Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel connected to the convention center in El Camp d'en Serralta with a full-service spa

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Photo gallery for Protur Naisa Palma Hotel

Building design
Smart TV
Property entrance
Sundeck
Indoor pool, outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Breakfast available
The current price is AED 602
AED 668 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double or Twin Room (1 Adult + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk
  • Plaza Espana - 14 min walk
  • Plaza Mayor de Palma - 14 min walk
  • Cathedral of Santa Maria of Palma - 15 min walk
  • Port of Palma de Mallorca - 7 min drive

Getting around

  • Marratxi Pont d Inca Station - 8 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Restaurante Mambo - ‬3 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Ginbo - ‬4 min walk
  • ‪Brassclub - ‬3 min walk
  • ‪Öa - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Upscale hotel near Cathedral of Santa Maria of Palma
Close to Plaza Mayor de Palma and Plaza Espana, Protur Naisa Palma Hotel provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a massage, a body scrub, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • An elevator, 2 meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 99 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 18 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (2153 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Protur Naisa Palma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Naisa Palma Hotel?

Self parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Protur Naisa Palma Hotel?

Check-out is at 11:00 AM.

Does Protur Naisa Palma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Protur Naisa Palma Hotel located?

Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of La Rambla, Plaza Espana, and Plaza Mayor de Palma. Port of Palma de Mallorca and Cathedral of Santa Maria of Palma are also within 3 mi (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

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Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 428 out of 591 reviews
Rating 8 - Good. 128 out of 591 reviews
Rating 6 - Okay. 21 out of 591 reviews
Rating 4 - Poor. 8 out of 591 reviews
Rating 2 - Terrible. 6 out of 591 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024

10/10 Excellent

Shairoze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend break at Protur Palma. The room was well appointed with a great shower. We had use of the spa and used the indoor pool with jacuzzi and sauna on both days. Come hungry for the buffet breakfast there is a lot of choice. Excellent position for walking around as well as catching the bus to Cala Major or Playa de Illetes. The welcome drink voucher was a lovely touch. Look forward to my next wkend break here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pertti

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Protur Palma!
Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff. Lovely rooftop pool.
Stayed 2 nights in May 2024

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Stayed 4 nights in Nov 2023

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Stayed 3 nights in Jul 2024

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma
Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Stayed 5 nights in Apr 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Hotel was well kept and in good condition. Location was good. Service from Abril was exceptional. She was knowledgeable, well informed, friendly and very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Stayed 2 nights in Oct 2023

8/10 Good

Paul Octavian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
Stayed 2 nights in Jun 2023

10/10 Excellent

Nontawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
A superb hotel, modern and spacious. Close to the main shopping and eating areas, close to bus and train stations.
Stayed 4 nights in Jun 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, within walking distance to restaurants and attractions. Very modern and clean hotel. Lovely roof top pool with bar.
Stayed 4 nights in Apr 2023