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Santa Clara Urban Hotel & Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Cathedral of Santa Maria of Palma

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Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board
Sauna, hot tub, steam room, Swedish massages, massages
Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 650
AED 722 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Single Use

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001

What's nearby

  • Cathedral of Santa Maria of Palma - 5 min walk - 0.4 km
  • Plaza Mayor de Palma - 7 min walk - 0.7 km
  • Porto Pi Centro Comercial - 12 min drive - 4.8 km
  • Port of Palma de Mallorca - 13 min drive - 5.3 km
  • Cala Mayor Beach - 13 min drive - 7.9 km

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Almaq - ‬4 min walk
  • ‪Cafe Plaza - ‬4 min walk
  • ‪Cafe Murada - ‬5 min walk
  • ‪Ca'n Joan de S'aigo - ‬6 min walk

About this property

Santa Clara Urban Hotel & Spa

Upscale hotel near Cathedral of Santa Maria of Palma
Located close to Port of Palma de Mallorca and Porto Pi Centro Comercial, Santa Clara Urban Hotel & Spa provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage at spa santa clara, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and laundry services
  • Multilingual staff, tour/ticket assistance, and concierge services
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Santa Clara Urban Hotel & Spa have perks such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 37-inch Smart TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Languages

English, German, Italian, Spanish, Swedish

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AED 939 total
includes taxes & fees
31 Mar - 1 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 17 for adults and EUR 8.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Is Santa Clara Urban Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Clara Urban Hotel & Spa?

Santa Clara Urban Hotel & Spa doesn't offer parking.

What time is check-in at Santa Clara Urban Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Santa Clara Urban Hotel & Spa?

Check-out is at 11 AM.

Where is Santa Clara Urban Hotel & Spa located?

Located in Palma de Mallorca Old Town, this spa hotel is 0.2 mi (0.4 km) from Cathedral of Santa Maria of Palma and within 3 mi (5 km) of Porto Pi Centro Comercial and Port of Palma de Mallorca. Cala Mayor Beach and Puerto Portals Marina are also within 9 mi (15 km). Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

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Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 260 reviews
Rating 8 - Good. 64 out of 260 reviews
Rating 6 - Okay. 11 out of 260 reviews
Rating 4 - Poor. 3 out of 260 reviews
Rating 2 - Terrible. 0 out of 260 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joni

Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel & Staff
This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Lourdes

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Stayed 1 night in Jun 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you want in a hotel
Great location, helpful and friendly staff, room was clean and bed was comfortable.
Stayed 4 nights in Jun 2022

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Stayed 1 night in May 2023

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Some room for improvement but also very positive
No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Stayed 1 night in Jul 2022

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to return to
Everything was very nice and the personnel is phantastic. However you need to clean the drainage in the wash basin since the odur is very bad coming from the sink. Apart from that it was on of the nicest hotels we ever had a chance to visit and we will be back.
Stayed 5 nights in Sep 2022

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

6/10 Okay

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Högljutt renoveringsarbete störde oerhört mycket. Mycket slammer från köket störde tidigt på morgonen, före kl. 7. I övrigt bra service och bra rum.
Stayed 4 nights in Sep 2024

8/10 Good

juan c

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel molto carino, in centro, semplice ma estremamente curato nel design e nella pulizia. Personale disponibile
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024