Hotel Portella

5.0 star property
Luxury Palma de Mallorca hotel in Palma de Mallorca Old Town with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portella

Terrace/patio
Terrace/patio
Reception
Minibar, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Spa
  • Room service
The price is AED 777
AED 864 total
includes taxes & fees
5 Jan - 6 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Separate bedroom
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Can Serra

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Separate bedroom
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Can Serra Patio

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Separate bedroom
Ceiling fan
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Artist Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
  • 126 sq m
  • City view
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Sofa Beds

Portella Patio

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Grand Suite Arab Baths

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Mirador Portella

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Santa Clara

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Parc de la Mar - 1 min walk - 0.1 km
  • Cathedral of Santa Maria of Palma - 4 min walk - 0.4 km
  • Plaza Mayor de Palma - 7 min walk - 0.6 km
  • Plaza Espana - 13 min walk - 1.1 km
  • Port of Palma de Mallorca - 13 min drive - 5.0 km

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Cappuccino Palau March - ‬7 min walk
  • ‪Giovanni l - ‬7 min walk
  • ‪The Guinness House - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ca's Caparrut - ‬5 min walk

About this property

Hotel Portella

Luxury hotel near Cathedral of Santa Maria of Palma
At Hotel Portella, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and luggage storage
  • A computer station, a 24-hour front desk, and smoke-free premises
  • A banquet hall, tour/ticket assistance, and concierge services
Room features
All guestrooms at Hotel Portella boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Heating and ceiling fans
  • A personal chef, dishwashers, and cookware/dishes/utensils
  • Smart TVs with cable channels
  • Children's slippers, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (EUR 65 per day)
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 30 for adults and EUR 30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Private winery tours
  • Spa services
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path to elevator

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Chef
  • Children's slippers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Covered valet parking fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number H5478521

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

Is Hotel Portella pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portella?

Valet parking is available for EUR 65 per day.

What time is check-in at Hotel Portella?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portella?

Check-out is at noon.

Where is Hotel Portella located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 5-minute walk of Casa Museo J.Torrents Lladó and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.5 mi (4 km) away. Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

Hotel Portella Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mauricio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory, London

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Lulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Stefan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stayed 4 nights in Jul 2024