay

Mutrel

Disliked: Cleanliness, staff & service
Séjour laissant à désirer
Séjour en famille, déçus de l'hôtel en général. Accueil peu accueillant, chambre non climatisée (pas d'info lors de la réservation), salle de bain vieillotte : email écaillé du lavabo, moisissures, calcaire (douchette complètement calcaire avec un jet approximatif), petit déjeuner peu fourni et produits non frais.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024