2/10 Terrible
Sean
4 February 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I had reserved an apartment last week from Monday to Saturday. When I arrived on Monday it was very late but there was a rotten smell in the bathroom drain that was the strongest thing I have ever felt in my life. Also the Pictures were not at all like the actual apartment. The pictures were very nice of the nicest units they had, and the actual apartment was a dump, run down, old, and extremely meager. There was also no wifi and upon complaining they told me to read the fine print next time!!!
They came to try to fix the smell, but they couldn't do anything, nor would they change my apartment. I wanted to leave from the second day but they told me they weren't going to give me my money back if I left early. In the end it was so horrible that I left a day early since I couldn't stand that smell anymore. It was the most horrible stay I have ever had to endure in my life and they didn't offer anything about it. It seems horrible to me that until now they have not offered me a refund. Aren't they going to do anything about it?
Sean
Stayed 5 nights in Jan 2025