Find Hotel with a Concierge in Panlong

"We asked for a refund because the air con was not working and we were not informed on check in. This was the case for the entire hotel ! They brought us fans but it was still stuffy and too hot to stay in. They wanted to keep half of our payment as we had already ‘used’ the room for 3 hours but we literally left our bags in the room and went out for a meal and came back to realise this problem. We didn’t stay and will not recommend any one to stay, though the hotel was situated in a great...

"This hotel is beautiful. Very friendly staff. Great complimentary breakfast. It's a short bus ride away (1 yuan, currently about USD .15) from the old city shopping districts which boast modern, and western style cafes, restaurants, bars and shopping. Overall this hotel is awesome for the price, the rooms are huge, the staff is friendly, and its location is extremely convenient. The only drawback is that the hot springs, sauna and spa are not in the hotel itself. They are in an adjacent building...

"Staff was friendly and helpful to foreign traveler. I paid for a premium room for a week but they upgraded me to a corner suite. Very nice with lots of upscale features. "

"예약한 방이 없어서 큰 방으로 업그레이드를 받았습니다. 불필요하게 너무큰 사이즈의 방이 부담스러웠으며, 저녁에는 방 옆쪽에 위치한 행사장에서 정리를 하는 소음이 너무커서 편하게 잠을 자기 어려웠습니다. 이 호텔의 모든 프론트 직원들은 정말 상냥하지만, 영어를 능숙하게 다루는 사람이 없어서 결제할때는 불안하기까지 했습니다. 기본적인 영어는 필요할것 같습니다."